“Jon Hodson was very helpful. He answered every question he could and helped me make sure I knew everything I needed to know. He told so much that persuaded me to book it.”
“My experience overall on the trip was amazing. The people, the activities and the organisation was excellent. However, this was all from G adventures and not Gap 360. I was not aware that I was on a full camping trip and got informed it was 50% camping 50% hostels, when infact we camped 14 out of 17 nights. This was not an issue however I do think Gap 360 slightly mis sell the product as everyone who booked directly with G adventures seemed to have much better information than myself.”
Thank you for your review. We're glad you had an amazing trip. We have passed your feedback onto our product team, and we're sorry in this instance the information provided regarding the accommodation was unclear. We strive to provide the best travel service possible, going above and beyond with help and information before you depart, so your feedback is invaluable in improving our service further.
“Booked onto 3 different back to back trips next year and the booking process has been so quick and easy. Jon Hudson has been helping me a lot with all of my questions the last few months coming up to booking my trip and has helped me work out what budget I need etc. He has been brilliant! Counting down the days until I go :-)”
“Booking our tour through gap 360 was great and very easy. The login portal made it so easy to keep track of payments and had lots of info about the trip if I needed to know anything. I will definitely be using them for my next trip!”
Thanks for your review, we're glad that your online account was easy to use! Please do get back in touch when you're ready for your next adventure and we'll be happy to help! 😊
“I’ve been looking through the website a lot with my friends recently to determine which travel plan we are going to go ahead with, all the ones that we looked at are very clear with lots of information and the booking process was extremely simple, brilliant company so far.”
“My trip was amazing, I have never travelled before so booking through a company eased mine and my parents nerves! They sorted everything out and made it really smooth. I did 1 week in Sydney and then 5 weeks travelling up the east coast and wouldn’t have changed it for the world! Definitely worth every penny for a life changing experience!”
“Have used gap360 a few times now and have found them a very reliable company.
They have always found cheap flights for me, answered questions promptly, not been pushy like other travel companies and made the overall organisation easy.
I’ve broken down the Thailand trip pros and cons below:
Pros:
Elephant sanctuary
Flight prices
Accommodation
Boat trip
Activities included
Food
Cons:
Unclear that you had to make your own way back
Certain activities included such as the night markets were included and there was no way to decline, however we then had to pay to get back to our hostel, which was fairly cheap and fine for myself but other people hadn’t wanted to go at all so were annoyed they had to go there and pay to get back. This happened on a few occasions, transport was included but transport back wasn’t yet you weren’t told this until you were at the place so we then had to ask each time
Too much time in Bangkok - expensive and not much to do
Too much free time with little advice on what to do other than “chill by pool”, would be good to have more options/suggestions available as opposed to trying to research it all when occasionally had bad WiFi
Overall, I would recommend doing this trip and it’s a great way to make friends/have the ease of travelling. The cons I have listed are fairly easy to iron out and didn’t hinder the trip, but would be areas for improvement.”
Thanks for your feedback Jade, we're glad you enjoyed your trip and really appreciate your kind words about us.
Next year we are actually making some changes to the trip you were on, including return transport to Bangkok, less time in Bangkok, and a variety of other tweaks to further improve the trip.
Please do get in touch when you're ready for your next adventure and we'll be happy to help 😊
“Excellent experience and staff were very helpful and helped put at ease my fears prior to the trip. The one criticism I have of the trip is that there were things that we were not informed about prior to the trip (hidden costs). Also I was informed to budget between £500-£700 for spending money. I ended up spending £1500. Estimations were way off.”
“So helpful and friendly, no question is too silly and they really do do their best to sort your flights/trip out. I would have been lost without them!”
“People were all really friendly and so helpful, the information in the booklets cover so much, and if you are left asking a river of questions (like I was), you will find that actually Gap360 has already offered the answers to these questions, or will receive a detailed reply, showing care and effort put in by the team at Gap360 at every turn”
“Gap360 was brilliant. After hearing other travellers complain about the info their agency gave them, I’m so glad I booked through you. The clarity and transparency and depth of info was perfect and really led me to understand all about the trip I was going on. I loved that you offered a pre and post night because it enabled me to settle in and relax before/after the trip. Dragon trip are amazing and it’s great that you have that connection because the way you both worked together meant my trip ran so smoothly without ANY hitches. Which is more than other travellers could say. Thank you so much for enabling me to travel round China which has been my dream for so long!!!”
“I found all staff that I was in touch with were very helpful and they treated me with the height of respect even with my stupid questionS! Would highly recommend to anyone”
“Absolutely amazing! The whole process was explained to me over the phone which made everything really clear, the team was so helpful with any and all queries that I had. 100% recommend booking with gap360!”
