Gap 360 is the UK's leading specialist in gap year and youth travel for 18-30's. Gap 360 is changing name to Adventure360 this summer. Find out more here https://www.gap360.com/who-is-adventure360
“website is easy to use and staff always available to help with questions. would have liked to have known it was a g adventures trip i was going on not one run by gap 360 as i thought it would have more people my age on it (gap year from school) as i was the youngest by a long way. also not clear about which vaccinations i needed and no staff knew - was a very big hassle trying to find out”
Thanks for your review! We do have some trips run by in-country partners, and we do make this clear in your welcome email and online account. The trip you were on is designed for ages 18-30s, on some occasions the age range of people on the trip can be quite varied - you are always welcome to check with us before you book the ages of people booked on to your start date. In regards to vaccinations, we aren't medically trained so you would need to speak to a healthcare professional about your needs, and we always encourage our travellers to do this in plenty of time before they book. We're really glad overall you had a good experience and we'll pass your comments to the relevant team to ensure future travellers get the best experience possible.
“Easy set out on how to book, initially was worried as first trip to book and wanted to book with a friend and it didn’t have an option, but as it went on it gave an option of travelling with a friend so I was then put at ease. And the trip soon got confirmed.”
“The Thailand adventure was a great trip and I felt it provided excellent value for money. Our guide JJ was absolutely phenomenal and he made the trip an 11/10. He was always happy to provide suggestions and advice with a friendly smile!”
Thanks for your wonderful feedback about your guide we will pass this to the local team. Drop us a message when you're ready for your next adventure! 😊
“Had an absolutely incredible trip with Gap360, couldn't have asked for a better time on the 25 day Thai Adventure! JJ our tour guide was the most amazing guide and I couldn't flaw the whole trip, would deffo recommend!!”
“Gap360 were so helpful from the start - Jon provided some really good information regarding which trip would suit me best. All my queries were answered really quickly and the trip I went on (Bali intro) was so seamless! I would definitely recommend booking through Gap360 :)”
“My experience with gap 360 was fantastic, it was made by my tour guide Paris. She was incredibly helpful, caring and I couldn’t have wished for a better tour guide, this is the first time I have done anything like this and I am so appreciative of the fact I got Paris to guide me through this, I have since done another tour, and Paris absolutely topped the tour guide that I had for my second tour. She is such a laid back, happy person and that really reflected on all of the tour members, we were constantly praising her and everyone absolutely loved her. I hope to see her again and have her as my next tour if I chose to do a trip with gap 360 again. Thank you again Paris, you made all 22 of us feel very lucky to be in your company.”
Hey Gemma, thanks so much for your review. We will pass on your comments about Paris to the local team. Glad she was able to make your trip really memorable! Drop us a line when you're ready for your next adventure with us.
“The tour with gap360 showed the mixture of culture Thailand has to offer in interesting ways from a bike ride in Bangkok to a boat tour in phi phi. There was a good mixture of preplanned activities and free time which allowed us to explore further in our own ways. Paris was an amazing tour guide, both ensuring we were all safe at all times while ensuring we had the best experience. The fact that she's so sassy and funny added a lot to the whole experience.”
“The whole experience was amazing but Paris made the tour extra special. She was an unreal tour guide always willing to help and go the extra mile.
The elephant sanctuary was unreal and as soon as you get down south of Thailand and to the islands you forget all about how humid it was in the north!”
Glad you had an amazing trip! We'll pass on your comments about your guide to the local team. When you're ready for your next adventure get back in touch!
“Flights team forgot a flight and then forgot to book luggage on my flight which they had already charged me well over the standard price for the flight”
Hi Georgia. Thanks for your feedback. For these flights as outlined on your ticket there was no luggage included, however due to feedback from yourself and other customers we are no longer working with this airline. Please do get in contact with the flights manager Sophie if you'd like to discuss further.
“staff are friendly and helpful, webpage has a lot of useful information and I felt like I knew exactly what trip I was getting myself into. Quick to respond to messages and very easy to chat to on the phone”