Furniture World Reviews

Name: Furniture World
Address: Furniture World Ltd, Unit 1, Cardrew Ind Est, Redruth, Cornwall
Rating: 4.65

4.7 Rating 918 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 918 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

sales@furnitureworld.co.uk

Location:

Furniture World Ltd, Unit 1,
Cardrew Ind Est,
Redruth
Cornwall
TR15 1SS

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Furniture World 5 star review on 30th June 2026

Mrs Sandra S

Furniture World 5 star review on 29th May 2026

Mr Frank H

Furniture World 5 star review on 3rd April 2026

Mrs Jayne Y

394

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was really quick and kept updated all the time. The delivery team were very helpful and friendly.”

Helpful Report

Posted 11 months ago

Thank you for your amazing review, Mr! We’re so glad to hear that your delivery experience was quick and that our team made it enjoyable for you. We truly appreciate your kind words about our delivery team, and your feedback inspires us to keep providing the best service possible. Warm regards, Team Furniture World

Posted 10 months ago

“Really pleased with this Company as they kept me informed all the way to delivery. Excellent service. ! would highly recommend them.”

Helpful Report

Posted 11 months ago

Thank you very much for your kind words, Mr! We are thrilled to hear that you appreciated our efforts to keep you informed throughout the delivery process. Excellent service is what we strive for, and your recommendation really means a lot to us! Warm regards, Team Furniture World

Posted 10 months ago

“Very good service the furniture arrived when they said it would.”

Helpful Report

Posted 11 months ago

Thank you for your fantastic review, Mr! We're delighted to hear that your furniture arrived as promised. Providing you with excellent service is our priority, and your feedback inspires us to keep up the great work. Warm regards, Team Furniture World

Posted 10 months ago

“Excellent customer service from Candice from the St. Austell Store. Very warm, welcoming and great sales pitch.”

Helpful Report

Posted 11 months ago

Thank you for your kind words, Tim! We're thrilled to hear that Candice provided you with excellent customer service during your visit to our St. Austell Store. It's always wonderful to know that our team is making a positive impression. We appreciate your support and look forward to welcoming you back soon! Warm regards, Team Furniture World

Posted 10 months ago

“Delivery perfect and actually spoke to a person to change the day to suit me at no extra cost. Also spoke to a lovely lady to check delivery date accuracy. 5⭐️ service”

Furniture World 5 star review on 6th September 2025

Helpful Report

Posted 11 months ago

Thank you for your wonderful review, Miss! We’re delighted to hear that our team was able to accommodate your delivery preferences and that you found our communication helpful. We strive to make the process as smooth as possible and your feedback truly encourages us to keep up the great work. Warm regards, Team Furniture World

Posted 11 months ago

“I purchased the Chester Oak Painted White - Nest of Tables. I have to say that the service from start to finish was amazing! The tables arrived within 24 hours, delivered (300 miles away!), by a really helpful and pleasant driver. Everything was immaculate upon delivery, and the tables were of a great quality. Unfortunatly the wood was too light a shade to match the rest of the furniture I had in my living room, not Furniture Worlds fault. I spoke to Jade who was absolutly fabulous on the phone, (you can tell when a person enjoys their job as you could feel the warmth of her smile). Jade kindly arranged for the tables to be collected the following day. I wish I had known of this compnay before I ordered all my other furniture, as they were just so reliable and efficient. My refund was processed by Jade dead quickly. Also the fact that you could speak to a human on the telephone to sort a query out in this day and age is just superb. I can't recommend this company highly enough. Apologies it has taken me a few months to write this review.”

Helpful Report

Posted 11 months ago

Thank you so much for your amazing review, Ms! We’re thrilled to hear that you had such a positive experience from start to finish. Our team, especially Jade, works hard to ensure our customers feel supported and valued, and we’re glad that shone through. We're sorry to hear the tables didn't match your living room decor, but we appreciate your understanding. Your kind words about our service mean a lot, and we look forward to helping you in the future! Warm regards, Team Furniture World

Posted 11 months ago

“The on-line sales team are fantastic as are their colleagues in store. Their customer service is second to none!”

Helpful Report

Posted 11 months ago

“Quality coffee table at a great price a very happy Bunny and good service”

Helpful Report

Posted 11 months ago

Thank you for your wonderful review, Mr! We're delighted to hear that you’re a very happy Bunny with your quality coffee table and great service. Your satisfaction means the world to us! Best wishes, Team Furniture World

Posted 11 months ago

“Excellent service , clear website, range of ways to pay and prompt delivery”

Helpful Report

Posted 11 months ago

Thank you for your fantastic review, Mrs! We're so pleased to hear that you found our service excellent and our website clear. It’s great to know you appreciated the range of payment options and prompt delivery. Your satisfaction truly makes our day! Best wishes, Team Furniture World

Posted 11 months ago

“Excellent service .staff were friendly and helpful .Kelan was great , very helpful a pleasure to shop there”

Helpful Report

Posted 11 months ago

Thank you for your glowing review, Julie! We're thrilled to hear that you had such a positive experience with our friendly and helpful staff, especially Kelan. It’s wonderful to know that shopping with us was a pleasure for you! Warmest regards, Team Furniture World

Posted 11 months ago

“100% excellant service, used 4 times before, fast delivery. thank you all.”

Helpful Report

Posted 11 months ago

Thank you so much for your fantastic review, Jayne! We're thrilled to hear that you’ve had excellent service with us multiple times and appreciate your kind words about our fast delivery. We’re grateful for your continued support! Warmest regards, Team Furniture World

Posted 11 months ago

“Received our Orla Kiley footstool and delighted with craftsmanship. Good communication on delivery and original order process.”

Helpful Report

Posted 1 year ago

Thank you for your lovely review! We're absolutely delighted to hear that you're pleased with the craftsmanship of your Orla Kiley footstool and that our communication met your expectations. Your satisfaction is our top priority! Warmest regards, Team Furniture World

Posted 11 months ago

“Exactly what we wanted. Good, solid piece of furniture.”

Helpful Report

Posted 1 year ago

Thank you for your wonderful review, Mella! We’re so pleased to hear that you found exactly what you were looking for in our solid piece of furniture. Your satisfaction means everything to us! Best wishes, Team Furniture World

Posted 1 year ago

“Very straightforword process. Delivered on time and in good manner.”

Helpful Report

Posted 1 year ago

Thank you for your kind review, Mr. Furniture World! We're glad to hear that you found our process straightforward and that your delivery was timely and well-managed. Your satisfaction is our priority, and we appreciate your feedback. Best wishes, Team Furniture World

Posted 1 year ago

“Brilliant service from Furniture World. I was kept updated with dispatch and delivery information. My furniture was delivered on time.”

Helpful Report

Posted 1 year ago

Thank you for your fantastic review, Mrs. Furniture World! We’re delighted to hear that you enjoyed our service and appreciated the timely updates on your delivery. Keeping our customers informed is important to us, and we’re glad you had a great experience. Warmest regards, Team Furniture World

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Thank you for your excellent review, Mrs. Furniture World! We're thrilled to hear that you experienced fantastic service. Your kind words motivate us to keep delivering the best for our customers. Warm regards, Team Furniture World

Posted 1 year ago

“Easy to order and delivered within expected time frame. Excellent quality product - good value for money.”

Helpful Report

Posted 1 year ago

Thank you for your wonderful review, Mr. Furniture World! We're pleased to know that you found the ordering process easy and appreciated the quality of our product. Providing great value for money is something we strive for, and your feedback means a lot to us. Best wishes, Team Furniture World

Posted 1 year ago

“Excellent service from start to finish”

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Posted 1 year ago

Thank you for your fantastic review, Mrs. Furniture World! We're delighted to hear that you received excellent service from start to finish. Your feedback is invaluable to us, and we're committed to maintaining high standards for our customers. Warm regards, Team Furniture World

Posted 1 year ago

“Good price - arrived with slight damage but recieved a fair offer.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Mr. Furniture World! We're happy to hear that you found our offer fair despite the slight damage. Your satisfaction is important to us, and we appreciate your understanding. Warm regards, Team Furniture World

Posted 1 year ago

“Excellent service & quality from this company”

Helpful Report

Posted 1 year ago

Thank you for your wonderful review, Karen! We're thrilled to hear that you had an excellent experience with our service and quality. Your satisfaction means the world to us, and we appreciate you taking the time to share your thoughts. Warm regards, Team Furniture World

Posted 1 year ago

Furniture World is rated 4.7 based on 918 reviews