Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,642 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,642 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 17th February 2026

417

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a sideboard, which we are very happy with. However several parts were broken which was not apparent until the product was nearly fully assembled. Fortunately this did not prevent it from being functional, despite the side panels for each drawer being snapped.”

Helpful Report

Posted 6 years ago

“Had to contact them about delayed delivery (but they then investigated). Gates were ok, but latch was badly designed and unnecessarily ugly. Post brackets weren't welded at right angles, and bolts were feeble. Gates bounce, and look like the bolts will bend if someone leans on the gate. Disappointing.”

Helpful Report

Posted 6 years ago

“Overall great customer service, had an isue with apoorly built unti btu that got resolved. Great prices, highly recommended”

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Posted 6 years ago

“I placed the order within days our new Palram Hybrid 6x6 Greenhouse arrived was put up without too much difficulty it looks fantastic very pleased with it great price too better than a lot of other companies would highly reccommend this greenhouse.”

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Posted 6 years ago

“We love our new Palram Sierra Cover. Great quality, easy to fit and looks fantastic! First time ordering from Garden Street but would definately use again!”

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Posted 6 years ago

“Need to arrange a return and alternative supply due to measurement error on my part. Garden street were very supportive and made the necessary arrangements with the manufacture.”

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Posted 6 years ago

“Just received my damaged gazebo leg replacement Thankyou very much for sorting out so quickly, would definitely use your company again”

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Posted 6 years ago

“Bought a Palram shed very good And fast delivery thanks”

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Posted 6 years ago

“Your lady in the office was brilliant”

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Posted 6 years ago

“Great value shed and fast delivery thanks”

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Posted 6 years ago

“poor packaging, no protection lengthways to the product inside when opening”

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Posted 6 years ago

“Very efficient - a pleasure to deal with.”

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Posted 6 years ago

“Easy to order via the website and resolved a delivery query over the telephone with a very helpful member of staff. The Rowlinson horizontal slatted screens were delivered within the specified time period and are very well made. I would certainly use Garden Street again.”

Helpful Report

Posted 6 years ago

“Ordering was easy and then in the most appalling weather a driver turned up on time with my shed having come through storm and flood ( all pieces present and correct) and delivered it with a smile even though he was soaked. I could not be more pleased.”

Helpful Report

Posted 6 years ago

“The service was excellent from the Order down to the delivery. I was kept informed every step of the way. I would not hesitate to use Garden Street again and would recommend to a friend. Lynda”

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Posted 6 years ago

“I shopped around for this sofa and Garden Street was the best price. Sofa arrived, pleasant delivery men, put together straight away with no problem. Happy days! Looks nice in my living room. Would definitely shop here again.”

Helpful Report

Posted 6 years ago

“This is my 2nd cover, 1st one lasted 3 years before it fell apart due to the elements. In fact this cover fits even better than the first one, it arrived promptly and just in time with all this rain, Rabbits and Guinea pigs all perfectly dry. Would definitely recommend, but it won't last forever, but still good value for 3 years.”

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Posted 6 years ago

“The website was straightforward and my order was confirmed within minutes. The table and chairs are as described and good quality”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“ordered canopy but on day to be delivered telephone call 10 mins before to say has been lost - did not know where canopy was - had to wait a further week”

Helpful Report

Posted 6 years ago

Garden Street is rated 4.2 based on 7,642 reviews