Furniture World Reviews

Name: Furniture World
Address: Furniture World Ltd, Unit 1, Cardrew Ind Est, Redruth, Cornwall
Rating: 4.65

4.7 Rating 875 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 875 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

sales@furnitureworld.co.uk

Location:

Furniture World Ltd, Unit 1,
Cardrew Ind Est,
Redruth
Cornwall
TR15 1SS

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Furniture World 5 star review on 3rd April 2026

388

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service start to finish much cheaper than local retailers”

Helpful Report

Posted 2 months ago

“Both purchase and return processes were super easy and great communication throughout!”

Helpful Report

Posted 2 months ago

“Very good service overall”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re glad to hear you’re satisfied with our service. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 months ago

“Excellent customer service from start to finish would def purchase from you again & very competitive pricing thankyou furniture world 🌟🙂”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re thrilled to hear you had excellent service from start to finish and that you found our pricing competitive. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 months ago

“Excellent service throughout. Easy to contact and speak with a human being which is a rarety today. A company where the customer satisfaction is important. The delivery service is excellent and the communication during delivery times is second to none. Would definitely purchase from them again.”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re thrilled you had excellent service and that our delivery and communication stood out. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 months ago

“The service was perfect, no issues and the furniture arrived ahead of the predicted delivery date. The packaging was first rate, very secure.”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re thrilled to hear the service was perfect, delivery arrived ahead of schedule, and the packaging was secure. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 months ago

“Excellent price, excellent service and delivery Would definitely use again and recommend”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re glad you’re happy with the price, service and delivery, and we appreciate your recommendation. We look forward to serving you again. Kind regards, Team Furniture World

Posted 2 months ago

“Absolutely amazing customer service, had a slight issue which was sorted without any problems at all, I’d highly recommend Furniture World”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re glad to hear you had a great experience and that any issue was resolved smoothly. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 months ago

“Excellent service, great choice and fantastic prices”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re delighted you enjoyed the service, choice, and prices. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 months ago

“Hi very pleased with the service provided the items arrived on time benches well made they look great slide unde my table thank-you”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re glad to hear you’re pleased with the service and that the items arrived on time and look great. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 months ago

“Excellent service by Furniture World, very happy.”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re glad to hear you’re happy with our service. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 months ago

“Very prompt reply with initial enquiry. No problems at all with ordering, furniture looks lovely. Rang to ask about delivery and very pleasant helpful member of staff.”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re glad to hear you were happy with the prompt reply, easy ordering, and lovely furniture, and that our delivery team were pleasant and helpful. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 months ago

“Great quality and value for money and friendly helpful delivery drivers.”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re glad to hear you enjoyed the great quality and value, and that our delivery drivers were friendly and helpful. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 months ago

“Very pleased with small sideboard . Service was quick and polite. Delivery excellent”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re glad to hear you’re very pleased with the sideboard and that delivery was excellent. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 months ago

“Excellent product”

Helpful Report

Posted 3 months ago

Thank you for your kind words. We’re glad you’re happy with the product. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 2 months ago

“Delivered with care and promptly.”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re glad to hear your delivery was with care and prompt. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 3 months ago

“When I first received my cabinet the delivery company dumped in the garden . I live on my own so was unable to move on my own. We then had a lot of rain so as a result the cabinet was ruined. I then received a replacement over a week later. I was told I was going to receive some money back on this purchase which never happened”

Helpful Report

Posted 3 months ago

Our apologies Natasha, this one slipped through the net. One of the team should have been in touch to sort your allowance out after satisfactory delivery of your replacement shoe cabinet. I have authorised an allowance to be refunded back onto your card this afternoon. I know the whole experience was not what any of us would want.

Posted 3 months ago

“Great furniture. Fantastic customer service, very helpful and kept me fully informed.”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re glad to hear you had great furniture and fantastic customer service, and that we kept you fully informed. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 3 months ago

“The furniture that we received was of a very good quality. There was only a small amount of diy involved. All the furniture was very well packed and protected. We are very pleased with everything.”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re glad to hear the furniture is of very good quality, there was only a small amount of DIY, and it arrived well packed. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 3 months ago

“Great product, exactly what I was expecting. Even came with some optional classy metal handles too as well as the wooden ones. Very happy. Could have done with some help getting it upstairs though but I'm guessing that's not part of the service?”

Helpful Report

Posted 3 months ago

Thank you for your review. We’re delighted to hear you’re happy with the product and that you appreciated the optional handles. We understand that moving it upstairs isn’t part of the service, but we’re here if you need any guidance or further assistance. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Furniture World

Posted 3 months ago

Furniture World is rated 4.7 based on 875 reviews