Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,549 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,549 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Arbour came within 6 days of ordering. I have studied and understand instructions. Now in process of painting before assembly. No problems so far. Delivery man very helpful. Thank you.”

Helpful Report

Posted 5 years ago

“Helpful and easily navigable website, quick despatch and arrival of articles well within estimated timeframe. I will definitely use Garden Street again.”

Helpful Report

Posted 5 years ago

“Dear Garden Street we are very pleased with the arch we ordered from you. Delivery was much quicker than stated and the arch looks great in our garden. It was easy to assemble and all components were delivered together along with instructions on how to assemble. Overall we are very pleased with the service received from Garden Street. Thank You.”

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Posted 5 years ago

“Excellent, prompt service and friendly deliveryman.”

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Posted 5 years ago

“Palram SkyLight Plastic Anthracite Apex Shed 6X8 Excellent item. It was hard to assemble it on a windy day but we got through it. The garden is complete with it so happy 😀”

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Posted 5 years ago

“When things don't always go to plan, you hope that assistance is there to help. This happened with our Garden Street order. A vital piece of our consignment was broken. We took pictures and sent them to Garden Street who acknowledged our issue immediately and within a week the replacement part had arrived. Care had obviously been taken to ensure the replacement part was not similarly damaged; the packaging was strong, secure and supported the vulnerable areas. So, a big thank you to Garden Street for your top quality post-delivery customer care and attention. No quibble, no hassle - just got on with it and extremely well done.”

Helpful Report

Posted 5 years ago

“Garden store chest was just what I needed to tidy away my pots, trays etc. Was really a two person job but I managed with propping sections against step ladders. Most difficult, without help, was the hinged lid but “where there’s a will there’s a way!””

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Posted 5 years ago

“Good service. Good price, great product, Quick delivery. Glad I found Garden Street on line. Was looking for a BBQ cover to fit my grillstream BBQ, couldn't find one anywhere, but they had just the thing, and it looks classy and safe from rain again. Thank you.”

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Posted 5 years ago

“Received order very quick very satisfied.”

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Posted 5 years ago

“Quick delivery and the price was very reasonable for a quality table.”

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Posted 5 years ago

“Brilliant service , delivery very quick considering pandemic situation . Palram canopy brilliant so easy to put up and instructions very clear thank you for great service”

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Posted 5 years ago

“Great service. Delivery of 4 weeks quoted. Actually delivered 4 days later. Great job girls and guys.”

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Posted 5 years ago

“Excellent service even though the product I ordered had been delayed I was given the choice to wait for new stock or cancel and have a full refund. I chose the refund and within 2 days the money was back in my account.”

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Posted 5 years ago

“I was wanted to buy a garden parosol the same as the one I already had. I shopped around only to find that Garden Street was the only company that had this item. Their online site was easy to negotiate. Product delivered earlier than expected. Very happy with my purchase. Would use Garden Street again.”

Helpful Report

Posted 5 years ago

“Fast response and short delivery time. My plants arrived well packaged and very healthy. Enjoying them in my garden now !”

Helpful Report

Posted 5 years ago

“Very pleased with quality of our Rowlinson arbour. Delivery was quite quick. The email suggesting we check the progress of the delivery driver was not updated, so he arrived when it still indicated that he was at depot, but not a problem.”

Garden Street 5 star review on 26th June 2020

Helpful Report

Posted 5 years ago

“simple order process,was kept up to date when order was Dispatched.Also free delivery will buy from you again in the future”

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Posted 5 years ago

“Just what we were looking for. Many thanks for the speedy delivery - it came much quicker than we were expecting! It is now in place with a coat of black paint and looks super. Many thanks”

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Posted 5 years ago

“Quick, efficient, helpful on the phone. Everything arrived right on time despite the lockdown and the finished product is very good - great value in fact.”

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Posted 5 years ago

“good price on time well packed would use again”

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Posted 5 years ago

Garden Street is rated 4.2 based on 7,549 reviews