Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,872 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,872 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 22nd August 2026

419

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After 2 weeks, I am still waiting for the missing parts to arrive. Phoned twice, greeted very well on both occasions, but still no parts. As such, the shed is incomplete and therefore useless. I have to arranged for the tradesman to come back and complete at an additional charge. Whilst I accept these things happen, and the issue lies with the supplier & its chosen courier, my contract of goods is with Garden Street. Contract of sale will be terminated, and GS can arrange for the collection.”

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Posted 7 years ago

“Prompt delivery and good product”

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Posted 7 years ago

“For the product I was wanting, Garden Street were the cheapest but also had the colour and wheel option I wanted but couldn't find elsewhere. Delivery took a while, but as I opted for free delivery I was expecting that anyway. Only compared price with product I wanted, but would definitely check out their prices for future purchases”

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Posted 7 years ago

“We ordered a greenhouse but none in stock so given a larger one for same price. Delivery man really polite. Putting it together was a challenge as no written instructions just pictures. You have to be really methodical. Good sturdy build.”

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Posted 7 years ago

“Good shed, a bit fiddly but got there in the end, definitely needs two people.”

Garden Street 5 star review on 23rd December 2018

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Posted 7 years ago

“I only had a problem with the delivery information. Garden Street helped very well with my questions.”

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Posted 7 years ago

“Arrived before due date. Packaged very well. Full instructions enclosed.”

Garden Street 5 star review on 22nd December 2018

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Posted 7 years ago

“A good product at a good price and delivered very efficiently.”

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Posted 7 years ago

“Great customer service”

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Posted 7 years ago

“Happy with service a little confusing when I got my delivery details incorrect but was quickly rectified”

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Posted 7 years ago

“Didn't have too much dealings with Garden Street because all delivery details of summer house were through Shire.”

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Posted 7 years ago

“Very good product. Great customer service Would definitely recommend and will be using again.”

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Posted 7 years ago

“Unbeatable customer service - my order proved to be a little tricky and Garden Street went above and beyond to make sure all was sorted to my satisfaction.”

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Posted 7 years ago

“The service was good with a phone call to discuss delivery but the packaging wasn't substantial enough and the box was quite damaged. Luckily the bird table wasn't but you definitely need to package them better – stronger cardboard and bubble wrap perhaps.”

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Posted 7 years ago

“Person I spoke to at Garden Street was very helpful but still not received goods ordered on 27 November with delivery within 3 to 7 days. Subsequent call to Garden Street last week I was informed that item was out of stock with supplier due in at the end of last week and still nothing. Would not order from Garden Street again Maureen Humphreys”

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Posted 7 years ago

“prompt delivery, good quality garden box”

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Posted 7 years ago

“Easy ordering Quick delivery”

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Posted 7 years ago

“I bought them for a friend who lives in France - he has a medieval house and wants to paint some beams”

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Posted 7 years ago

“very good product and service”

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Posted 7 years ago

“Very satisfied with our purchase. It took two hours for me to put together and can in places be difficult. You have to make sure the pieces are facing the correct way. If not you have to take them to pieces and start again. However well worth the wait as the end result is excellent. Very sturdy and strong. One thing I will say is, get yourself a longer plus more stronger allan key to put it together with, the one supplied is insufficient unless you are super strong.”

Helpful Report

Posted 7 years ago

Garden Street is rated 4.2 based on 7,872 reviews