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Gazeboshop Reviews

4.6 Rating 490 Reviews

89 %

of reviewers recommend Gazeboshop

Company Reviews

4.6

Based on 490 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Gazeboshop 5 star review on 9th October 2023

Gazeboshop 5 star review on 9th October 2023

NHS Trust Armed Forces Programme

Gazeboshop 5 star review on 13th September 2023

Gazeboshop 5 star review on 15th June 2023

Thomas Brentnall

Gazeboshop 5 star review on 31st May 2023

Gazeboshop 5 star review on 27th April 2023

Gazeboshop 5 star review on 25th March 2023

50

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gazebo shop have been excellent. Great quality, brilliant prices and excellent customer service. We use our gazebo at numerous sporting events throughout the year so we needed a high quality gazebo which this definitely is. Would highly recommend, and we will definitely be purchasing from them again. Tracy - Fire&Earth Sports Massage”

Posted 3 years ago

“Whilst using one of G.shops gazebos for store front use during the current health and safety conditions for public safety we had a minor issue with a small broken part. Contacted gazebo shop and Emailed a photo of the part needed and it arrived the very next day. Part fitted and problem solved. Many thanks to Craig in sales support for sorting this out and responding quickly to our needs. Great work Thanks again”

Posted 3 years ago

“I managed to damage the leg of our gazebo and I contacted gazeboshop to replace the leg they requested a photo and I sent one of the damaged leg. To my dismay they replied that they did not have a new one. I then sent another photo including the label on the canopy to my surprise Luigi rang me to tell me the gazebo was at least 10 years old so they no longer made that particular model.However he had looked around for a replacement leg that could be adapted if i was prepared to do some work on it. This offer I accepted and the replacement leg arrived in a couple of days. I have made the modifications and now have a fully working gazebo. This gazebo has been used at county shows, craft shows, garden parties etc for all that time and has never let us down even when others have blown away and let in water. For these reasons I thank Luigi and Craig for all their help and understanding to put us back on the markets. There personal service was perfection. Bryan Chatting”

Posted 4 years ago

“I ordered a gazebo which proved to be too big for our garden, as my lovely wife pointed out ...I asked Gazeboshop if I could replace it with a smaller version, even though I had unpacked the frame. They did so efficiently, offered a credit and delivered within hours. An exemplary service- good value, efficient and very pleasant to deal with. I now have my new office...I recommend them unreservedly.”

Posted 4 years ago

“Product arrived within time stated , there was a little damage to small part's, phoned and a lady called Jan took details of minor fault which didn't stop gazebo working , new part's arrived next day all sorted . Very good quality of materials and looks good . Thanks for pleasant and speedy response to order and fault .”

Posted 4 years ago

“I’m really impressed at the quality of the 3m x 3m Heavy Duty Steel Gazebo with walls that arrived today. The fabric looks like it will stand up to plenty of use and the frame is superb. It’s also very easy to put up. Well worth the money.”

Posted 4 years ago

“The chaps are the Gazebo Shop offer exactly what we need for our farmer market stall products, the prices are excellent, and the service is exceptional. It's the full package.”

Gazeboshop 5 star review on 18th February 2020

Posted 4 years ago

“Just to say that I am very pleased with my purchase and to add that their customer services is excellent, everybody I spoke to was very helpful and pleasant to deal with. Thank you very much also for your patience! Cintia”

Gazeboshop 5 star review on 19th November 2019

Posted 4 years ago

“I purchased a 3x3m 40 Hex Gazebo at the beginning of the year for my business, I have just come back to purchase a second one as my company is growing from strength to strength. The 40 Hex frame is a very strong and reliable, it stands up to the british weather well with the steel weights that I brought with my original gazebo Highly recommend to any business out there which needs a gazebo for trading or for shelter”

Posted 4 years ago

“Lovely staff a pleasure to deal with. Helpful and efficient. Gazebo is made of strong material. Bag is strong but awkward too lift would reccomend the gazebo trolley”

Posted 4 years ago

“telephone order for a roof gutter we had forgoten to get and delivered next day excellent Pete”

Posted 4 years ago

“I've used my gazebo for 8 seasons for up to 25 weekends per year. It has seen some horrendous weather including storm Hector and storm Hannah. On more than one occasion I have been the last man standing when allegedly "better" gazebos either side, behind and opposite me have all collapsed. I did replace the sides and top a couple of years ago but believe they would have lasted more than 6 years if I'd cleaned them and hadn't packed them wet so often! So when I needed another gazebo, there was no way I would consider a different model. If you're new to gazebos, here are a couple of tips: All gazebos are dependent on the quality of the guy lines and pegs. Get some heavy duty ratchet straps and different pegs for different ground conditions. I use crow bars for dry ground and spiral dog tethers for wet ground. Ignore anyone who suggests you should hang your guy lines/ratchets on the frame. That puts a pin load on the frame which can weaken it. Use the canvas loops on the corners of the canopy. That spreads the load and in 8 seasons, none of my canvas loops have broken. And for maximum stability, bang your pegs in 45 degrees from the corners. I bang mine in 4 ft, or if room, 6 ft away from the corners. From my experience, this wonderful gazebo should then withstand sustained 45 mph wind.”

Gazeboshop 5 star review on 20th August 2019

Posted 4 years ago

“I found the service, advice and after sales at The Gazebo Shop to be very good. Staff are very helpful and friendly.”

Posted 4 years ago

“We were not sure exactly which one we wanted so we visited them. They took us through the options, helped us choose the right one and delivered it the next day. The Gazebo is excellent quality and with service to match it's a 10/10 from us!”

Posted 4 years ago

“Great customer service and brilliant product,”

Posted 4 years ago

“Gazeboshop were great to deal with from our first enquiry through to when we collected it from their unit. The team have designed and produced a quality product that is exactly what we were expecting to help promote our club”

Posted 4 years ago

“From initial enquiry through to delivery they are on hand to assist in any way they can. Friendly service at a good price. The quality of goods is good value for money”

Posted 4 years ago

“What a nice company to deal with , The girls were excellent on the phone ,and Luigi was fantastic. He read our requirements from the start. We could't have found a better company to deal with. All the best for the future John Newey (chairman) LITTLE RADFORD MODEL BOAT CLUB”

Posted 5 years ago

“Purchased a pop up gazebo from Gazeboshop. Delivery came within 2 days so was very fast. One of the support poles for the gazebo was slightly off centre meaning it couldn't be opened. I was unable to sort the problem on my own so I contacted the Gazeboshop. I was on the phone with Luigi who guided me through sorting the issue out. We sorted it out, but in the end I was still unable to open it (my own fault!). Luigi subsequently sent a person to help with getting it up for me the very same day! Excellent customer service overall and would highly recommend”

Posted 5 years ago

“Craig really worked hard to meet a deadline we had, and communication was excellent. I found this company online, did some research on some others, and was very pleased with the result. Great inflatable gazebos, thanks”

Posted 5 years ago

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Gazeboshop is rated 4.6 based on 490 reviews