Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,785 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,785 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 17th February 2026

417

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, easy ordering, efficient delivery and great product. Would definitely use this company again.”

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Posted 8 years ago

“Speedy delivery Good quality”

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Posted 8 years ago

“I couldn't be happier with the service I received from Garden Street, easy online ordering with multiple payment/finance options, great customer service to assist me arranging a weekend delivery and finally ending up with a fantastic product. A smooth transaction from start to finish and I wouldn't hesitate to recommend them to anyone.”

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Posted 8 years ago

“Kept me informed of order progress and delivered when stated.”

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Posted 8 years ago

“Top quality Arbor, at a good price ! Delivery came sooner than expected, delivery driver very helpful indeed, carried sectional parts around to rear of property!”

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Posted 8 years ago

“Great service deliverd as promised next day”

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Posted 8 years ago

“Still haven't received the BBQ (it should have been here a week ago) and had no contact from the vendor as to what is happening with it. Looking forward to hearing something soon.”

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Posted 8 years ago

“Easy to order website, great communication from order through to delivery and very prompt delivery. Price also slightly cheaper than other suppliers for the product we ordered.”

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Posted 8 years ago

“Excellent, quick service, was easy to choose which summerhouse met our requirements, took me and the wife 5hours, only need the edge trims to be fitted now and finished off.”

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Posted 8 years ago

“Delivered when promised and an excellent product”

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Posted 8 years ago

“Very speedy delivery and fab product”

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Posted 8 years ago

“Price and speed of delivery”

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Posted 8 years ago

“Service and delivery were good and a well-made product. My only niggle was the fixing kit only had 2 mirror plates. For a product this size and weight, I would have thought 4 should be the minimum. Also insufficient screws.”

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Posted 8 years ago

“Excellent service. Excellent bench.Can,t wait to site it.”

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Posted 8 years ago

“The item arrived without any instructions or fitting pack. I had to call to send another pack out to me. I am very disappointed by the overall finishing and apparent lack of quality control. Most of the pre-fixed screws were rusted! Not all the pre-fixed components were pre-drilled before being screwed together, as there are a lot of cracks and splits. There was a large splinter of wood coming away on one of the back rests. One of the pre-fixed arms does not sit flush with the connecting piece of wood, looks very shoddily made. The top layer of the table and two arms of the chairs were supposed to arrive all connected as one large piece, it arrived in 4 pieces with bent and twisted nails where the pieces had come away. I had to hacksaw the screws off and fit together with additional screws. The front inner arm rests have no way of connecting to the main part of the chair, and so are able to just be pulled upwards away form the table! The instruction kit supplied x22 of the 4x60 screws. The instructions actually require x24. It took me half a day to put the item together due to very poor instructions, not all parts were pre drilled, I had to constantly undo parts that were already fitted together to enable me to force the next part into place, I had to hacksaw off protruding nails in part of the table, I had to use some of my own screws to ensure some parts were fitted together properly. Once I finally put it together, I then had to sand down a lot of rough finishing. I feel that my money would have been better spent in purchasing a DIY kit and putting it together from scratch myself, making sure to pre-drill all holes! I have attached a number of photos to demonstrate my issues. I look forward to your feedback.”

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Posted 8 years ago

“Planter delivered earlier than expected and very pleased.”

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Posted 8 years ago

“Very pleased with the awning, good value and good quality. Arrived promptly.”

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Posted 8 years ago

“I have no idea when my goods will be delivered. This is something that you need to improve”

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Posted 8 years ago

Dear Mr Nicholds, Thank you for your review. The current delivery lead time for this product is 7-15 working days, with today being the 8th working day. Due to the nature of the product, the carriers will contact you directly to arrange a suitable delivery date and you should receive this phone call at least a week prior to delivery. If you have any queries then please do not hesitate to contact us. Kind Regards GardenStreet

Posted 8 years ago

“I have not received my item yet.”

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Posted 8 years ago

Dear Mr Reynolds, Thank you for your feedback. The Wrenbury Arch was purchased on a pre-order basis for May delivery, as per your email confirmation. These are due to be complete this week and you will receive either a phone call or text message to confirm your delivery date. If you have any queries then please do not hesitate to contact us. Kind Regards GardenStreet

Posted 8 years ago

“Easy to order - extremely quick delivery - haven't unpacked it yet. Service good.”

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Posted 8 years ago

Garden Street is rated 4.2 based on 7,785 reviews