Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,664 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,664 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 12th March 2026

Julie

Fusion Living 5 star review on 16th February 2026

Mandy

Fusion Living 5 star review on 13th February 2026

Lucia (France)

Fusion Living 5 star review on 21st October 2025

Ruth

Fusion Living 5 star review on 12th September 2025

Debra

188

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and great customer service!”

Helpful Report

Posted 8 years ago

“The chairs I ordered arrived well packaged & time & I'm very happy with the communication from Fusion concerning this.”

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Posted 8 years ago

Hi Amanda Thank you for taking the time to write a great review for us. We really appreciate it and hope that you love your new chairs. Best wishes Fusion Living

Posted 8 years ago

“I haven't received the item I ordered and neither have i been given information of whether my item has been dispatched/ when I'm likely to receive it so at the moment I am very much unable to judge your service. Being kept in the loop re when items will be delivered is something I and I'm sure other customers would appreciate.”

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Posted 8 years ago

“Excellent service and beautiful chairs! We ordered the wrong colour originally and customer service member was incredibly helpful and friendly, she changed it without delay. Will be ordering more chairs again soon as we are getting a bigger table. Would highly recommend this website/company for its for great design and friendly teams. Thank you very much.”

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Posted 8 years ago

Thank you Natalia for your great review and positive feedback which is really important to us. We hope you love your chairs!

Posted 8 years ago

“yea was pleased with my purchase and although there was some damage it was taken care of asap so yea nice people and beautiful stuff thanku”

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Posted 8 years ago

Thank you for your review, we really appreciate your feedback and once again we apologise for the damage to the unit but we are glad we got this resolve for you. Best wishes Fusion Living

Posted 8 years ago

“Customer service above and beyond expectations.”

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Posted 8 years ago

Thank you Jane for taking the time to write a great review for us. We really appreciate it and we hope your daughter liked her chair!

Posted 8 years ago

“Excellent customer service; Carly was super helpful on the two occasions we called with questions about our order!”

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Posted 8 years ago

“Excellent quality & price”

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Posted 8 years ago

Hi Debra Thanks for taking the time to leave a great Review for us. We really appreciate it. Best wishes Fusion Living

Posted 8 years ago

“I did receive a very polite email to inform me that the chair which was advertised was not available until May. I had already paid, and thought it reasonable to ask for a discount. This was declined.”

Helpful Report

Posted 8 years ago

Thank you for your great Review Fay. We hope to welcome you to Fusion Living again in the future.

Posted 8 years ago

“I found some chairs I liked on the Fusion Living web site and asked if I could see them anywhere, Although there is no showroom I was invited to their offices where they were able to show me the three styles of chair that I was interested in buying. I was warmly welcomed and looked after while I was there and saw how the chairs are assembled. even I was also able to make my purchase at the office for 6 chairs to be delivered on a date that suited me.”

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Posted 8 years ago

“Living in Belgium I did not thought I could receive such professional advice, follow-up and service. I still have to receive my bar stools (within some days), but until now, I can only thank their team and especially Carley, that helped me through the process after months of awaiting the new arrival of bar stools in their stock. Thank you ! kr, Stefan.”

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Posted 8 years ago

Thank you very much for writing a great Review and for shopping with us. Your feedback is extremely valuable to us. Best wishes Fusion Living

Posted 8 years ago

“I am a regular customer at Fusion Living as I love their products. There is always something that little bit different on the website and the customer service is second to none. I would highly recommend Fusion Living to anyone who wants a pleasant shopping experience and excellent quality products.”

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Posted 8 years ago

Thank you for writing another great review for us and for shopping with us again. We really appreciate it.

Posted 8 years ago

“Prompt response to an email query and timely delivery of my order. Absolutely delighted with my mirror clock!”

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Posted 8 years ago

Hi Christine That's great to hear that you are happy with your new clock. Thanks for taking the time to write the review for us. Best wishes Fusion Living

Posted 8 years ago

“Love the chair, great quality for the price - the same chair in John Lewis was £200 more! Also the free delivery was very quick, really impressed!”

Fusion Living 5 star review on 23rd March 2017

Helpful Report

Posted 8 years ago

Hi Stephen Thank you for taking the time to write a Review, that's great to hear such positive feedback. Thanks for shopping with us. Best wishes Fusion Living

Posted 8 years ago

“They were very helpful and friendly.”

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Posted 8 years ago

Thank you Eszter and thank you for ordering with us.

Posted 8 years ago

“6 different coloured fabulous Eames inspired chairs brighten up my kitchen and put a smile on my face every morning”

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Posted 8 years ago

Hi Lesley That's great to hear! We are so pleased you like your new chairs. Thank you for shopping with us. Best wishes Fusion Living

Posted 8 years ago

“This is the second time that I am dealing with Fusion Living and both times they have been super quick to respond and fix a delivery time for me. Quick, speedy, friendly and on track! What more can you want from customer services when ordering something you fell in love with and cannot wait to get your hands on?!”

Helpful Report

Posted 9 years ago

Thank you Melanie for taking the time to write a great review for us. We are glad we got everything resolved with the delivery location etc in the end. We hope you are enjoying your chairs. Best wishes Fusion Living

Posted 8 years ago

“There customer service was friendly and competant and we're looking forward to receiving our chairs next week.”

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Posted 9 years ago

Thank you Andrew for taking the time to write a great Review for us. Best wishes Fusion Living

Posted 8 years ago

“Very pleased with the service received. We placed an order, some of which was on pre-order however the rest of the order is also not available straight away but a very polite, helpful lady called Carly telephoned us immediately to let us know and to confirm when we could expect delivery.”

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Posted 9 years ago

“Having had a couple of problems with one of the products I had ordered(the fault of the manufacturer..not Fusion Living), I am happy to say that the response I had from Carley on the sales team was second to none...her customer service skills are excellent,and because of her I would have no hesitation in recommending your company to friends and relatives.”

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Posted 9 years ago

Hi Lynne Thank you very much for your feedback, we really appreciate it and we are glad we got everything resolved for you. We hope you are enjoying your chairs! Best wishes Fusion Living

Posted 8 years ago

Fusion Living is rated 4.8 based on 1,664 reviews