Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,549 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,549 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent comms during the height of lockdown and also a fast delivery! Love my hanging egg chair!!”

Helpful Report

Posted 5 years ago

“I cannot fault the service to begin with which is first class. The quality of the product (Swinging Hammock) is also superb 👍. Enjoying every evening chilling out. The best purchase I have made, which I know will give me many years of happiness in the years a head. 👏👏👏😎☀️”

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Posted 5 years ago

“excellent. product arrived quickly given covid restrictions. best price on the market that I could find for our product. very happy. thank you”

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Posted 5 years ago

“Very good service arrived within 3days of ordering would definitely recommend ‘this company”

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Posted 5 years ago

“Product delivered within 10 days of ordering. Excellent product and great service. Will definitely purchase from Garden Street again.”

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Posted 5 years ago

“Very pleased with the bbq, good quality and excellent service. Still waiting for a missing part, can’t fault their efforts To get it replaced.”

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Posted 5 years ago

“Excellent customer service. I ordered a Parasol Base which was damaged when I received it. I immediately contacted Garden Street by email and they quickly got back and offered and made a offer of compensation, which I accepted.”

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Posted 5 years ago

“Was worried after reading some of the reviews , but the bistro set arrived promptly and looks great”

Garden Street 5 star review on 24th June 2020

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Posted 5 years ago

“Very happy, and excellent service. Definitely worth recommending. Thks”

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Posted 5 years ago

“Good service. Arrived as expected.”

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Posted 5 years ago

“I received my garden arch when promised and it seems very good value for the price. very happy with the service and happy to recommend garden street.”

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Posted 5 years ago

“Arrived much earlier than expected. Would certainly use this company again.”

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Posted 5 years ago

“Because of the Covid 19 pandemic I requested confirmation that the Jaipur Arbor was still available and that it could be delivered to the Canterbury area, the answer was yes to both and delivery was 14 to 28 days. It arrived a little after 14 days and is now completed, so all promises kept by Market Street.”

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Posted 5 years ago

“Great service. Expected delivery to take 4 -5 weeks but arrived the next after we ordered. Quality service. Thank you.”

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Posted 5 years ago

“Easy to assemble looks really nice. Happy parents”

Garden Street 5 star review on 22nd June 2020

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Posted 5 years ago

“All in order no issues. Would use company ahain”

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Posted 5 years ago

“The item I purchased came earlier than expected, everything was there and is now a beautiful addition to our garden. Would definitely recommend”

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Posted 5 years ago

“Good choice of natural gardening products and speedy delivery. My order arrived sooner than expected and all was as described. Thank you!”

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Posted 5 years ago

“Quite frankly, I didn’t expect to have any service from my request to replace one of the plastic inserts that had become dislodged and lost. However, I received a reply within a couple of days and will receive the spare part this week. Also really happy with the quality of the table and chairs that are now in their second season and still look as new. I definitely would recommend to anyone who is thinking of buying from this company.”

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Posted 5 years ago

“Excellent prompt service and lightning fast delivery.”

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Posted 5 years ago

Garden Street is rated 4.2 based on 7,549 reviews