I called up as I had just moved in with my partner so I wanted to change the address - I was met by the most terrible customer service I have ever had in my life - very rude didn't care wanted £500 for the move and when I expressed I couldn't do that as I have no money in the bank due to the move he then said that I needed to pay £131.65 today with a £25 admin fee - when I said I honestly couldn't afford that he said then he'll terminate the contract leaving me with no car to drive and it'll be a cancellation fee - so would leave me in the minus - I'm very unhappy he left me scared and now will have to try to cover the extortionate costs so I have a car to drive. I would advise to not use this company - if I could afford to cancel I would