Go Girl Insurance Reviews

Name: Go Girl Insurance
Address: 150 South Street, Dorking, 150 South Street, Dorking, Surrey
Rating: 4.44

4.4 Rating 4,721 Reviews

88 %

of reviewers recommend Go Girl Insurance

Company Reviews

Metrics

Info

4.4

Based on 4,721 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Quick and easy set up. Cheaper than most.”

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“They were quick and easy to set up my insurance. They quickly sent out an email of the stuff I needed to send them.”

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“Recently started a GoGirl policy having received a quote via a compare site. Filled everything in accurately and thoroughly. I am the main driver and I added three additional drivers (my husband, my son on a provisional licence and a friend). This is a car that is rarely used. The friend is on the policy just because he has an unreliable car at the moment and I wanted to help him out. He recently got pulled over and was told by the police officer that he wasn't insured for commuting. Fortunately he was insured under his own policy. The other drivers don't use the car for commuting. Naively I had assumed that Social, Domestic and Pleasure covered commuting - and there was no question about commuting on the compare site to tick. The police officer said it was fine, that if he had an accident while commuting he would just have to claim on his own insurance. But GoGirl rang and insisted they wanted to charge us for adding commuting (no alternative), adding a new address as the fourth driver who didn't live with us, and changing our home type to a public house (even though we had given our address which clearly states "Inn" and we had listed ourselves as landlady and landlord). So I just asked for the friend to be removed from the policy as he could just claim from his own insurance if anything happened - and they wanted to charge me MORE!! They clearly don't want my business. The type of company that give insurance a bad name. Just after your money. Please be careful using compare sites as there was no opportunity to provide them with the information they want and you get penalised if they find anything missing after you have paid. It makes me feel sick to think what might have happened had we needed to make a claim.”

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Thank you for your reviews, a member of the team will be in touch with you shortly to discuss.

“Great customer service, applying online was so easy and straight forward!! Cheapest policy I found!! Happy days!! Thank you go girl!!”

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“Have just purchased car insurance for my son (!) from Go Girl. Fantastic price - searched five comparison sites, this was the cheapest by more than £100. Many thanks x”

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“Very easy and happy to help set up my car insurance very happy with the quote and help I recieved will reccommend”

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“Very happy.Thank you”

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“Very very good”

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“Was very quick and easy to retrieve a quote with GoGirl insurance and offered breakdown cover aswell. Completely hassle free.”

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“I firstly telephoned to check that I would be suitable for the insurance Go Girl offered and I was confidently reassured by the operative that I was and that I should complete the application on the website. I did so immediately and it was a superbly simple thing to complete. I got an immediate quote, accepted the quote and paid in full. I have not done insurance before and, if this is an example of future experiences, I shall not be afraid to do so again. Thank you for taking me on and I am excited to be learning to drive. :) Elizabeth”

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“How simple and easy was this, the web site was easy and in know time at all i was able to obtain the insurance i wanted and at the right price, Go Girl, Lara”

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“Cheap and easy everything you need for car insurance”

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“Cheapest quote”

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“I called up as I had just moved in with my partner so I wanted to change the address - I was met by the most terrible customer service I have ever had in my life - very rude didn't care wanted £500 for the move and when I expressed I couldn't do that as I have no money in the bank due to the move he then said that I needed to pay £131.65 today with a £25 admin fee - when I said I honestly couldn't afford that he said then he'll terminate the contract leaving me with no car to drive and it'll be a cancellation fee - so would leave me in the minus - I'm very unhappy he left me scared and now will have to try to cover the extortionate costs so I have a car to drive. I would advise to not use this company - if I could afford to cancel I would”

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Thank you for your review, we will look into this for you and a member of staff will be in touch shortly to discuss.

“MADE ME HAPPY BY GIVING ME A QUOTE THAT SUITED ME AND WITHIN MY POCKET”

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“Very easy and good value for price. Cheapest out of other providers for first insurance which included all the extras and breakdown! Definitely worthy of 5 star.”

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“Great, quick & easy service. Brilliant price also. Thank you very much.”

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“My son took out a policy And rear ended someone at v slow speed. After a few weeks Of info gathering and interviews (the other driver was Claiming a whiplash) He received a letter saying they were terminating his policy and not covering the claim because Of his "conduct". This came Completely out of the blue. What on earth is going on with this company. I feel an Ombudsman complaint Coming on..it's his first year of motoring poor chap, to be faced with this.”

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Thank you for leaving a review. If you would like to ask your son to drop us an email with his policy number of vehicle registration then we will look into this for you. Email address is gogirlfeedback@sabre.co.uk