Go Girl Insurance Reviews

Name: Go Girl Insurance
Address: 150 South Street, Dorking, 150 South Street, Dorking, Surrey
Rating: 4.44

4.4 Rating 4,711 Reviews

88 %

of reviewers recommend Go Girl Insurance

Company Reviews

Metrics

Info

4.4

Based on 4,711 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Looked everywhere for insurance and go girl was the cheapest of them all”

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“I compared 20 insurance companies for my first insurance policy at 17 years old and go girl was the best value and also the easiest on line platform to use thank you”

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“Cheap insurance and very good overall”

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“SWIFTY COVER..... GO GIRL!”

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“Just switched to Go Girl to include cover for my newly driving son. Easy to move and the cost of doing so was much better than I expected. Thank you Go Girl”

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“I've been with Go Girl for over two year. Never had any issues. Found the staff really helpful, they make everything simple by sending you all information for your renewal online so you don't need to do anything. Good price, good service.”

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“Excellent customer service. Premiums very good. Dealt with my accident claim very efficiently.”

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“Cheapest insurance by far for the same policy coverage. Great service”

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“Cheapest insurance I could find- unbelievable quote! Thanks”

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“New customer, very easy process...”

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“Not happy. Old policy coming to an end. Getting a new car so rang for a quote as my current policy has not yet expired only to be told I can't get a quote over the phone and to go online. Got a quote but it's more than £200 higher than quotes I've had. Rang customer service only to be told no price match and very dismissive employee not at all concerned to be losing a customer of three years.”

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Thank you for the review. We will be looking in to this and a member of our team will be in touch.

“Took out a policy and realised within 24hrs it had the wrong start date so phoned and asked them to change it and GoGirl said it would cost £69 to change the start date to earlier. The other option was a £45 cancellation fee. The were very unhelpful and showed no understanding even though we wanted to start policy earlier. The costs above are outrageous and what happened to cooling off period.”

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Sorry to see this review. We will look in to your file and a member of our team will be in touch with you shortly to discuss.

“New customer only”

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“Very easy process expalins everything just superb”

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“Totally happy with gogirl. Complete value of money and bestest options offered 👌”

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“Terrible customer service staff who are rude and speak to you like you've interrupted a teenagers party. Tons of emails at the start asking for letters & copies of this copies of that. Will not allow you to set a date for your insurance to come out so you have no idea of the due date (however I am advised that it is hidden in the small print that it will come out 22 days after you start the policy). Having paid 2 months in advance had thought I had at least one payday to leave the payment in the bank account but no! 3 months payments taken in one calendar month and a £20 charge on top for the privilege for a "default" payment. Disgusting behaviour from the call centre team 15 years in customer service and the worst I have ever spoken to. Will never use this company again.”

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Thank you for your feedback, we will look into your comments. I see that you have now managed to move your direct debit date, however if you do have any outstanding issues please drop us an email at gogirlfeedback@sabre.co.uk

“very straight forward and easy to understand and organise my insurance. would highly recommend to use them.”

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“Cheapest insurance I could find- unbelievable quote! Thanks”

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“Good price, great service and helpful when I called.”

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“So far so good..............no black box and no small print, so all in all, well impressed with everything.......thank you!!!!”

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Go Girl Insurance is rated 4.4 based on 4,711 reviews