Furniture World Reviews

Name: Furniture World
Address: Furniture World Ltd, Unit 1, Cardrew Ind Est, Redruth, Cornwall
Rating: 4.65

4.7 Rating 820 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 820 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

sales@furnitureworld.co.uk

Location:

Furniture World Ltd, Unit 1,
Cardrew Ind Est,
Redruth
Cornwall
TR15 1SS

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Furniture World 5 star review on 16th February 2026

381

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service and the sofas I ordered arrived in a timely manner.”

Furniture World 5 star review on 11th February 2022

Helpful Report

Posted 4 years ago

Hi, thank you for taking the time to give us this review and attaching this image! We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“We needed a new sideboard and had been to furniture stores to check what was available. We then checked online and discovered we could purchase the same sideboard from Furniture World and save over £200. Brilliant. The sideboard was delivered from stock within two weeks by two very helpful and friendly men. Fantastic service all round.”

Helpful Report

Posted 24 minutes ago

“Great quality and VFM. Prompt delivery. Overall very satisfied with the service.”

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Posted 21 hours ago

“A beautiful sideboard at a very reasonable price. Great delivery service. All good.”

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Posted 2 days ago

“Visited Furniture World in September last year, staff were very helpful and friendly, showed us several sofas in different finishes.”

Helpful Report

Posted 3 days ago

“After receiving poor delivery service the related issues were dealt with by Zia Immediately, thank you.”

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Posted 3 days ago

“Excellent service start to finish much cheaper than local retailers”

Helpful Report

Posted 4 days ago

“Both purchase and return processes were super easy and great communication throughout!”

Helpful Report

Posted 4 days ago

“Very good service overall”

Helpful Report

Posted 6 days ago

Thank you for your review. We’re glad to hear you’re satisfied with our service. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 days ago

“Excellent customer service from start to finish would def purchase from you again & very competitive pricing thankyou furniture world 🌟🙂”

Helpful Report

Posted 6 days ago

Thank you for your review. We’re thrilled to hear you had excellent service from start to finish and that you found our pricing competitive. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 days ago

“Excellent service throughout. Easy to contact and speak with a human being which is a rarety today. A company where the customer satisfaction is important. The delivery service is excellent and the communication during delivery times is second to none. Would definitely purchase from them again.”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re thrilled you had excellent service and that our delivery and communication stood out. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 days ago

“The service was perfect, no issues and the furniture arrived ahead of the predicted delivery date. The packaging was first rate, very secure.”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re thrilled to hear the service was perfect, delivery arrived ahead of schedule, and the packaging was secure. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 days ago

“Excellent price, excellent service and delivery Would definitely use again and recommend”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad you’re happy with the price, service and delivery, and we appreciate your recommendation. We look forward to serving you again. Kind regards, Team Furniture World

Posted 5 days ago

“Absolutely amazing customer service, had a slight issue which was sorted without any problems at all, I’d highly recommend Furniture World”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad to hear you had a great experience and that any issue was resolved smoothly. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 days ago

“Excellent service, great choice and fantastic prices”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re delighted you enjoyed the service, choice, and prices. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 days ago

“Hi very pleased with the service provided the items arrived on time benches well made they look great slide unde my table thank-you”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad to hear you’re pleased with the service and that the items arrived on time and look great. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 days ago

“Excellent service by Furniture World, very happy.”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad to hear you’re happy with our service. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 days ago

“Very prompt reply with initial enquiry. No problems at all with ordering, furniture looks lovely. Rang to ask about delivery and very pleasant helpful member of staff.”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad to hear you were happy with the prompt reply, easy ordering, and lovely furniture, and that our delivery team were pleasant and helpful. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 days ago

“Great quality and value for money and friendly helpful delivery drivers.”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad to hear you enjoyed the great quality and value, and that our delivery drivers were friendly and helpful. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 days ago

“Very pleased with small sideboard . Service was quick and polite. Delivery excellent”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad to hear you’re very pleased with the sideboard and that delivery was excellent. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 days ago

“Excellent product”

Helpful Report

Posted 1 week ago

Thank you for your kind words. We’re glad you’re happy with the product. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 days ago

Furniture World is rated 4.7 based on 820 reviews