Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,549 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,549 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product as described arrived on time good value”

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Posted 5 years ago

“All good, Thanks.”

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Posted 5 years ago

“Great service including prompt response to email question and goods delivered within one week.”

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Posted 5 years ago

“Good - Service was good overall, happy with experience.”

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Posted 5 years ago

“Delivered as promised and erected in five hours”

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Posted 5 years ago

“Really pleased with my beehive style composter, ideal for the smaller garden. Put it together in a couple of hours but someone who is used to tools would be much quicker. The bottom part, although looks like a lot of slats when delivered, just slots together. Looks very nice in my garden too.”

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Posted 5 years ago

“Excellent quality garden love seat. Well packed with easy assembly instructions. Will make a lovely addition to our garden for many years!”

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Posted 5 years ago

“Excellent delivery driver”

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Posted 5 years ago

“Excellent product good customer service quick delivery Would use ,this company again”

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Posted 5 years ago

“Considering the difficulties that have been caused by the outbreak of covid the service I received has been excellent. I would have no hesitation in recommending Garden Street to anyone wanting to buy from this company. I never write reviews but felt it was well deserved.”

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Posted 5 years ago

“Fast delivery, product as described. Definitely recommend”

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Posted 5 years ago

“Suncast items ordered in January, but out of stock. I was kept up to date with likely delivery dates, so customer service was excellent. Garden Street also agreed price match. I received my cabinets in June and am really pleased with them - such good quality. The in-stock items I purchased at the same time were delivered very quickly. I would not hesitate to order from them again, and have done. Well worth waiting for out of stock items. Highly recommend.”

Garden Street 5 star review on 1st July 2020

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Posted 5 years ago

“Excellent product delivered within promised timescale.”

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Posted 5 years ago

“Item was out of stock and Garden Street offered me the chance to cancel the order or to wait for it to come back into stock. They kept me informed about delivery dates. Item exceeded expectations and was well worth the wait.”

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Posted 5 years ago

“Great service and quality item.”

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Posted 5 years ago

“Easy to browse and order web site, delivered promptly”

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Posted 5 years ago

“Although there were delays with the item we were kept fully informed throughout the process and given the option to cancel”

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Posted 5 years ago

“A day late on delivery but given current problems understandable. Delivery guy (Alan)was very apologetic and courteous and efficient.”

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Posted 5 years ago

“service and product excellent”

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Posted 5 years ago

“My garden seat arrived early compared to the delivery date and I was very pleased with this. The seat has been assembled and looks good. The only problem - it took quite a long time to put together- compared with what we assumed would be an easy job, but very pleased with the end produce.”

Helpful Report

Posted 5 years ago

Garden Street is rated 4.2 based on 7,549 reviews