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Furniture World Reviews

4.7 Rating 620 Reviews
92 %
of reviewers recommend Furniture World
4.7
Based on 620 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Furniture World Reviews

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

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Very helpful staff, combined several orders together to help save on shipping. And found our items on this site were a much better price! Win win Thanks 👍
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this product review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 2 years ago
I was kept informed of my delivery dates and any changes. I had a couple of queries which were answered very quickly
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this product review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 2 years ago
Excellent service and communication
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this product review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 2 years ago
We ordered 2 Smoked Painted Blue Oak Large Coffee Tables which were delivered within a reasonable time. They phoned to arrange delivery date and delivery went well. We often have problems with deliveries as we have a limited access drive, but they took this onboard and used an appropriate vehicle to make the delivery. When we unpacked the 2 tables one of them had damage to 2 of its drawers. We phoned immediately and they handled the call well. They arranged with their supplier to send us a replacement which we've now received as promised. So in summary service has been excellent.
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this product review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 2 years ago
We are really pleased with our 4 purchases. Modern, yet have a traditional look. Excellent for all decors! I would certainly recommend Furniture World and am looking forward to my future purchases!
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 2 years ago
Beautiful products. Delivered professionally and excellent customer services. Will definitely shop with you again
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 2 years ago
Great, quick and efficient. Great communication as well.
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 2 years ago
Great communication and very efficient service. Item was well packaged.
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 2 years ago
Good communication and prompt delivery. Answered my query promptly
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 2 years ago
Lovely bedside table this has used up dead space and makes the room look nice better
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 2 years ago
Brilliant efficient service with regular updates about a product that needed to be made to order and not in stock. The furniture arrived 2 months before the predicted delivery date.
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 2 years ago
Delighted with the whole experience. Prompt response from customer service when I had a query. Everything went according to plan. Would highly recommend buying on line from this company.
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 2 years ago
Great company to deal with. Very good with communications and keeping updated with our order. I would be very happy to recommend them.
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 2 years ago
The sofa that we've ordered looks good quality, just when getting delivered sofas we're not handled the best in a van. Look like 9ne of them fell down from a different place
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 2 years ago
Great customer service from Charlotte after an initial mix up with delivery (curriers fault). Charlotte communicated well and dispatched a replacement item immediately.
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 2 years ago
Saw the orla keily sofas at another retailer but found I saved about £500 by going thru Furniture world. Ordered swatches, placed order on line. Verification and communication was fantastic all way thru. Sofas arrived today and even more pleased with them. Stunning colour ( blue velvet), really comfy. Could not praise enough the whole process.
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 2 years ago
Good comms - kept updated re. Delivery date etc.
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 2 years ago
Excellent service from Furniture World. Coffee table was delivered to Scotland. Kept informed of delivery schedule. Arrived on time. Really please with table which is good quality and customer service. Thankyou.
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 2 years ago
Competitive pricing, good communication, great delivery service
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 2 years ago
Great customer service and gorgeous sofa! Thank you very much
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan
Posted 2 years ago
Furniture World is rated 4.7 based on 620 reviews