I managed to damage the leg of our gazebo and I contacted gazeboshop to replace the leg they requested a photo and I sent one of the damaged leg. To my dismay they replied that they did not have a new one. I then sent another photo including the label on the canopy to my surprise Luigi rang me to tell me the gazebo was at least 10 years old so they no longer made that particular model.However he had looked around for a replacement leg that could be adapted if i was prepared to do some work on it. This offer I accepted and the replacement leg arrived in a couple of days. I have made the modifications and now have a fully working gazebo. This gazebo has been used at county shows, craft shows, garden parties etc for all that time and has never let us down even when others have blown away and let in water. For these reasons I thank Luigi and Craig for all their help and understanding to put us back on the markets. There personal service was perfection. Bryan Chatting