Furniture World Reviews

Name: Furniture World
Address: Furniture World Ltd, Unit 1, Cardrew Ind Est, Redruth, Cornwall
Rating: 4.65

4.7 Rating 833 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 833 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

sales@furnitureworld.co.uk

Location:

Furniture World Ltd, Unit 1,
Cardrew Ind Est,
Redruth
Cornwall
TR15 1SS

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Furniture World 5 star review on 24th February 2026

382

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service throughout. Easy to contact and speak with a human being which is a rarety today. A company where the customer satisfaction is important. The delivery service is excellent and the communication during delivery times is second to none. Would definitely purchase from them again.”

Helpful Report

Posted 2 weeks ago

Thank you for your review. We’re thrilled you had excellent service and that our delivery and communication stood out. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 weeks ago

“The service was perfect, no issues and the furniture arrived ahead of the predicted delivery date. The packaging was first rate, very secure.”

Helpful Report

Posted 2 weeks ago

Thank you for your review. We’re thrilled to hear the service was perfect, delivery arrived ahead of schedule, and the packaging was secure. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 weeks ago

“Excellent price, excellent service and delivery Would definitely use again and recommend”

Helpful Report

Posted 3 weeks ago

Thank you for your review. We’re glad you’re happy with the price, service and delivery, and we appreciate your recommendation. We look forward to serving you again. Kind regards, Team Furniture World

Posted 2 weeks ago

“Absolutely amazing customer service, had a slight issue which was sorted without any problems at all, I’d highly recommend Furniture World”

Helpful Report

Posted 3 weeks ago

Thank you for your review. We’re glad to hear you had a great experience and that any issue was resolved smoothly. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 weeks ago

“Excellent service, great choice and fantastic prices”

Helpful Report

Posted 3 weeks ago

Thank you for your review. We’re delighted you enjoyed the service, choice, and prices. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 weeks ago

“Hi very pleased with the service provided the items arrived on time benches well made they look great slide unde my table thank-you”

Helpful Report

Posted 3 weeks ago

Thank you for your review. We’re glad to hear you’re pleased with the service and that the items arrived on time and look great. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 weeks ago

“Excellent service by Furniture World, very happy.”

Helpful Report

Posted 3 weeks ago

Thank you for your review. We’re glad to hear you’re happy with our service. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 weeks ago

“Very prompt reply with initial enquiry. No problems at all with ordering, furniture looks lovely. Rang to ask about delivery and very pleasant helpful member of staff.”

Helpful Report

Posted 3 weeks ago

Thank you for your review. We’re glad to hear you were happy with the prompt reply, easy ordering, and lovely furniture, and that our delivery team were pleasant and helpful. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 weeks ago

“Great quality and value for money and friendly helpful delivery drivers.”

Helpful Report

Posted 3 weeks ago

Thank you for your review. We’re glad to hear you enjoyed the great quality and value, and that our delivery drivers were friendly and helpful. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 weeks ago

“Very pleased with small sideboard . Service was quick and polite. Delivery excellent”

Helpful Report

Posted 3 weeks ago

Thank you for your review. We’re glad to hear you’re very pleased with the sideboard and that delivery was excellent. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 weeks ago

“Excellent product”

Helpful Report

Posted 3 weeks ago

Thank you for your kind words. We’re glad you’re happy with the product. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 weeks ago

“Delivered with care and promptly.”

Helpful Report

Posted 3 weeks ago

Thank you for your review. We’re glad to hear your delivery was with care and prompt. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 3 weeks ago

“Great furniture. Fantastic customer service, very helpful and kept me fully informed.”

Helpful Report

Posted 3 weeks ago

Thank you for your review. We’re glad to hear you had great furniture and fantastic customer service, and that we kept you fully informed. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 3 weeks ago

“The furniture that we received was of a very good quality. There was only a small amount of diy involved. All the furniture was very well packed and protected. We are very pleased with everything.”

Helpful Report

Posted 3 weeks ago

Thank you for your review. We’re glad to hear the furniture is of very good quality, there was only a small amount of DIY, and it arrived well packed. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 3 weeks ago

“Great product, exactly what I was expecting. Even came with some optional classy metal handles too as well as the wooden ones. Very happy. Could have done with some help getting it upstairs though but I'm guessing that's not part of the service?”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re delighted to hear you’re happy with the product and that you appreciated the optional handles. We understand that moving it upstairs isn’t part of the service, but we’re here if you need any guidance or further assistance. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 3 weeks ago

“Lovely TV stand - fits the space perfectly and is of a really good, solid quality. Customer service was excellent. Delivery on time - all very smooth. Some assembley required but that was well illustrated in the instructions. I had not bought from this company before but I definitely would again”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re delighted to hear the TV stand fits well, is of solid quality, and that the delivery and support were excellent. If you need any further assistance, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 3 weeks ago

“Very pleased with purchase.excellent service from ordering to delivery.would recommend.very competitive price.👍”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re delighted you’re pleased with your purchase, and that our service from ordering to delivery met your expectations, with a competitive price. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 3 weeks ago

“Very good from start to finish,Took 1 week from ordering to delivery,Ordered 2, items different times ,No problem”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re glad to hear the process was smooth, delivery took about a week, and ordering two items at different times went without any issues. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 3 weeks ago

“Easy to order and advised re delivery. Tables arrived on due date/time, extremely well packaged”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re glad to hear the ordering was easy, delivery advice was helpful, and the tables arrived on time and well packaged. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 1 month ago

“Very, very helpful. Couldn't have been any better.”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re glad to hear we were very helpful and that you couldn’t have asked for more. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 1 month ago

Furniture World is rated 4.7 based on 833 reviews