Furniture World Reviews

Name: Furniture World
Address: Furniture World Ltd, Unit 1, Cardrew Ind Est, Redruth, Cornwall
Rating: 4.65

4.7 Rating 943 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

sales@furnitureworld.co.uk

Location:

Furniture World Ltd, Unit 1,
Cardrew Ind Est,
Redruth
Cornwall
TR15 1SS

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Furniture World 5 star review on 28th August 2026

Jackie S

Furniture World 5 star review on 30th June 2026

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Furniture World 5 star review on 29th May 2026

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397

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, prompt delivery”

Helpful Report

Posted 2 months ago

Thanks for the review! Great to hear ordering was easy and your delivery arrived promptly. The Furniture World Team

Posted 2 months ago

“Fast delivery - arrived quicker than expected which was a nice surprise! Easy to order from website.”

Helpful Report

Posted 2 months ago

Thank you for your lovely review! We’re so pleased everything went smoothly and that you had such a positive experience with us. We really appreciate your support. The Furniture World Team

Posted 2 months ago

“Kept me aware of timing for the delivery. Delivered to the appropriate room. Item extremely well packaged & protected.”

Helpful Report

Posted 2 months ago

Great to hear everything went smoothly with your delivery and arrived well protected. Thanks for taking the time to leave us a review! The Furniture World Team

Posted 2 months ago

“Excellent communication.”

Helpful Report

Posted 2 months ago

Thank you!

Posted 2 months ago

“Excellent communication from purchase to delivery.”

Helpful Report

Posted 2 months ago

Thanks for the great feedback! Really pleased to hear you were kept well informed from purchase right through to delivery. The Furniture World Team

Posted 2 months ago

“After initial hiccup, I have to say the customer service team were fantastic rectifying the issue.”

Helpful Report

Posted 2 months ago

Thanks for the review! Sorry there was a hiccup to begin with, but great to hear our customer service team got everything sorted for you. The Furniture World Team

Posted 2 months ago

“Website was easy to navigate, with plenty of information about their products. Delivery was faster than I expected and I was kept informed at all times. Overall a positive very experience - these guys seem to care about customer service.”

Helpful Report

Posted 2 months ago

Really pleased to hear you had such a positive experience with us! Great to know you found the website easy to use and were kept updated throughout your delivery. Thanks for the lovely feedback! The Furniture World Team

Posted 2 months ago

“We ordered goods on line and received a courtsey call to confirm our order as 1 item did not match other items in our order.Was very impressed with this level of attention”

Helpful Report

Posted 2 months ago

Thanks for the lovely review Derek! Great to hear you appreciated the courtesy call and the extra attention from our team. We always want to make sure everything is right before your order goes ahead! The Furniture World Team

Posted 2 months ago

“Simple to order online. Great sale price. On delivery item well packaged with no assembly required.”

Helpful Report

Posted 2 months ago

“They were the cheapest on the internet for such chairs. Its just a shame they take so long to arrive from Vietnam. The delivery company were very good.”

Helpful Report

Posted 2 months ago

Thank you David for your review. Glad you were happy with the price and the delivery service. We appreciate your patience with the lead time and hope you’re enjoying your new chairs! The Furniture World Team

Posted 2 months ago

“First class delivered on time delivery guys were very helpful- once asked”

Helpful Report

Posted 2 months ago

“Beautiful well made furniture. Quickly delivered. Very pleased. Customer services answered a few questions we had as we bought furniture unseen.”

Helpful Report

Posted 2 months ago

“Absolutely brilliant, the customer care team was so helpful and friendly, I will definitely use furniture world again, I was kept up to date all the way through, your service is a 1000 per cent, many thanks”

Helpful Report

Posted 3 months ago

What a lovely review, thank you! Great to hear our customer care team looked after you and kept you updated throughout. We look forward to welcoming you back again! The Furniture World Team

Posted 2 months ago

“easy ordering and kept informed of delivery progress, and arrived very well packaged”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re glad the ordering was easy, you were kept informed about delivery, and it arrived well packaged. If you need anything else, we’re here to help. Kind regards, Team Furniture World

Posted 3 months ago

“We saw the dining suite in a furniture store in Whitby, and almost bought it there and then. We did a bit of searching and saw it nearly £400 cheaper at Furniture World. I placed the order, and the set arrived within the quoted timescales, and was delivered to us a few days later. Absolutely seamless experience!! Thank you!”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re glad the ordering process was straightforward and that the set arrived within the quoted timescales and met your expectations. If you need anything else, we’re here to help. Kind regards, Team Furniture World

Posted 3 months ago

“We were very happy with the service from Furniture World, we were kept up to date and informed about the delivery and it all went smoothly.”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re glad you were kept up to date about the delivery and that everything went smoothly. If you need anything else, we’re here to help. Kind regards, Team Furniture World

Posted 3 months ago

“Good service. But delivery took longer than was show when ordered.”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re glad you were happy with the service, and we’re sorry the delivery took longer than expected. We’ll look into the delivery times to improve accuracy. If you need anything else, we’re here to help. Kind regards, Team Furniture World

Posted 3 months ago

“Good morning furniture world team , The service from ordering the furniture to delivery was first class , easy safe payment system, well within the given delivery time , also extremely well packaged , keep up the good work work , Dave G”

Helpful Report

Posted 4 months ago

Thank you for your review. We’re glad the entire process—from ordering to delivery—was smooth, with an easy payment experience, timely delivery, and well-packaged furniture. If you need anything else, we’re here to help. Kind regards, Team Furniture World

Posted 3 months ago

“Cannot fault the experience from start to finish. Staff responded efficiently to initial approach and were happy to help even though I live in the Channel Islands. Shipping was quick and furniture handled with care and they refunded the VAT as the goods were being exported. Would highly recommend shopping here.”

Helpful Report

Posted 4 months ago

Thank you for your review. We’re glad the experience was smooth from start to finish, that our team could assist even across the Channel Islands, and that shipping and handling met your expectations. If you need anything else, we’re here to help. Kind regards, Team Furniture World

Posted 3 months ago

“Easy to order on line. Good communication throughout. Speedy delivery.”

Helpful Report

Posted 4 months ago

Thank you for your review. We’re glad the online ordering was easy, the communication was good, and the delivery was speedy. If you need anything else, we’re here to help. Kind regards, Team Furniture World

Posted 4 months ago

Furniture World is rated 4.7 based on 943 reviews