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Furniture World Reviews

4.7 Rating 647 Reviews

92 %

of reviewers recommend Furniture World

Company Reviews

Product Reviews

4.7

Based on 647 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

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Furniture World 5 star review on 27th May 2025

Furniture World 5 star review on 27th May 2025

Furniture World 5 star review on 27th May 2025

Furniture World 5 star review on 27th May 2025

Furniture World 5 star review on 23rd May 2025

Furniture World 5 star review on 17th May 2025

Furniture World 5 star review on 17th May 2025

371

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All aspects of the order were first class. From placing the order, the confirmation, the due delivery and the delivery and contact from the local company that actually delivered the bed.”

Helpful Report

Posted 10 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 10 months ago

“Easy to order and quick delivery”

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 11 months ago

“Although delivery was stated as 6 weeks this arrived within 3 weeks so very happy. The item is just as pictured and arrived very well packaged. Thank you 😃”

Furniture World 5 star review on 27th June 2024

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 11 months ago

“Recently purchased new furniture here, kept well informed re delivery, didn’t take ages either. Slight issue with one product but excellent customer service resolved it in 5 minutes. Really pleased with everything.”

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Posted 11 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 11 months ago

“Order dealt with promptly.”

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 11 months ago

“Prompt delivery”

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 11 months ago

“I found no problems with this company”

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Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Great service and delivery. Love our purchase. Great quality. Thanks”

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Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Delivery was quick, and driver called me 1 hour before delivery so I didn't have to wait in all afternoon.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Service, as good as you would expect. Thanks”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Good communication via e mail as to status of order”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“When I placed the order I was advised 9 weeks delivery as the item was hand made, I was delighted when it arrived sooner at just over 5 weeks”

Furniture World 5 star review on 17th May 2024

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Delivery was on time and very well packaged”

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Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Very smooth ordering, furniture actually arrived earlier than suggested initially, I was kept aware of delivery status, totally fine!”

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Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Recommended”

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Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Excellent service from Furniture World! Regularly keep you updated on deliveries as well as helping with your delivery dates. I'm very pleased with them.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Fabulous product. Excellent service”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Great service. Was kept up to date regularly regarding delivery. Actually arrived earlier in the day but this was not a problem for us.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“The item was a good price. It was delivered in expected timescale. Furniture word kept me informed of the delivery. Their delivery agent phone me to confirm where to leave the item as I was not at home. Excellent service.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Really good service all round. I wasn’t in when delivery was attempted first time. It was delivered promptly the next day. I am highly recommend this company.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

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Furniture World is rated 4.7 based on 647 reviews