Furniture World Reviews

Name: Furniture World
Address: Furniture World Ltd, Unit 1, Cardrew Ind Est, Redruth, Cornwall
Rating: 4.66

4.7 Rating 832 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 832 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

sales@furnitureworld.co.uk

Location:

Furniture World Ltd, Unit 1,
Cardrew Ind Est,
Redruth
Cornwall
TR15 1SS

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Furniture World 5 star review on 24th February 2026

382

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service and the sofas I ordered arrived in a timely manner.”

Furniture World 5 star review on 11th February 2022

Helpful Report

Posted 4 years ago

Hi, thank you for taking the time to give us this review and attaching this image! We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“Service generally good. Lead time was longer than expected hence 4 stars rather than 5.”

Helpful Report

Posted 3 hours ago

“Very good service,good quality, stylish, piece of furniture, highly delighted, will shop again .”

Helpful Report

Posted 6 hours ago

“Very good service...no problem at all ordering.”

Helpful Report

Posted 3 days ago

Thank you for your review. We’re glad to hear you had no problems with ordering and are satisfied with our service. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 days ago

“Informed of delivery date in advance and later given a time slot”

Helpful Report

Posted 3 days ago

Thank you for your review. We’re glad to hear you were kept informed of your delivery date in advance and received a clear time slot. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 days ago

“Excellent service and delivery. Regular contact from FW and amazing sevice from their delivery company. Very happy with my new mattress. Thank you.”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re delighted to hear you had excellent service and delivery and that you’re very happy with your new mattress. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 days ago

“Nice unit that fits perfectly in my 30cm gap. Already built which is another plus. Recommended”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad the unit fits perfectly in your gap and that being pre-built was a plus. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 days ago

“NOT HAPPY SHOULD HAVE COME WITH 2 BOOKCASES. DELIVERY OF COFFEE TABLE EXCELLENT BUT I ASKED F0R THE COFFE TABLE TO BE DELIVERED WITH THE BOOKCASES DUE ON 10TH FEB BUT YOU PAIRED THE BOOKCASES WITH THE DELIVERY OF THE TABLE AT A LATER DATE I AM NOW STILL WAITING FOR THE BOOKCASES THE LACK OF WHICH IS DELAYING REFURBISH”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re sorry to hear that the bookcases weren’t delivered with the coffee table as requested and that this is delaying your refurbishment. We’ll look into this with our delivery team and arrange for the bookcases to be delivered as soon as possible. Please share your order number and a preferred delivery date so we can prioritise this. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 days ago

“Excellent I was kept well informed about my purchase and my delivery the unit was a very good price and excellent quality two very polite young men delivered it I would definitely recommend furniture world”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad to hear you were kept well informed about your purchase and delivery, and that you’re happy with the price and quality. We’ll pass your kind words to the delivery team. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 days ago

“Lovely wardrobe, easy to put together,arrived early than estimated”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad to hear you’re pleased with the wardrobe, found it easy to assemble, and that it arrived earlier than estimated. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 days ago

“Ordered a large sideboard online from Furniture World. Communication during the purchase and upto delivery was excellent. The furniture itself was well packaged and protected. Delivery was excellent too. Extremely pleased with my purchase”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad to hear the communication during purchase and delivery was excellent and that the furniture was well packaged and protected. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 days ago

“We saw the same/ very similar product from another supplier. We then found furniture world online and noticed the price with them was much cheaper so we ordered the product with them. Very easy to order and delivery was free. Arrived within a week. The item was securely packaged and easy to assemble. We are very pleased we are very pleased with the product”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad to hear you found the price with us cheaper, delivery was free, and that the item arrived securely and was easy to assemble. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 days ago

“Excellent company to deal with, prompt messaging and clear updates throughout process.”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re pleased to hear you had a positive experience with prompt messaging and clear updates throughout the process. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 days ago

“We needed a new sideboard and had been to furniture stores to check what was available. We then checked online and discovered we could purchase the same sideboard from Furniture World and save over £200. Brilliant. The sideboard was delivered from stock within two weeks by two very helpful and friendly men. Fantastic service all round.”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re delighted to hear you found the sideboard online and saved over £200, and that delivery was quick and by friendly, helpful staff. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 days ago

“Great quality and VFM. Prompt delivery. Overall very satisfied with the service.”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad to hear you’re impressed with the quality and value for money, and that delivery was prompt. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 days ago

“A beautiful sideboard at a very reasonable price. Great delivery service. All good.”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad you’re happy with the sideboard, its price, and the delivery service. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 days ago

“Visited Furniture World in September last year, staff were very helpful and friendly, showed us several sofas in different finishes.”

Helpful Report

Posted 1 week ago

Thank you for your review. We’re glad to hear our staff were helpful and friendly and that you were shown several sofas in different finishes. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 days ago

“After receiving poor delivery service the related issues were dealt with by Zia Immediately, thank you.”

Helpful Report

Posted 2 weeks ago

“Excellent service start to finish much cheaper than local retailers”

Helpful Report

Posted 2 weeks ago

“Both purchase and return processes were super easy and great communication throughout!”

Helpful Report

Posted 2 weeks ago

“Very good service overall”

Helpful Report

Posted 2 weeks ago

Thank you for your review. We’re glad to hear you’re satisfied with our service. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 weeks ago

Furniture World is rated 4.7 based on 832 reviews