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Furniture World Reviews

4.7 Rating 620 Reviews
92 %
of reviewers recommend Furniture World
Company Reviews Product Reviews
1,524
 Metrics Info
4.7
Based on 620 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Furniture World Reviews

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mrs P C
Verified Buyer
“Very prompt delivery. Lovely delivery man, very helpful. Tv stand is beautiful. Very good quality and very well packed”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mr Terry O
Verified Buyer
“Kept us updated on delivery”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Anonymous
Verified Buyer
“Good customer service, they were able to keep my furniture until required as I had building work to be completed prior to its arrival. They kept me abreast of expected delivery. The delivery company were great and very kindly delivered to the room of my choice in a first floor flat.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mrs Gail B
Verified Buyer
“They were very informative when I phoned to ask how my order was due the person who answered my call was so polite and very helpful which was a breath of fresh air .”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Emma W
Verified Buyer
“Amazing offers, amazing customer service when I called I spoke to a lady straight away and when I emailed I alway got a response within a few hours. Will definitely recommend and use again.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Miss Julia T
Verified Buyer
“Took a long time but they didn't send first chair as failed quality assurance but was kept informed”
Helpful Report
Posted 1 year ago
Sam
Verified Reviewer
“Great service from a lovely gentleman called Stuart in the truro branch. Very helpful with us first time buyers, defiantly coming back to buy more!”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
D.J.Parsons
Verified Reviewer
“We have just had a three seat sofa delivered. Perfect time, 08.30 hrs. The two gentlemen who delivered it were excellent. Karl ( hope the spelling is correct) and Andy thank you for the fast and hassle free delivery.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mrs Helen B
Verified Buyer
“Great service, fast delivery, have used the company several times and can't fault them”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Anonymous
Verified Buyer
“Great service in terms of delaying delivery date to suit and excellent support when, unbeknownst to them, the courier kept messing about with when they'd deliver. A really lovely company so much better than some of the larger national furniture retailers I could mention....but won't!”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Miss Caron T
Verified Buyer
“Excellent 5*”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mr John G
Verified Buyer
“The cost of this sofa was the best I could find. They kept me informed of progress with the order. The courier was difficult to deal with to change the delivery date, although the men worked hard on the day. The transaction with Furniture World passed off smoothly and I would use them again.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Anonymous
Verified Buyer
“Totally seamless. Excellent customer service, above and beyond. Quick delivery, excellent communication. Can't fault them at all. Refreshing to get excellent customer service.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Anonymous
Verified Reviewer
“Excellent and easy ordering process. Good communication on delivery time. Kept us informed when delivery was brought forward. Great customer service. Makes a very nice change!”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Miss Melanie G
Verified Buyer
“Great company, have never ordered from them before but would again & would recommend, seamless transaction, website was good, ready assembled items are available, good prices & fast delivery.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mr & M
Verified Reviewer
“High quality excellent staff, won't shop anywhere else just returned for 2 recliners.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mr Andrew B
Verified Buyer
“The two guys that delivered my La-Z boy arrived earlier than the time slot, really helpful, polite & courteous. They did encounter one problem, due to an error somewhere along the line, they were attempting to deliver it to No. 25 Old Wargrave Road! There is no No. 25 ,had I not been looking out for them, they may have scratched their heads & then have to phone me & one guy it appeared to me, didn't speak English & the other guy's English wasn't good. Other than that, I'm happy with the service provided.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Moira F
Verified Buyer
“Excellent customer service, Greek commuoccasion extremely helpful. Delighted with the products”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Anonymous
Verified Buyer
“Great furniture and received sooner than anticipated. Would definitely recommend. Thank you!”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mr Anthony C
Verified Buyer
“The lovely Chest of Drawers made from reclaimed timber arrived on time each time I contacted Furniture World they were friendly and helpful. Good value was one of the reasons I chose Gurniture World. But they were so much more Thank you”
Furniture World 5 star review on 6th July 2023
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Furniture World is rated 4.7 based on 620 reviews
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