Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,651 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,651 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 21st October 2025

183

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and quick service, good products. Would recommende.”

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Posted 3 years ago

Thank you so much for your fabulous review - we are so pleased you are happy with your products and the service received whilst shopping with us. We do hope to welcome you back again in the future! Best wishes, Fusion Living

Posted 3 years ago

“Lange Wartezeit, aber es lohnt sich, tolle Ware und sehr freundliche und schnelle Betreuung und Beantworten von Fragen☀️Sehr empfehlenswert ☀️”

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Posted 3 years ago

Hallo Gabriella, Vielen Dank, dass Sie uns eine so fantastische Bewertung gegeben haben – wir wissen Ihre Geduld sehr zu schätzen, während Sie auf Ihre Stühle gewartet haben, wir freuen uns, dass es sich gelohnt hat! Wir freuen uns, dass Sie eine so positive Einkaufserfahrung bei uns hatten und hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen. Besten Wünsche, Fusion Leben

Posted 3 years ago

“Fabulous company - excellent communication from Carley and our bar stools arrived within 3 days and look fantastic - thank you A+++”

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Posted 3 years ago

Good Afternoon Donna - Thank you for taking the time to provide us with this amazing review - we will make sure this feedback is passed on to Carley! We are so pleased that you are happy with your bar stools and we do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 3 years ago

“Alles super gelaufen. Top.”

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Posted 3 years ago

Vielen Dank, dass Sie sich die Zeit genommen haben, uns diese tolle Bewertung zu schreiben. Wir freuen uns sehr, dass Sie mit der gesamten Erfahrung und dem Service beim Einkaufen bei uns zufrieden sind. Wir hoffen, Sie kaufen wieder bei uns ein! Schöne Grüße, Fusion-Leben

Posted 3 years ago

“WOW! Thanks! Fusion Living! Amazing service and time on the phone! Assisted above and beyond! Thanks to the whole team!”

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Posted 3 years ago

Hi Karin, Thank you so much for providing us with this brilliant review. We're so pleased you're happy with the whole experience and service received while shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We do hope you choose to shop with us again in the future. Best Wishes, Fusion Living

Posted 3 years ago

“I really like the chairs and the customer service was exemplary”

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Posted 3 years ago

Good Afternoon Anita, Thank you for providing us with this fabulous review, we really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We do hope to welcome you back again in the future. Best Wishes, Fusion Living

Posted 3 years ago

“we already ordered 4 chairs from this company nd was delighted with them that we decided to buy a further 2 chairs in a different colour to give a bit of a pop to our kitchen/dining room. they are really quick in getting the order dispatched and even though we live in the Highlands of Scotland we did not need to pay extra for delivery - a very big plus when you live here. the delivery was hassle free. The company who did the delivery were most courteous and helpful and we would definitely recommend this company.”

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Posted 3 years ago

Good Afternoon Edith, Thank you for coming back to us and for taking the time to provide us with this exceptional review! We're so pleased you're happy with your order and the whole experience and service received while shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We are also pleased that the delivery to Scotland went smoothly. Hopefully, we get to welcome you back again in the future! Best Wishes, Fusion Living

Posted 3 years ago

“Great Company. Came in time. Chairs wonderful. People so helpful. Very good price. Will always buy from them.”

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Posted 3 years ago

Hi Bernice, Thank you for this fabulous review - we are so pleased you are happy with your chairs and the service provided whilst shopping with us. And we look forward to welcoming you back again in the future! Best wishes, Fusion Living

Posted 3 years ago

“Used Fusion Living on several occasions and they always not only deliver on time but their customer service is second to none. Their products are also execptional.”

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Posted 3 years ago

Thank you for taking the time to write us this fantastic review, Andrea! We're so pleased you're happy with your products and your experiences with the service provided whilst shopping with us. We do hope to welcome you back again. Best wishes, Fusion Living

Posted 3 years ago

“I recently purchased four Soho chairs from Fusion Living and I’ve got to say the customer service was excellent, I had a small issue when building one of the chairs and a quick call to Reo in customer service and she resolved with no issues and I received the replacement part within 24hrs I would definitely recommend Fusion Living and look forward to buying from them again in the near future.”

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Posted 3 years ago

Good Afternoon Duncan. Thank you so much for providing us with such a fabulous review! We are so pleased that you are happy with the customer service received whilst shopping with us here at Fusion Living. We will pass this lovely feedback onto Reo! We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We can't wait to welcome you back again in the future. Best wishes, Fusion Living

Posted 3 years ago

“We are absolutely happy with the excellent support and the condition of our chairs. The communication worked flawlessly, as did the shipping and transport to Switzerland. Thank you very much for this professional and friendly service!”

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Posted 3 years ago

Thank you so much for your Review, Carsten. We are so delighted that you love your chairs! We're so pleased you're happy with the whole experience and service received while shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. It is great to hear that the shipping to Switzerland worked flawlessly! We do hope you choose to shop with us again. Best wishes, Fusion Living

Posted 3 years ago

“Great service yet again. Will definitely use again.”

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Posted 3 years ago

Good afternoon Russell, Thank you so much for taking the time to provide us with this fantastic review, we are so pleased that you are happy with the service provided whilst shopping with us. We can't wait to welcome you back again in the future. Best wishes, Fusion Living

Posted 3 years ago

“Easy website and responsive to emails”

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Posted 3 years ago

Good afternoon Karen, Thank you for your amazing review, we are so pleased that you had a positive experience whilst shopping with us, and we do hope to welcome you back again in the future! Best wishes, Fusion Living

Posted 3 years ago

“Friendly service combined with very good quality products - 100 % satisfied. Thank you !”

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Posted 3 years ago

Good morning Mary, Thank you for taking the time to write us this excellent review! We are so happy that you love your products, and are pleased with the customer service experienced whilst shopping with us. We do hope you choose to shop with us again in the future. Best wishes, Fusion Living

Posted 3 years ago

“Fantastic customer service. I added an extra item a day later than the original order and they included it in one delivery.”

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Posted 3 years ago

Good Morning Russell, Thank you so much for providing us with this excellent review, we are so pleased that you are happy with the customer service provided whilst shopping with us! We do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 3 years ago

“We were a little apprehensive ordering furniture online but Fusion Living made it a stress free experience from start to finish. As soon as we placed our order, we received friendly and concise communication and this continued as we waited for delivery. We received updates regarding the status of our order and our chairs even arrived sooner than we expected. We are delighted with the quality of our new chairs and will definitely order from Fusion Living again in the future.”

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Posted 3 years ago

Good afternoon Nicola, Thank you for taking the time to write us this fabulous review. We're so pleased you're happy with your new chairs and the whole experience and service received while shopping with us. We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. We do hope you shop with us again. Best Wishes, Fusion Living

Posted 3 years ago

“Good value chairs, although one was very difficult to assemble as connection to metal legs was misaligned. Delivery a bit slower than I hoped.”

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Posted 3 years ago

Hi Anne, Thank you for taking the time to write us a review and for your feedback, we're sorry you felt that the delivery took a bit longer than you expected. We hope to welcome you back again. Best wishes, Fusion Living

Posted 3 years ago

“Excellent service and quality item as always”

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Posted 3 years ago

Thank you for providing us with this fantastic review, Mark! We do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 3 years ago

“Make a mistake when ordering which was promptly put right by customer services”

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Posted 3 years ago

Thank you for your great review! We are so pleased our customer service team were able to assist you. We hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 3 years ago

“Fusion living turned out to be an unexpectedly positive experience. I was able to find a phone number at the front page of their website, which is an easy these days, and when I rang the phone number for human answered it almost immediately, without lots of choose option on this and wait and choose option that. The person is answered the phone was amazingly helpful making a large company feel like a small family run business.”

Helpful Report

Posted 3 years ago

Good Morning Seb, We are so pleased that you had a positive experience whilst shopping with us, we really pride ourselves on excellent customer service, so feedback like this is fantastic to hear. We do hope to welcome you back again in the future! Best wishes, Fusion Living

Posted 3 years ago

Fusion Living is rated 4.8 based on 1,651 reviews