Furniture World Reviews

Name: Furniture World
Address: Furniture World Ltd, Unit 1, Cardrew Ind Est, Redruth, Cornwall
Rating: 4.64

4.6 Rating 907 Reviews

91 %

of reviewers recommend Furniture World

4.6

Based on 907 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

sales@furnitureworld.co.uk

Location:

Furniture World Ltd, Unit 1,
Cardrew Ind Est,
Redruth
Cornwall
TR15 1SS

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Furniture World 5 star review on 30th June 2026

Mrs Sandra S

Furniture World 5 star review on 29th May 2026

Mr Frank H

Furniture World 5 star review on 3rd April 2026

Mrs Jayne Y

394

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience with Furniture World, their Customer Service is extremely good and Rachael definitely went above and beyond with ordering, liaising with the courier and giving advice about the products. I purchased all my bedroom furniture in the Salisbury Lite range and I was thrilled when it arrived. Very well made and good quality. The courier service was excellent as well. I can highly recommend this great Cornish company.”

Helpful Report

Posted 1 month ago

Thank you for your review, Penny. We’re delighted to hear that Rachael upheld excellent service and that you’re happy with the Salisbury Lite bedroom furniture and the courier experience. If you need anything else, we’re here to help. Kind regards, Team Furniture World

Posted 1 month ago

“Never fail to impress us. Just purchased a new sofa. It was 😟 in the sale and we weren’t ready with the decor. So Furniture World allowed us to hold it at sale price by paying a small deposit. We always shop for furniture here. Local business and the service is always fantastic and very personalised.”

Helpful Report

Posted 1 month ago

Thank you for your review, Lynn. We’re thrilled to hear you’ve been impressed and that the hold option helped at sale price. We appreciate you choosing Furniture World and your continued support. If you need anything else, we’re here to help. Kind regards, Team Furniture World

Posted 1 month ago

“Excellent experience . Kelan was exceptionally helpful and friendly.. Proper old skool service..”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re glad Kelan provided excellent, friendly service and that you had a great experience. If you need anything else, we’re here to help. Kind regards, Team Furniture World

Posted 1 month ago

“They delivered the item promptly. It was missing one tiny piece and Furniture World swiftly sorted that too. Great service!”

Helpful Report

Posted 1 month ago

Thank you for your review. We're glad the delivery was prompt and that the missing piece was sorted quickly. We appreciate your kind words. Kind regards, Team Furniture World

Posted 1 month ago

“Nothing wrong with the service at all, website and ordering process was simple.”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re glad to hear the service, website, and ordering process were straightforward for you. If you need anything else, we’re here to help. Kind regards, Team Furniture World

Posted 1 month ago

“Excellent customer service with good communication at all stages. A good price an delivered ahead of schedule.”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re glad our customer service, communication, and the delivery timing met your expectations, and that you found the price good. If you need anything else, we’re here to help. Kind regards, Team Furniture World

Posted 1 month ago

“This is the second order of Himolla furniture from Furniture World. Great prices and choice. The knowledge is great of the online sales team. Great service and friendly up dates all the way.”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re glad you’re happy with the prices, the selection, and that our online sales team was knowledgeable, with great service and friendly updates throughout. If you need anything else, we’re here to help. Kind regards, Team Furniture World

Posted 1 month ago

“Very nice small bookcase fits perfect in lounge excellent”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re glad the bookcase fits perfectly in your lounge and that you’re happy with it. If you need anything else, we’re here to help. Kind regards, Team Furniture World

Posted 1 month ago

“The delivery was on time and the packaging was first class. Dining room furniture excellent quality.”

Helpful Report

Posted 1 month ago

Thank you for your review. We're delighted the delivery was on time, packaging was first class, and the dining room furniture is of excellent quality. If you need anything else, we're here to help. Kind regards, Team Furniture World

Posted 1 month ago

“Arrived quickly and handled carefully. I haven’t unpacked it yet as I have been busy but I am looking forward to seeing it and filling it up. Thank you!”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re delighted the delivery was quick and careful, and that you’re looking forward to seeing the item and filling it up. If you need anything once you’ve unpacked, we’re here to help. Kind regards, Team Furniture World

Posted 1 month ago

“Bed is good quality and as described. There was a problem with delivery but Furniture World, to their credit sorted it without any hassle.”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re glad the bed is of good quality and as described, and that we could sort out the delivery issue without any hassle. If there’s anything else you need, we’re here to help. Kind regards, Team Furniture World

Posted 1 month ago

“Amazing service and excellent quality of furniture”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re thrilled to hear you were impressed with the service and the quality of the furniture. If you need anything else, we’re here to help. Kind regards, Team Furniture World

Posted 1 month ago

“Bought new bed today from Newquay branch , really good choice of beds very helpful staff”

Helpful Report

Posted 2 months ago

“The service was excellent, would definitely buy from here again.”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re delighted the service was excellent and that you’d definitely buy from us again. If you need anything else, we’re here to help. Kind regards, Team Furniture World

Posted 1 month ago

“Very pleased with my purchase,arrived much quicker than advised, the price was very competitive compared to other sellers so overall very happy.”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re delighted to hear you’re very pleased with the purchase, and that delivery was faster than advised and the price competitive. If you need anything else, we’re here to help. Kind regards, Team Furniture World

Posted 1 month ago

“Simple you did what the customer expects Thank you.”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re glad you found that we met your expectations. If you need anything else, we’re here to help. Kind regards, Team Furniture World

Posted 1 month ago

“The service I experienced was excellent. I contacted you with some concerns around the possible delivery and these were duly noted, with a swift response. The delivery arrived within the specified time slot and the couriers kept me informed as with estimate times. Thank you!”

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Posted 2 months ago

“I was disappointed that a product with green Awards came in packaging that included foam and plastic tape! Delivery was delayed but in understand this was due to one item being made to order. Price was reasonable. Communication was fine. Thanks”

Helpful Report

Posted 2 months ago

“Delivered on time, quick response when contacted via emails”

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Posted 2 months ago

“Loved the unit bit disappointed about the shelves they seem flimsy to the rest of the unit”

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Posted 2 months ago

Furniture World is rated 4.6 based on 907 reviews