Furniture World Reviews

Name: Furniture World
Address: Furniture World Ltd, Unit 1, Cardrew Ind Est, Redruth, Cornwall
Rating: 4.65

4.7 Rating 929 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 929 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

sales@furnitureworld.co.uk

Location:

Furniture World Ltd, Unit 1,
Cardrew Ind Est,
Redruth
Cornwall
TR15 1SS

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Furniture World 5 star review on 28th August 2026

Jackie S

Furniture World 5 star review on 30th June 2026

Mrs Sandra S

Furniture World 5 star review on 29th May 2026

Mr Frank H

397

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service and the sofas I ordered arrived in a timely manner.”

Furniture World 5 star review on 11th February 2022

Helpful Report

Posted 4 years ago

Hi, thank you for taking the time to give us this review and attaching this image! We are delighted that you are happy with your new furniture and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 years ago

“Well made and looks beautiful and it was really well packaged for delivery”

Helpful Report

Posted 3 days ago

Really pleased to hear you’re happy with the quality and how it looks. Great to know it arrived well packaged and protected too. Thanks for the review! The Furniture World Team

Posted 1 day ago

“Very happy with the armchair and the service provided was fantastic. Very good communication and setting of expectations around delivery etc given it was shipped from USA. Keep up the good work!”

Helpful Report

Posted 4 days ago

Really pleased to hear you’re happy with your new armchair and the service you received. It’s great to know the communication around the longer delivery time kept you well informed along the way. Thanks for the kind words! The Furniture World Team

Posted 3 days ago

“The staff were very helpful. We had some delivery issues with the third party company and also once Delivered the product wasn’t perfect. Both issues were dealt with swiftly and efficiently.”

Helpful Report

Posted 5 days ago

Thanks for the feedback. Sorry there were a couple of issues along the way, but we’re pleased our team were able to get everything sorted quickly for you. We appreciate your patience and hope you’re now enjoying your new furniture. The Furniture World Team

Posted 5 days ago

“Prompt delivary and quicker than expected. The unit is of good quality and perfect for what we want. Would highly recommend Furniture World.”

Helpful Report

Posted 5 days ago

Thank you for the kind words! We’re glad the delivery was prompt and that the unit meets your needs. We appreciate your recommendation. The Furniture World Team

Posted 5 days ago

“Lovely product would be from these again”

Helpful Report

Posted 5 days ago

So pleased you’re happy with your new furniture! We’d love to have you shop with us again. Thanks for the review. The Furniture World Team

Posted 5 days ago

“excellent service”

Helpful Report

Posted 1 week ago

Thank you! The positive review is much appreciated. The Furniture World Team

Posted 1 week ago

“We have been extremely impressed by all aspects of dealing with Furniture World. Excellent communication and the products have exceeded our expectations. When buying online you are taking a risk regarding quality but all of the pieces purchased are lovely. Solid and heavyweight with the perfect limed oak finish. Can’t recommend them more highly.”

Helpful Report

Posted 1 week ago

Thanks so much, Jackie! Your new TV storage combination unit looks lovely all set up. We’re really pleased the furniture exceeded your expectations and that you’re happy with the quality and finish. Thanks for sharing the photo and for the recommendation! The Furniture World Team

Posted 1 week ago

“Good service quick delivery”

Helpful Report

Posted 1 week ago

Thanks for the feedback! Pleased everything went smoothly and your delivery was nice and quick. The Furniture World Team

Posted 1 week ago

“Easy to order, prompt delivery”

Helpful Report

Posted 1 week ago

Thanks for the review! Great to hear ordering was easy and your delivery arrived promptly. The Furniture World Team

Posted 1 week ago

“Fast delivery - arrived quicker than expected which was a nice surprise! Easy to order from website.”

Helpful Report

Posted 2 weeks ago

Thank you for your lovely review! We’re so pleased everything went smoothly and that you had such a positive experience with us. We really appreciate your support. The Furniture World Team

Posted 1 week ago

“Kept me aware of timing for the delivery. Delivered to the appropriate room. Item extremely well packaged & protected.”

Helpful Report

Posted 2 weeks ago

Great to hear everything went smoothly with your delivery and arrived well protected. Thanks for taking the time to leave us a review! The Furniture World Team

Posted 1 week ago

“Excellent communication.”

Helpful Report

Posted 2 weeks ago

Thank you!

Posted 1 week ago

“Excellent communication from purchase to delivery.”

Helpful Report

Posted 2 weeks ago

Thanks for the great feedback! Really pleased to hear you were kept well informed from purchase right through to delivery. The Furniture World Team

Posted 2 weeks ago

“After initial hiccup, I have to say the customer service team were fantastic rectifying the issue.”

Helpful Report

Posted 4 weeks ago

Thanks for the review! Sorry there was a hiccup to begin with, but great to hear our customer service team got everything sorted for you. The Furniture World Team

Posted 2 weeks ago

“Website was easy to navigate, with plenty of information about their products. Delivery was faster than I expected and I was kept informed at all times. Overall a positive very experience - these guys seem to care about customer service.”

Helpful Report

Posted 4 weeks ago

Really pleased to hear you had such a positive experience with us! Great to know you found the website easy to use and were kept updated throughout your delivery. Thanks for the lovely feedback! The Furniture World Team

Posted 2 weeks ago

“We ordered goods on line and received a courtsey call to confirm our order as 1 item did not match other items in our order.Was very impressed with this level of attention”

Helpful Report

Posted 1 month ago

Thanks for the lovely review Derek! Great to hear you appreciated the courtesy call and the extra attention from our team. We always want to make sure everything is right before your order goes ahead! The Furniture World Team

Posted 2 weeks ago

“Simple to order online. Great sale price. On delivery item well packaged with no assembly required.”

Helpful Report

Posted 1 month ago

“They were the cheapest on the internet for such chairs. Its just a shame they take so long to arrive from Vietnam. The delivery company were very good.”

Helpful Report

Posted 1 month ago

Thank you David for your review. Glad you were happy with the price and the delivery service. We appreciate your patience with the lead time and hope you’re enjoying your new chairs! The Furniture World Team

Posted 2 weeks ago

“First class delivered on time delivery guys were very helpful- once asked”

Helpful Report

Posted 1 month ago

“Beautiful well made furniture. Quickly delivered. Very pleased. Customer services answered a few questions we had as we bought furniture unseen.”

Helpful Report

Posted 1 month ago

Furniture World is rated 4.7 based on 929 reviews