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Furniture World Reviews

4.7 Rating 500 Reviews

92 %

of reviewers recommend Furniture World

Company Reviews

Product Reviews

4.7

Based on 500 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Furniture World:

Furniture World is a furniture store selling a wide variety, ranging from sofas, beds, living & dining furniture and accessories.

Furniture World was established in 1984 with a small bricks and mortar store in Redruth, Cornwall. Today, Furniture World has 6 stores across Cornwall and Devon, and a reputable online presence.

We sell across many channels that include Amazon and E-bay where our online business has had significant success which is based on quality customer service and fast delivery of stock from our warehouse based in Cornwall.
We have grown from marketplaces to now running a dedicated website that still keeps a 5* customer service at the core of our business.

Visit Website

Phone:

01209 211327

Email:

brendan@furnitureworld.co.uk

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Furniture World 5 star review on 19th January 2024

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Furniture World 5 star review on 26th September 2023

346

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the look and quality of the table and chairs. Everything arrived very well packaged and was straightforward to assemble.”

Posted 11 months ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 11 months ago

“We are very pleased with the TV stand we ordered. Good quality. We were updated with delivery details.”

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“The products turned out to be not what we wanted. That aside, contact with the team was very professional at all times and the returns dealt with efficiently.”

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“furniture world website was easy to use and i wan kept informed of the progress of my order. excellent service.”

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Great service, regular updates on delivery and delivered ahead of original estimated delivery date.”

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Great sideboard and careful delivery. Highly recommended”

Posted 1 year ago

Hi, Thank you for taking the time to give us this product review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Very good experience using Furniture World on two occasions. Responsive, kept me updated, held my order until I could take delivery then delivered in 48 hours. Highly recommend this company.”

Posted 1 year ago

Hi, Thank you for taking the time to give us this product review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Chose the Bed 6 weeks ago but couldn't accept delivery until yesterday. Delivery was seamless and the two delivery people were first class. Many thanks”

Posted 1 year ago

Hi, Thank you for taking the time to give us this product review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Very helpful staff, combined several orders together to help save on shipping. And found our items on this site were a much better price! Win win Thanks 👍”

Posted 1 year ago

Hi, Thank you for taking the time to give us this product review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“I was kept informed of my delivery dates and any changes. I had a couple of queries which were answered very quickly”

Posted 1 year ago

Hi, Thank you for taking the time to give us this product review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Excellent service and communication”

Posted 1 year ago

Hi, Thank you for taking the time to give us this product review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“We ordered 2 Smoked Painted Blue Oak Large Coffee Tables which were delivered within a reasonable time. They phoned to arrange delivery date and delivery went well. We often have problems with deliveries as we have a limited access drive, but they took this onboard and used an appropriate vehicle to make the delivery. When we unpacked the 2 tables one of them had damage to 2 of its drawers. We phoned immediately and they handled the call well. They arranged with their supplier to send us a replacement which we've now received as promised. So in summary service has been excellent.”

Posted 1 year ago

Hi, Thank you for taking the time to give us this product review. We are delighted that you are happy with your new item and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“We are really pleased with our 4 purchases. Modern, yet have a traditional look. Excellent for all decors! I would certainly recommend Furniture World and am looking forward to my future purchases!”

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 1 year ago

“Beautiful products. Delivered professionally and excellent customer services. Will definitely shop with you again”

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 1 year ago

“Great, quick and efficient. Great communication as well.”

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 1 year ago

“Great communication and very efficient service. Item was well packaged.”

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 1 year ago

“Good communication and prompt delivery. Answered my query promptly”

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 1 year ago

“Lovely bedside table this has used up dead space and makes the room look nice better”

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 1 year ago

“Brilliant efficient service with regular updates about a product that needed to be made to order and not in stock. The furniture arrived 2 months before the predicted delivery date.”

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 1 year ago

“Delighted with the whole experience. Prompt response from customer service when I had a query. Everything went according to plan. Would highly recommend buying on line from this company.”

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan

Posted 1 year ago

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Furniture World is rated 4.7 based on 500 reviews