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Furniture World Reviews

4.6 Rating 907 Reviews
91 %
of reviewers recommend Furniture World
Company Reviews Product Reviews
1,858
 Metrics Info
4.6
Based on 907 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Furniture World Reviews

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

sales@furnitureworld.co.uk

Location:

Furniture World Ltd, Unit 1,
Cardrew Ind Est,
Redruth
Cornwall
TR15 1SS

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr Simon A
Verified Buyer
“Nice unit that fits perfectly in my 30cm gap. Already built which is another plus. Recommended”
Helpful Report
Posted 4 months ago
Thank you for your review. We’re glad the unit fits perfectly in your gap and that being pre-built was a plus. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World
Posted 4 months ago
Peter D
Verified Buyer
“NOT HAPPY SHOULD HAVE COME WITH 2 BOOKCASES. DELIVERY OF COFFEE TABLE EXCELLENT BUT I ASKED F0R THE COFFE TABLE TO BE DELIVERED WITH THE BOOKCASES DUE ON 10TH FEB BUT YOU PAIRED THE BOOKCASES WITH THE DELIVERY OF THE TABLE AT A LATER DATE I AM NOW STILL WAITING FOR THE BOOKCASES THE LACK OF WHICH IS DELAYING REFURBISH”
Helpful Report
Posted 4 months ago
Thank you for your review. We’re sorry to hear that the bookcases weren’t delivered with the coffee table as requested and that this is delaying your refurbishment. We’ll look into this with our delivery team and arrange for the bookcases to be delivered as soon as possible. Please share your order number and a preferred delivery date so we can prioritise this. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World
Posted 4 months ago
Mrs Susan G
Verified Buyer
“Excellent I was kept well informed about my purchase and my delivery the unit was a very good price and excellent quality two very polite young men delivered it I would definitely recommend furniture world”
Helpful Report
Posted 4 months ago
Thank you for your review. We’re glad to hear you were kept well informed about your purchase and delivery, and that you’re happy with the price and quality. We’ll pass your kind words to the delivery team. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World
Posted 4 months ago
Miss Alison L
Verified Buyer
“Lovely wardrobe, easy to put together,arrived early than estimated”
Helpful Report
Posted 4 months ago
Thank you for your review. We’re glad to hear you’re pleased with the wardrobe, found it easy to assemble, and that it arrived earlier than estimated. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World
Posted 4 months ago
Mrs Alexandra C
Verified Buyer
“Ordered a large sideboard online from Furniture World. Communication during the purchase and upto delivery was excellent. The furniture itself was well packaged and protected. Delivery was excellent too. Extremely pleased with my purchase”
Helpful Report
Posted 4 months ago
Thank you for your review. We’re glad to hear the communication during purchase and delivery was excellent and that the furniture was well packaged and protected. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World
Posted 4 months ago
S M
Verified Buyer
“We saw the same/ very similar product from another supplier. We then found furniture world online and noticed the price with them was much cheaper so we ordered the product with them. Very easy to order and delivery was free. Arrived within a week. The item was securely packaged and easy to assemble. We are very pleased we are very pleased with the product”
Furniture World 5 star review on 24th February 2026
Helpful Report
Posted 4 months ago
Thank you for your review. We’re glad to hear you found the price with us cheaper, delivery was free, and that the item arrived securely and was easy to assemble. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World
Posted 4 months ago
Matthew W
Verified Buyer
“Excellent company to deal with, prompt messaging and clear updates throughout process.”
Helpful Report
Posted 4 months ago
Thank you for your review. We’re pleased to hear you had a positive experience with prompt messaging and clear updates throughout the process. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World
Posted 4 months ago
Mr Iain L
Verified Buyer
“We needed a new sideboard and had been to furniture stores to check what was available. We then checked online and discovered we could purchase the same sideboard from Furniture World and save over £200. Brilliant. The sideboard was delivered from stock within two weeks by two very helpful and friendly men. Fantastic service all round.”
Helpful Report
Posted 4 months ago
Thank you for your review. We’re delighted to hear you found the sideboard online and saved over £200, and that delivery was quick and by friendly, helpful staff. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World
Posted 4 months ago
Mr John B
Verified Buyer
“Great quality and VFM. Prompt delivery. Overall very satisfied with the service.”
Helpful Report
Posted 4 months ago
Thank you for your review. We’re glad to hear you’re impressed with the quality and value for money, and that delivery was prompt. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World
Posted 4 months ago
Mrs Roberta E
Verified Buyer
“A beautiful sideboard at a very reasonable price. Great delivery service. All good.”
Helpful Report
Posted 4 months ago
Thank you for your review. We’re glad you’re happy with the sideboard, its price, and the delivery service. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World
Posted 4 months ago
Mr Paul C
Verified Buyer
“Visited Furniture World in September last year, staff were very helpful and friendly, showed us several sofas in different finishes.”
Helpful Report
Posted 4 months ago
Thank you for your review. We’re glad to hear our staff were helpful and friendly and that you were shown several sofas in different finishes. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World
Posted 4 months ago
Mrs Karin N
Verified Buyer
“After receiving poor delivery service the related issues were dealt with by Zia Immediately, thank you.”
Helpful Report
Posted 4 months ago
Mr Keith E
Verified Buyer
“Excellent service start to finish much cheaper than local retailers”
Helpful Report
Posted 4 months ago
Mr George B
Verified Buyer
“Both purchase and return processes were super easy and great communication throughout!”
Helpful Report
Posted 4 months ago
Dr Riaz M
Verified Buyer
“Very good service overall”
Helpful Report
Posted 5 months ago
Thank you for your review. We’re glad to hear you’re satisfied with our service. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World
Posted 4 months ago
Ms L
Verified Buyer
“Excellent customer service from start to finish would def purchase from you again & very competitive pricing thankyou furniture world 🌟🙂”
Helpful Report
Posted 5 months ago
Thank you for your review. We’re thrilled to hear you had excellent service from start to finish and that you found our pricing competitive. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Furniture World
Posted 4 months ago
Michael C
Verified Buyer
“Excellent service throughout. Easy to contact and speak with a human being which is a rarety today. A company where the customer satisfaction is important. The delivery service is excellent and the communication during delivery times is second to none. Would definitely purchase from them again.”
Helpful Report
Posted 5 months ago
Thank you for your review. We’re thrilled you had excellent service and that our delivery and communication stood out. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World
Posted 4 months ago
Jude C
Verified Buyer
“The service was perfect, no issues and the furniture arrived ahead of the predicted delivery date. The packaging was first rate, very secure.”
Helpful Report
Posted 5 months ago
Thank you for your review. We’re thrilled to hear the service was perfect, delivery arrived ahead of schedule, and the packaging was secure. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Furniture World
Posted 4 months ago
Jen S
Verified Buyer
“Excellent price, excellent service and delivery Would definitely use again and recommend”
Helpful Report
Posted 5 months ago
Thank you for your review. We’re glad you’re happy with the price, service and delivery, and we appreciate your recommendation. We look forward to serving you again. Kind regards, Team Furniture World
Posted 4 months ago
Mrs Amanda C
Verified Buyer
“Absolutely amazing customer service, had a slight issue which was sorted without any problems at all, I’d highly recommend Furniture World”
Helpful Report
Posted 5 months ago
Thank you for your review. We’re glad to hear you had a great experience and that any issue was resolved smoothly. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World
Posted 4 months ago
Furniture World is rated 4.6 based on 907 reviews
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