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Furniture World Reviews

4.7 Rating 619 Reviews
92 %
of reviewers recommend Furniture World
Company Reviews Product Reviews
1,523
 Metrics Info
4.7
Based on 619 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Furniture World Reviews

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Miss Lynn A
Verified Buyer
“Absolutely thrilled with it - it’s very solid and just what I needed to tidy up my office and get things of the floor and a great price too”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mrs ROSALINDE D
Verified Buyer
“Received in perfect time, packaged very well, assembled with ease, great communication. Looks great.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mrs Emma B
Verified Buyer
“Website very informative and works well. Site easy to use. Communication was very good. Delivery great and arrived quicker than expected. Would recommend. Thank you.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Anonymous
Verified Buyer
“excellent prompt proffessional service throught the purchase and up to and including delivery”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mrs Lesley B
Verified Buyer
“Nice sturdy sideboard. Well made and looks lovely”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mrs Mary B
Verified Buyer
“Lovely table very quick service”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Ian B
Verified Buyer
“Easy to use website, excellent communications.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
MR James J
Verified Buyer
“We needed a smaller table and chairs for our kitchen and Furniture World had exactly what we wanted. We were originally given a 3 month lead time for delivery but that was brought forward by 6 weeks, a brilliant bonus.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Jacolyn M
Verified Buyer
“Absolutely beautiful sideboard and lamp table, competitively prices compared to other shops. Delivery was quick and on time. Highly recommend.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mr Larry K
Verified Buyer
“Would recommend”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Anonymous
Verified Buyer
“Brilliant service, competitive prices and fast shipping. Would use again”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Anonymous
Unverified Reviewer
“Excellent and friendly salesman Kevin. He was very informative and took time with me. I didn't feel pressured and made my own choice and he made me feel confident and everything will be taken care off.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Helen S
Verified Buyer
“Our lovely sofa arrived earlier than we originally expected which was great. Everything went smoothly from the ordering to the delivery. We are very happy with the service we received.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mrs Julie T
Verified Buyer
“Absolutely delighted ordered one day delivered the next , exceptionally good contact re delivery time important when you're working. A lovely piece of furniture and very well packaged .10 out 10”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mr Mark S
Verified Buyer
“I ordered the coffee table on line and was delighted that it would be delivered within 3 days. (I had originally gone to a highstreet competitor and was disappointed with the 13 week lead time). I wanted it for Christmas.”
Furniture World 5 star review on 19th January 2024
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent service from Furniture World, kept me updated throughout”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Anonymous
Verified Buyer
“The item I wanted was actually in stock and supplied at a fantastic price. It arrived to me the next working day superbly packed, and I was kept well informed of the process via email. Thank you :)”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mrs Fatiha K
Verified Buyer
“Great customer service, and delivery on time!”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Mrs Ruth D
Verified Buyer
“First time buying furniture from Furniture World, they were excellent. I was kept informed about stock level and delivery. Delivery was excellent. The item unfortunately had to be returned as it didn’t match the other items in the room. I discussed the return the very next day with FW and 2 days later it was collected and my return was issued very quickly. Excellent customer service.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent service and communication. Very polite, helpful delivery team.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.
Posted 1 year ago
Furniture World is rated 4.7 based on 619 reviews
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