Furniture World Reviews

Name: Furniture World
Address: Furniture World Ltd, Unit 1, Cardrew Ind Est, Redruth, Cornwall
Rating: 4.65

4.7 Rating 918 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 918 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

sales@furnitureworld.co.uk

Location:

Furniture World Ltd, Unit 1,
Cardrew Ind Est,
Redruth
Cornwall
TR15 1SS

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Furniture World 5 star review on 30th June 2026

Mrs Sandra S

Furniture World 5 star review on 29th May 2026

Mr Frank H

Furniture World 5 star review on 3rd April 2026

Mrs Jayne Y

394

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery and time was good”

Helpful Report

Posted 7 months ago

Thank you for your feedback. We’re glad the delivery and timing were good. If you need anything else, please let us know. Warm regards, Team Furniture World

Posted 7 months ago

“Response to a query was efficient and friendly. Lovely, friendly company to deal with.”

Helpful Report

Posted 7 months ago

Thank you for your feedback. We’re glad the response to your query was efficient and that you found us a lovely, friendly company to deal with. If you need anything else, please let us know. Warm regards, Team Furniture World

Posted 7 months ago

“I’m so thrilled that I found this company. I’m so sick and tired of going online trying to find furniture because it’s so difficult to find what I want in store and a lot of of them are impossible to get hold of but this company has a landline and they respond to emails !! They are very helpful. The customer service is excellent and I will definitely be a returning customer.”

Helpful Report

Posted 7 months ago

Thank you for your feedback. We’re glad you found us helpful and that you value our contact options. We appreciate your kind words and look forward to serving you again. Warm regards, Team Furniture World

Posted 7 months ago

“I didn’t have much interaction with Furniture World, but they did keep me updated via email and the product arrived on time.”

Helpful Report

Posted 7 months ago

Thank you for your feedback. We’re glad you were kept updated via email and that the product arrived on time. If you need anything else, we’re here to help. Warm regards, Team Furniture World

Posted 7 months ago

“No complaints, goods arrived on time driver happy to bring into the house very happy with the furniture”

Helpful Report

Posted 7 months ago

Thank you for your feedback. We’re glad the goods arrived on time and the driver was happy to help. If you need anything else, please let us know. Warm regards, Team Furniture World

Posted 7 months ago

“easy website to use easy to order from simple as that”

Helpful Report

Posted 7 months ago

Thank you for your feedback. We’re glad the website was easy to use and ordering was simple. If you need anything else, we’re here to help. Warm regards, Team Furniture World

Posted 7 months ago

“On time. Couriers very polite and careful with with delivery.”

Helpful Report

Posted 8 months ago

Thank you for your feedback. We’re glad the couriers were polite and careful with delivery, and that you were satisfied with the service. Warm regards, Team Furniture World

Posted 7 months ago

“Love the table and very pleased with the company chosen to deliver it”

Helpful Report

Posted 8 months ago

Thank you for your feedback. We’re thrilled you love the table and were pleased with the delivery service. If you need anything else, we’re here to help. Warm regards, Team Furniture World

Posted 7 months ago

“The service I received from Furniture World was excellent second to none. The ordering process was very easy and the website is excellent too. Furniture World and the courier service kept me fully up to date with my order. I would certainly order from the company again. High Quality furniture and would recommend to friends and family.”

Helpful Report

Posted 8 months ago

“Thrilled with what we've bought, new bed and carpet, fantastic service. Friendly and efficient but also caring. Bought from here before and will be back in the new year for more carpets. Highly recommend”

Helpful Report

Posted 8 months ago

“Great initial phone contact with very helpful and friendly call operator who managed to locate a chair in stock locally and ready for despatch.”

Helpful Report

Posted 8 months ago

“Prompt & effective service.”

Helpful Report

Posted 8 months ago

“Kept informed from purchase & drawers delivered by date advised to upstairs without additional cost. Would happily use Furniture World again.”

Helpful Report

Posted 8 months ago

“excellent product, excellent service, same product as barker and stonehouse, cheaper with no delivery charge!”

Helpful Report

Posted 8 months ago

“Good quality at a good price”

Helpful Report

Posted 8 months ago

“Fantastic service and would recomend. They sourced some furniture for us and the manufacturers changed the spec they rang us and we was able to change our order. Very efficient company.”

Helpful Report

Posted 8 months ago

“Product was well proced and purchased via the on-line channel. The product was competitively proced and purchasing was straight forward. We received good communication from acknowledging the order through to advising the likely arrival time within the warehouse. We were contacted by the couriers to arrange delivery and they arrived on schedule with the two man delivey service most helpful. The product was very well packaged, so much so that it woiuldn't fit through the door. The delivery guys kindly removed the packaging outside and brought the swivel chair into our living room. Beforehand they advised us that they could not take the packaging away with them, and so leaving us to dispose - which was perfectly underatstandable and acceptable. Delivery time was percetly acceptableto us as we knew in advance that the product needed to be sourced from the manufacturer. A very good experience and would not hesitate in using Furnture World again should we have an opportunity to.”

Helpful Report

Posted 8 months ago

Thank you for your feedback. We’re glad the ordering, communication, and delivery went smoothly and that the packaging kept the chair well protected. If there’s anything else we can assist with, please let us know. Warm regards, Team Furniture World

Posted 8 months ago

“Solid well made arrived as expected lovely”

Helpful Report

Posted 8 months ago

Thank you for your feedback. We're glad the furniture arrived as expected and that you find it lovely. If there's anything else we can assist with, please let us know. Warm regards, Team Furniture World

Posted 8 months ago

“Easy ordering on the website and good communication about the delivery process. Delivery was within agreed timeframes and delivery team were super helpful.”

Helpful Report

Posted 8 months ago

Thank you for your feedback. We’re glad the ordering and delivery process went smoothly and that the team were helpful. If there’s anything else we can assist with, please let us know. Warm regards, Team Furniture World

Posted 8 months ago

“Completely happy. Quality exceptional”

Helpful Report

Posted 8 months ago

Thank you for your kind feedback. We’re delighted that you’re completely happy with the quality. If there’s anything else we can assist with, please let us know. Warm regards, Team Furniture World

Posted 8 months ago

Furniture World is rated 4.7 based on 918 reviews