Furniture World Reviews

Name: Furniture World
Rating: 4.66

4.7 Rating 619 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 619 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

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Furniture World 5 star review on 14th April 2025

364

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Furniture World kept in touch every step of the way with texts and phone calls. Drivers were polite and the chest of drawers was handled with care.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Great service”

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Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Excellent service from Paul J in the Barnstaple sore. Very helpful and knowledgable”

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Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Very pleased with the Celtic Mullion mattress which was delivered on time at a great price! Online customer service was helpful with regard to confirming deliver from supplier etc.”

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Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Best value for money, item arrived earlier than expected & I was kept in contact. Unfortunately the courier that was used was poor.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Your comments regarding the courier will be forwarded onto our customer service team. Kind Regards, Ethan.

Posted 1 year ago

“Excellent service especially as I live in the Channel Islands. The Furniture World Team made it really easy for me to buy from such a distance. I will be pleased to use them again.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Kept me well informed of the progress of my order and accurate instructions. Couldn't ask for anything more”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Very quick to respond to my emails and was very helpful. Thank you for your fantastic service. Would definitely use you again.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Great product Took a while to come, but worth the wait fits and looks great in the kitchen dining area”

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Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Ordered matress, the people at furniture world couldnt of been more helpful,pleasure doing buisness with them.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“I was kept fully informed of my order updates. I found the online ordering process easy.”

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Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Very happy with the look and quality of the table and chairs. Everything arrived very well packaged and was straightforward to assemble.”

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Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“We are very pleased with the TV stand we ordered. Good quality. We were updated with delivery details.”

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Posted 2 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 2 years ago

“The products turned out to be not what we wanted. That aside, contact with the team was very professional at all times and the returns dealt with efficiently.”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 2 years ago

“furniture world website was easy to use and i wan kept informed of the progress of my order. excellent service.”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 2 years ago

“Great service, regular updates on delivery and delivered ahead of original estimated delivery date.”

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Posted 2 years ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 2 years ago

“Great sideboard and careful delivery. Highly recommended”

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Posted 2 years ago

Hi, Thank you for taking the time to give us this product review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 2 years ago

“Very good experience using Furniture World on two occasions. Responsive, kept me updated, held my order until I could take delivery then delivered in 48 hours. Highly recommend this company.”

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Posted 2 years ago

Hi, Thank you for taking the time to give us this product review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 2 years ago

“Chose the Bed 6 weeks ago but couldn't accept delivery until yesterday. Delivery was seamless and the two delivery people were first class. Many thanks”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to give us this product review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 2 years ago

“Very helpful staff, combined several orders together to help save on shipping. And found our items on this site were a much better price! Win win Thanks 👍”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to give us this product review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 2 years ago

Furniture World is rated 4.7 based on 619 reviews