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Furniture World Reviews

4.7 Rating 500 Reviews

92 %

of reviewers recommend Furniture World

Company Reviews

Product Reviews

4.7

Based on 500 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Furniture World:

Furniture World is a furniture store selling a wide variety, ranging from sofas, beds, living & dining furniture and accessories.

Furniture World was established in 1984 with a small bricks and mortar store in Redruth, Cornwall. Today, Furniture World has 6 stores across Cornwall and Devon, and a reputable online presence.

We sell across many channels that include Amazon and E-bay where our online business has had significant success which is based on quality customer service and fast delivery of stock from our warehouse based in Cornwall.
We have grown from marketplaces to now running a dedicated website that still keeps a 5* customer service at the core of our business.

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

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Furniture World 5 star review on 19th January 2024

Furniture World 5 star review on 4th December 2023

Furniture World 5 star review on 4th December 2023

Furniture World 5 star review on 19th October 2023

Furniture World 5 star review on 11th October 2023

Furniture World 5 star review on 26th September 2023

Furniture World 5 star review on 26th September 2023

346

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and friendly salesman Kevin. He was very informative and took time with me. I didn't feel pressured and made my own choice and he made me feel confident and everything will be taken care off.”

Posted 2 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 2 months ago

“Our lovely sofa arrived earlier than we originally expected which was great. Everything went smoothly from the ordering to the delivery. We are very happy with the service we received.”

Posted 3 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 2 months ago

“Absolutely delighted ordered one day delivered the next , exceptionally good contact re delivery time important when you're working. A lovely piece of furniture and very well packaged .10 out 10”

Posted 3 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 2 months ago

“I ordered the coffee table on line and was delighted that it would be delivered within 3 days. (I had originally gone to a highstreet competitor and was disappointed with the 13 week lead time). I wanted it for Christmas.”

Furniture World 5 star review on 19th January 2024

Posted 3 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 3 months ago

“Excellent service from Furniture World, kept me updated throughout”

Posted 3 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 3 months ago

“The item I wanted was actually in stock and supplied at a fantastic price. It arrived to me the next working day superbly packed, and I was kept well informed of the process via email. Thank you :)”

Posted 3 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 3 months ago

“Great customer service, and delivery on time!”

Posted 4 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 months ago

“First time buying furniture from Furniture World, they were excellent. I was kept informed about stock level and delivery. Delivery was excellent. The item unfortunately had to be returned as it didn’t match the other items in the room. I discussed the return the very next day with FW and 2 days later it was collected and my return was issued very quickly. Excellent customer service.”

Posted 4 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 months ago

“Excellent service and communication. Very polite, helpful delivery team.”

Posted 4 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 months ago

“Ordered the Ralph upholstered bed from start to finish really easy to order was updated all the time when bed would roughly arrive due to being made received it two weeks earlier than predicted, really made up! Service quality communication no faults whatsoever Thank you keep up the good work 👍🏻”

Posted 4 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 months ago

“Great service from start to finish. Ordered this on a Saturday and it was delivered by the Wednesday. And very pleased with my purchase. It's just what I wanted have been looking for over a year to find something the right colour and size. Thank you very much furniture world:)”

Furniture World 5 star review on 4th December 2023

Posted 4 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 4 months ago

“Good communication throughout, from ordering to delivery. No complaints and very happy with the products”

Posted 5 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 5 months ago

“Prompt delivery, good price and quality. Very happy with both the nest of tables and tv unit.”

Posted 5 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 5 months ago

“Great communication and updates. Well packaged and no issues with delivery.”

Posted 5 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 5 months ago

“I am absolutely delighted with my purchase. The process was seamless, I was kept informed all the way along. The items were really well packaged, excellent in fact, and the delivery guys were on time and very friendly. I would definitely recommend this company.”

Posted 5 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 5 months ago

“Item received within 2 days of placing my order. Updates communicated via email, excellent service.”

Posted 5 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 5 months ago

“The service that was provided was excellent. Good communication and prompt delivery. The delivery men were very polite and friendly.”

Posted 5 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 5 months ago

“Your company has been brilliant from start to finish, everyone I have dealt with has been extremely efficient, polite and friendly (nothing too much trouble) not to mention emails replied to promptly with answers that answer the actual questions - rare these days!. We had to wait for delivery after purchase as we were having carpets fitted and you held the furniture and then everything worked with delivery as you said it would. We are very pleased with the quality of the furniture too. I will definitely shop with you again”

Posted 5 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 5 months ago

“I received very good customer service from the start til the finish of the purchase. All my inquiries were answered politely and quickly, The Customer/salesperson was very helpful regarding all matters.”

Posted 6 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 6 months ago

“Excellent service. Ordered on Sunday and delivered Thursday, a distance of over 600 miles. Delivery company also provided excellent service phoning me 20 minutes before arrival.”

Posted 6 months ago

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Furniture World is rated 4.7 based on 500 reviews