Furniture World Reviews

Name: Furniture World
Address: Furniture World Ltd, Unit 1, Cardrew Ind Est, Redruth, Cornwall
Rating: 4.64

4.6 Rating 946 Reviews

91 %

of reviewers recommend Furniture World

4.6

Based on 946 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

sales@furnitureworld.co.uk

Location:

Furniture World Ltd, Unit 1,
Cardrew Ind Est,
Redruth
Cornwall
TR15 1SS

Write Your review

Tell us how Furniture World made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Furniture World 5 star review on 28th August 2026

Jackie S

Furniture World 5 star review on 30th June 2026

Mrs Sandra S

Furniture World 5 star review on 29th May 2026

Mr Frank H

397

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivary and quicker than expected. The unit is of good quality and perfect for what we want. Would highly recommend Furniture World.”

Helpful Report

Posted 2 months ago

Thank you for the kind words! We’re glad the delivery was prompt and that the unit meets your needs. We appreciate your recommendation. The Furniture World Team

Posted 2 months ago

“Lovely product would be from these again”

Helpful Report

Posted 2 months ago

So pleased you’re happy with your new furniture! We’d love to have you shop with us again. Thanks for the review. The Furniture World Team

Posted 2 months ago

“excellent service”

Helpful Report

Posted 2 months ago

Thank you! The positive review is much appreciated. The Furniture World Team

Posted 2 months ago

“We have been extremely impressed by all aspects of dealing with Furniture World. Excellent communication and the products have exceeded our expectations. When buying online you are taking a risk regarding quality but all of the pieces purchased are lovely. Solid and heavyweight with the perfect limed oak finish. Can’t recommend them more highly.”

Helpful Report

Posted 2 months ago

Thanks so much, Jackie! Your new TV storage combination unit looks lovely all set up. We’re really pleased the furniture exceeded your expectations and that you’re happy with the quality and finish. Thanks for sharing the photo and for the recommendation! The Furniture World Team

Posted 2 months ago

“Good service quick delivery”

Helpful Report

Posted 2 months ago

Thanks for the feedback! Pleased everything went smoothly and your delivery was nice and quick. The Furniture World Team

Posted 2 months ago

“Easy to order, prompt delivery”

Helpful Report

Posted 2 months ago

Thanks for the review! Great to hear ordering was easy and your delivery arrived promptly. The Furniture World Team

Posted 2 months ago

“Fast delivery - arrived quicker than expected which was a nice surprise! Easy to order from website.”

Helpful Report

Posted 2 months ago

Thank you for your lovely review! We’re so pleased everything went smoothly and that you had such a positive experience with us. We really appreciate your support. The Furniture World Team

Posted 2 months ago

“Kept me aware of timing for the delivery. Delivered to the appropriate room. Item extremely well packaged & protected.”

Helpful Report

Posted 2 months ago

Great to hear everything went smoothly with your delivery and arrived well protected. Thanks for taking the time to leave us a review! The Furniture World Team

Posted 2 months ago

“Excellent communication.”

Helpful Report

Posted 2 months ago

Thank you!

Posted 2 months ago

“Excellent communication from purchase to delivery.”

Helpful Report

Posted 2 months ago

Thanks for the great feedback! Really pleased to hear you were kept well informed from purchase right through to delivery. The Furniture World Team

Posted 2 months ago

“After initial hiccup, I have to say the customer service team were fantastic rectifying the issue.”

Helpful Report

Posted 2 months ago

Thanks for the review! Sorry there was a hiccup to begin with, but great to hear our customer service team got everything sorted for you. The Furniture World Team

Posted 2 months ago

“Website was easy to navigate, with plenty of information about their products. Delivery was faster than I expected and I was kept informed at all times. Overall a positive very experience - these guys seem to care about customer service.”

Helpful Report

Posted 2 months ago

Really pleased to hear you had such a positive experience with us! Great to know you found the website easy to use and were kept updated throughout your delivery. Thanks for the lovely feedback! The Furniture World Team

Posted 2 months ago

“We ordered goods on line and received a courtsey call to confirm our order as 1 item did not match other items in our order.Was very impressed with this level of attention”

Helpful Report

Posted 3 months ago

Thanks for the lovely review Derek! Great to hear you appreciated the courtesy call and the extra attention from our team. We always want to make sure everything is right before your order goes ahead! The Furniture World Team

Posted 2 months ago

“Simple to order online. Great sale price. On delivery item well packaged with no assembly required.”

Helpful Report

Posted 3 months ago

“They were the cheapest on the internet for such chairs. Its just a shame they take so long to arrive from Vietnam. The delivery company were very good.”

Helpful Report

Posted 3 months ago

Thank you David for your review. Glad you were happy with the price and the delivery service. We appreciate your patience with the lead time and hope you’re enjoying your new chairs! The Furniture World Team

Posted 2 months ago

“First class delivered on time delivery guys were very helpful- once asked”

Helpful Report

Posted 3 months ago

“Beautiful well made furniture. Quickly delivered. Very pleased. Customer services answered a few questions we had as we bought furniture unseen.”

Helpful Report

Posted 3 months ago

“Absolutely brilliant, the customer care team was so helpful and friendly, I will definitely use furniture world again, I was kept up to date all the way through, your service is a 1000 per cent, many thanks”

Helpful Report

Posted 3 months ago

What a lovely review, thank you! Great to hear our customer care team looked after you and kept you updated throughout. We look forward to welcoming you back again! The Furniture World Team

Posted 2 months ago

“Customer service of Furniture World was good and they were easy to contact. Nothing seemed too much trouble. I received my refund promptly.”

Helpful Report

Posted 3 months ago

Really pleased to hear you had a good experience with our customer service team and that everything was sorted quickly for you. Thanks for taking the time to leave us a review! The Furniture World Team

Posted 2 months ago

“Had problems initially trying to order online but eventually got that problem sorted The delivery personnel were not customer friendly”

Helpful Report

Posted 3 months ago

Thank you for your feedback. We’re sorry you had trouble ordering online and that the delivery personnel weren’t as friendly as expected. We’ll pass your comments to the relevant team. If there’s anything else you’d like us to know, please feel free to reach out. Kind regards, Team Furniture World

Posted 2 months ago

Furniture World is rated 4.6 based on 946 reviews