Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,549 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,549 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“problem free transaction, product as described and delivered on time.”

Helpful Report

Posted 5 years ago

“Received my order on time great communication, dealt with any queries really fast, we are delighted with our order and would definitely recommend this company and will be ordering from garden street again!! So many thanks from us”

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Posted 5 years ago

“We purchased Polram Monaco Gazebo. It was worth the wait. Arrived without fuss and intact. Was a delay in erecting gazebo as patio and path needed to be built first. My husband managed to erect the gazebo mostly on his own. He just had a extra pair of hands to help correctly site the legs. Clear instructions and easy to put together. We love it!!!! A great addition to the garden.”

Garden Street 5 star review on 8th July 2020

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Posted 5 years ago

“Extremely good Customer service. Answered my email questions really speedily and delivery was much sooner than quoted which was excellent. I will not hesitate to use Garden Street again.”

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Posted 5 years ago

“Price very favourable, product fulfilled expectations and ordering/delivery very starightforward.”

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Posted 5 years ago

“Efficient all through to delivery. Highly recommended.”

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Posted 5 years ago

“Am very happy with my purchase - as a non-DIY'er the shed was much easier to put together than I thought and it looks great. Also was notified when the item was back in stock and was delivered quickly (considering during lockdown).”

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Posted 5 years ago

“It was easy to order and the Greenhouse arrived well packed and I did not have to wait as long as indicated. All my queries were answered and I am extremely please with the Service from Garden Street. Thank you”

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Posted 5 years ago

“I have given a 5 star rating because of the good quality of the cantilever parasol and base and also 5 stars because of the great customer service we received after purchase with a little query we had. I would certainly recommend Garden Street to anyone looking for a Norfolk Leisure Parasol and Base unit.”

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Posted 5 years ago

“Helpful, polite and quick”

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Posted 5 years ago

“Good product and quick delivery”

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Posted 5 years ago

“Very prompt service communication good, item had lead time of 14/28 days, but surprisingly arrived within the 14 day period. Well packed, still to check contents to make sure all is present as it's in kit form. All in all very good.”

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Posted 5 years ago

“Qiuck delivery, good product, easy to put together, everything was a good fit, but not enough screws included. Would buy another.”

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Posted 5 years ago

“Good quality, arrived within 4 days”

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Posted 5 years ago

“Easy web shop. Our order (large parasol) arrived promptly and in damaged. High quality item and doing the job intended.”

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Posted 5 years ago

“We ordered the 3 bin storage unit. It arrived well packed with supporting instruction as to assembly together with the necessary screws and bolts etc. Very good quality product.”

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Posted 5 years ago

“No fuss, clear and simple order processing. Delivered on time in good condition and complete. No issues would definitely use this company again.”

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Posted 5 years ago

“Excellent service. We bought a Rowlinson Triple Bin Store and on assembly found that one of the Lid Stays was broken. We emailed them and within 2 days they sent a replacement.”

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Posted 5 years ago

“Pleased with my purchase and hassle free ordering and delivery service.”

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Posted 5 years ago

“Xxxxxxxxxxx”

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Posted 5 years ago

Garden Street is rated 4.2 based on 7,549 reviews