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Furniture World Reviews

4.7 Rating 619 Reviews
92 %
of reviewers recommend Furniture World
4.7
Based on 619 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Furniture World Reviews

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

Write Your review

Ordered the Ralph upholstered bed from start to finish really easy to order was updated all the time when bed would roughly arrive due to being made received it two weeks earlier than predicted, really made up! Service quality communication no faults whatsoever Thank you keep up the good work 👍🏻
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Great service from start to finish. Ordered this on a Saturday and it was delivered by the Wednesday. And very pleased with my purchase. It's just what I wanted have been looking for over a year to find something the right colour and size. Thank you very much furniture world:)
Furniture World 5 star review on 4th December 2023
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Good communication throughout, from ordering to delivery. No complaints and very happy with the products
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Prompt delivery, good price and quality. Very happy with both the nest of tables and tv unit.
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Great communication and updates. Well packaged and no issues with delivery.
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
I am absolutely delighted with my purchase. The process was seamless, I was kept informed all the way along. The items were really well packaged, excellent in fact, and the delivery guys were on time and very friendly. I would definitely recommend this company.
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Item received within 2 days of placing my order. Updates communicated via email, excellent service.
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
The service that was provided was excellent. Good communication and prompt delivery. The delivery men were very polite and friendly.
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Your company has been brilliant from start to finish, everyone I have dealt with has been extremely efficient, polite and friendly (nothing too much trouble) not to mention emails replied to promptly with answers that answer the actual questions - rare these days!. We had to wait for delivery after purchase as we were having carpets fitted and you held the furniture and then everything worked with delivery as you said it would. We are very pleased with the quality of the furniture too. I will definitely shop with you again
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
I received very good customer service from the start til the finish of the purchase. All my inquiries were answered politely and quickly, The Customer/salesperson was very helpful regarding all matters.
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Excellent service. Ordered on Sunday and delivered Thursday, a distance of over 600 miles. Delivery company also provided excellent service phoning me 20 minutes before arrival.
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Posted 1 year ago
So pleased with my hall table. Perfect, exactly what I wanted and made really well
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Tables were just as described and are excellent quality. Delivery was well informed, reliable, and on time. All considered; perfect!
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Excellent customer care and service. We had a problem with one of our purchases (damaged in transit)we spoke to Furniture World assistant and within a couple of minutes we were sorted. The very next day a new replacement was delivered and the damaged item was collected. I was more than impressed with the speed and efficiency with which our problem was resolved. I Recommend this company highly. Kind regards J.M.Marvin
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Very good service was kept updated
Furniture World 5 star review on 11th October 2023
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Service over the telephone was excellent. My only point would be when ordering online the dates offered for delivery window are 4 days. I specifically ordered when those four days allowed me to work from home to be there for delivery. I was later told by telephone that they were guide dates only. The item arrived a week later than the advertised delivery dates. I would recommend either the wording be changed with online orders to make it clear these are guide dates OR give a more accurate delivery expectation date.
Helpful Report
Posted 1 year ago
Hi thank you for taking the time to give us this review. I will pass your comments onto the relevant team and we hope to hear from you again soon. Kind Regards, Ethan
Posted 1 year ago
Brilliant service ordered, dispatched next day and delivered 2 days later
Furniture World 5 star review on 26th September 2023 Furniture World 5 star review on 26th September 2023
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
All ok,happy with product.Delivery fast and on time.
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Arrived promptly and very well packaged.Parcel Force delivered in time frame that was text to us.
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Very prompt delivery. Lovely delivery man, very helpful. Tv stand is beautiful. Very good quality and very well packed
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Furniture World is rated 4.7 based on 619 reviews