Furniture World Reviews

Name: Furniture World
Address: Furniture World Ltd, Unit 1, Cardrew Ind Est, Redruth, Cornwall
Rating: 4.65

4.7 Rating 875 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 875 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

sales@furnitureworld.co.uk

Location:

Furniture World Ltd, Unit 1,
Cardrew Ind Est,
Redruth
Cornwall
TR15 1SS

Write Your review

Tell us how Furniture World made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Furniture World 5 star review on 3rd April 2026

388

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I emailed to ask about the progress of my order it was dealt with quickly and accurately”

Helpful Report

Posted 4 months ago

Thank you for your feedback. We’re glad the enquiry was handled quickly and accurately, and that you’re satisfied with the update on your order. If you need anything else, please let us know. Warm regards, Team Furniture World

Posted 4 months ago

“I was so impressed with furniture world they were very efficient.”

Helpful Report

Posted 4 months ago

Thank you for your feedback. We’re glad you were impressed and found us efficient. If you need anything else, we’re here to help. Warm regards, Team Furniture World

Posted 4 months ago

“Very pleased with the service provided. We were kept informed through from purchase to delivery and all delivered on time.”

Helpful Report

Posted 4 months ago

Thank you for your feedback. We’re glad you were pleased with the service and that delivery arrived on time. If you need anything else, we’re here to help. Warm regards, Team Furniture World

Posted 4 months ago

“Delivery and time was good”

Helpful Report

Posted 4 months ago

Thank you for your feedback. We’re glad the delivery and timing were good. If you need anything else, please let us know. Warm regards, Team Furniture World

Posted 4 months ago

“Response to a query was efficient and friendly. Lovely, friendly company to deal with.”

Helpful Report

Posted 4 months ago

Thank you for your feedback. We’re glad the response to your query was efficient and that you found us a lovely, friendly company to deal with. If you need anything else, please let us know. Warm regards, Team Furniture World

Posted 4 months ago

“I’m so thrilled that I found this company. I’m so sick and tired of going online trying to find furniture because it’s so difficult to find what I want in store and a lot of of them are impossible to get hold of but this company has a landline and they respond to emails !! They are very helpful. The customer service is excellent and I will definitely be a returning customer.”

Helpful Report

Posted 4 months ago

Thank you for your feedback. We’re glad you found us helpful and that you value our contact options. We appreciate your kind words and look forward to serving you again. Warm regards, Team Furniture World

Posted 4 months ago

“I didn’t have much interaction with Furniture World, but they did keep me updated via email and the product arrived on time.”

Helpful Report

Posted 4 months ago

Thank you for your feedback. We’re glad you were kept updated via email and that the product arrived on time. If you need anything else, we’re here to help. Warm regards, Team Furniture World

Posted 4 months ago

“No complaints, goods arrived on time driver happy to bring into the house very happy with the furniture”

Helpful Report

Posted 4 months ago

Thank you for your feedback. We’re glad the goods arrived on time and the driver was happy to help. If you need anything else, please let us know. Warm regards, Team Furniture World

Posted 4 months ago

“easy website to use easy to order from simple as that”

Helpful Report

Posted 4 months ago

Thank you for your feedback. We’re glad the website was easy to use and ordering was simple. If you need anything else, we’re here to help. Warm regards, Team Furniture World

Posted 4 months ago

“On time. Couriers very polite and careful with with delivery.”

Helpful Report

Posted 4 months ago

Thank you for your feedback. We’re glad the couriers were polite and careful with delivery, and that you were satisfied with the service. Warm regards, Team Furniture World

Posted 4 months ago

“Love the table and very pleased with the company chosen to deliver it”

Helpful Report

Posted 4 months ago

Thank you for your feedback. We’re thrilled you love the table and were pleased with the delivery service. If you need anything else, we’re here to help. Warm regards, Team Furniture World

Posted 4 months ago

“The service I received from Furniture World was excellent second to none. The ordering process was very easy and the website is excellent too. Furniture World and the courier service kept me fully up to date with my order. I would certainly order from the company again. High Quality furniture and would recommend to friends and family.”

Helpful Report

Posted 4 months ago

“Love the pantry unit delivery was fine, but when I gave feed back about a draw not opening I felt that I was not listened to ! I had to sand down a piece of wood that was stopping the bottom draw from opening! I was told it was ment to be like that but I couldn’t open the draw at all until I laid it down and forced it open ! Now I’ve sanded it it opens fine”

Helpful Report

Posted 4 months ago

“Thrilled with what we've bought, new bed and carpet, fantastic service. Friendly and efficient but also caring. Bought from here before and will be back in the new year for more carpets. Highly recommend”

Helpful Report

Posted 5 months ago

“Great initial phone contact with very helpful and friendly call operator who managed to locate a chair in stock locally and ready for despatch.”

Helpful Report

Posted 5 months ago

“Prompt & effective service.”

Helpful Report

Posted 5 months ago

“Sales and after sales experience was 1st class, unfortunately delivery experience was very poor. We had to unpack and assemble the chair ourselves, delivery men said it was not their responsibility. This spoiled the experience, we are both in our mid 70s. It actually made us both feel quite ill.”

Helpful Report

Posted 5 months ago

Thank you for leaving us a review. I’m really pleased to hear that the customer service and after sales service you received was first class. To offer a service nationally we have to use a third party courier to deliver customer orders and we acknowledge that an error was made by them on the notes relating to your delivery. You should never have been left to sort the chair out yourselves. We’re really sorry and will use your feedback help them improve the service they offer our customers.

Posted 5 months ago

“Kept informed from purchase & drawers delivered by date advised to upstairs without additional cost. Would happily use Furniture World again.”

Helpful Report

Posted 5 months ago

“excellent product, excellent service, same product as barker and stonehouse, cheaper with no delivery charge!”

Helpful Report

Posted 5 months ago

“Delivery service was very good! The delivery guys called 1 day prior to inform me about the upcoming delivery which was a good thing as i was not available on the day they planned to deliver so we had to arrang it on a different day. On the day of delivery, they called me 1 hour before the intended time of delivery. I cant fault them! Thank you!”

Helpful Report

Posted 5 months ago

Furniture World is rated 4.7 based on 875 reviews