Furniture World Reviews

Name: Furniture World
Address: Furniture World Ltd, Unit 1, Cardrew Ind Est, Redruth, Cornwall
Rating: 4.64

4.6 Rating 907 Reviews

91 %

of reviewers recommend Furniture World

4.6

Based on 907 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

sales@furnitureworld.co.uk

Location:

Furniture World Ltd, Unit 1,
Cardrew Ind Est,
Redruth
Cornwall
TR15 1SS

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Furniture World 5 star review on 30th June 2026

Mrs Sandra S

Furniture World 5 star review on 29th May 2026

Mr Frank H

Furniture World 5 star review on 3rd April 2026

Mrs Jayne Y

394

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, great choice and fantastic prices”

Helpful Report

Posted 5 months ago

Thank you for your review. We’re delighted you enjoyed the service, choice, and prices. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 months ago

“Hi very pleased with the service provided the items arrived on time benches well made they look great slide unde my table thank-you”

Helpful Report

Posted 5 months ago

Thank you for your review. We’re glad to hear you’re pleased with the service and that the items arrived on time and look great. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 months ago

“Excellent service by Furniture World, very happy.”

Helpful Report

Posted 5 months ago

Thank you for your review. We’re glad to hear you’re happy with our service. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 months ago

“Very prompt reply with initial enquiry. No problems at all with ordering, furniture looks lovely. Rang to ask about delivery and very pleasant helpful member of staff.”

Helpful Report

Posted 5 months ago

Thank you for your review. We’re glad to hear you were happy with the prompt reply, easy ordering, and lovely furniture, and that our delivery team were pleasant and helpful. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 months ago

“Great quality and value for money and friendly helpful delivery drivers.”

Helpful Report

Posted 5 months ago

Thank you for your review. We’re glad to hear you enjoyed the great quality and value, and that our delivery drivers were friendly and helpful. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 months ago

“Very pleased with small sideboard . Service was quick and polite. Delivery excellent”

Helpful Report

Posted 5 months ago

Thank you for your review. We’re glad to hear you’re very pleased with the sideboard and that delivery was excellent. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 months ago

“Excellent product”

Helpful Report

Posted 5 months ago

Thank you for your kind words. We’re glad you’re happy with the product. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 months ago

“Delivered with care and promptly.”

Helpful Report

Posted 5 months ago

Thank you for your review. We’re glad to hear your delivery was with care and prompt. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 months ago

“When I first received my cabinet the delivery company dumped in the garden . I live on my own so was unable to move on my own. We then had a lot of rain so as a result the cabinet was ruined. I then received a replacement over a week later. I was told I was going to receive some money back on this purchase which never happened”

Helpful Report

Posted 5 months ago

Our apologies Natasha, this one slipped through the net. One of the team should have been in touch to sort your allowance out after satisfactory delivery of your replacement shoe cabinet. I have authorised an allowance to be refunded back onto your card this afternoon. I know the whole experience was not what any of us would want.

Posted 5 months ago

“Great furniture. Fantastic customer service, very helpful and kept me fully informed.”

Helpful Report

Posted 5 months ago

Thank you for your review. We’re glad to hear you had great furniture and fantastic customer service, and that we kept you fully informed. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 months ago

“The furniture that we received was of a very good quality. There was only a small amount of diy involved. All the furniture was very well packed and protected. We are very pleased with everything.”

Helpful Report

Posted 5 months ago

Thank you for your review. We’re glad to hear the furniture is of very good quality, there was only a small amount of DIY, and it arrived well packed. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 months ago

“Great product, exactly what I was expecting. Even came with some optional classy metal handles too as well as the wooden ones. Very happy. Could have done with some help getting it upstairs though but I'm guessing that's not part of the service?”

Helpful Report

Posted 5 months ago

Thank you for your review. We’re delighted to hear you’re happy with the product and that you appreciated the optional handles. We understand that moving it upstairs isn’t part of the service, but we’re here if you need any guidance or further assistance. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 months ago

“Lovely TV stand - fits the space perfectly and is of a really good, solid quality. Customer service was excellent. Delivery on time - all very smooth. Some assembley required but that was well illustrated in the instructions. I had not bought from this company before but I definitely would again”

Helpful Report

Posted 5 months ago

Thank you for your review. We’re delighted to hear the TV stand fits well, is of solid quality, and that the delivery and support were excellent. If you need any further assistance, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 months ago

“Very pleased with purchase.excellent service from ordering to delivery.would recommend.very competitive price.👍”

Helpful Report

Posted 5 months ago

Thank you for your review. We’re delighted you’re pleased with your purchase, and that our service from ordering to delivery met your expectations, with a competitive price. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 months ago

“Very good from start to finish,Took 1 week from ordering to delivery,Ordered 2, items different times ,No problem”

Helpful Report

Posted 5 months ago

Thank you for your review. We’re glad to hear the process was smooth, delivery took about a week, and ordering two items at different times went without any issues. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 months ago

“Easy to order and advised re delivery. Tables arrived on due date/time, extremely well packaged”

Helpful Report

Posted 5 months ago

Thank you for your review. We’re glad to hear the ordering was easy, delivery advice was helpful, and the tables arrived on time and well packaged. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 months ago

“Very, very helpful. Couldn't have been any better.”

Helpful Report

Posted 5 months ago

Thank you for your review. We’re glad to hear we were very helpful and that you couldn’t have asked for more. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 months ago

“Oak furniture, disappointed when it came not in oak. Shelves are made out of ply and stained to try and look like oak. Can clearly see ply when look underneath where stained has been missed. Looks fake and hasnt been made well. Pin nails are still on show, no quality in workmanship at all. Wouldnt recommend it at all. Waste of money, could build a fake one myself for less and better quality. Avoid this scam”

Helpful Report

Posted 5 months ago

Thank you for your review. I am sorry that you are disappointed with the construction of the bookcase. The description on the website clearly states - This range uses solid oak, oak veneers carefully chosen for their character and period appeal, and other materials in its construction We will always abide by distance selling rules and would have given a full refund if you were not happy to keep the bookshelf or had raised issues as to the quality of workmanship. Unfortunately you didn’t contact us to let us know you were unhappy.

Posted 5 months ago

“Cannot fault the service and communication. Kept us informed every step.”

Furniture World 5 star review on 23rd January 2026

Helpful Report

Posted 5 months ago

Thank you for your review. We’re glad to hear the service and communication met your expectations and that you felt informed every step of the process. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 months ago

“Kept well informed about the progress of the order and delivery options. Delivery itself very efficient”

Helpful Report

Posted 5 months ago

Thank you for your review. We’re glad to hear you were kept well informed and that the delivery was efficient. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 5 months ago

Furniture World is rated 4.6 based on 907 reviews