Furniture World Reviews

Name: Furniture World
Address: Furniture World Ltd, Unit 1, Cardrew Ind Est, Redruth, Cornwall
Rating: 4.65

4.7 Rating 808 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 808 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

sales@furnitureworld.co.uk

Location:

Furniture World Ltd, Unit 1,
Cardrew Ind Est,
Redruth
Cornwall
TR15 1SS

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Furniture World 5 star review on 23rd January 2026

380

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice sideboard. Arrived quickly.”

Helpful Report

Posted 6 months ago

Thank you for your positive review, Mr. Furniture World! We're delighted to hear that the sideboard arrived quickly and met your expectations. Your satisfaction is our priority, and we truly appreciate your support. Warm regards, Team Furniture World

Posted 6 months ago

“Good customer service and very prompt delivery”

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Posted 6 months ago

Thank you for your fantastic review! We're delighted to hear that you experienced good customer service and prompt delivery. Your satisfaction is incredibly important to us, and we are grateful for your support. Warm regards, Team Furniture World

Posted 6 months ago

“Wonderful and very quickly delivered too”

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Posted 6 months ago

Thank you for your fantastic review, Ms. Furniture World! We're delighted to know that your order was delivered quickly and met your expectations. Your support truly motivates us to keep providing great service. Warm regards, Team Furniture World

Posted 6 months ago

“I am really pleased with my flip top table I purchased from you, it is ideal for my needs.i was pleased with the quality. It is solid wood. It was very easy to put the legs on that is all I had to do, I did need my nephews help as it is quite heavy. Overall the whole experience was very good right down to the delivery.”

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Posted 6 months ago

Thank you for your fantastic review, Mrs. Furniture World! We are thrilled to hear that your flip top table is perfect for your needs and that you appreciated the solid wood quality. It's great to know that assembling it was straightforward, and we appreciate your nephew's help! We're also pleased that the delivery met your expectations. Your feedback truly brightens our day! Warm regards, Team Furniture World

Posted 6 months ago

“product is ok, service was exceptional , they replaced a damanged item by the courier within a resonable time and kept me informed all the way”

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Posted 6 months ago

Thank you for your kind words, Mr. Furniture World! 😊 We're glad to hear you were pleased with our service and the prompt replacement. Keeping our customers informed is important to us, and it’s great to know we met your expectations. Best wishes, Team Furniture World

Posted 6 months ago

“Ordering and delivery super simple.”

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Posted 6 months ago

Thank you for your feedback! We’re delighted to hear that you found the ordering and delivery process so straightforward. We hope you enjoy your purchase and look forward to assisting you again in the future.

Posted 6 months ago

“I ordered 2 lite, oak slim Salisbury bookcases to match my TV unit (also Salisbury). When they arrived I found that they needed to be built. I am an elderly widow with no ability to do this. This was not stated on the website. I had to hire a handyman and left him to it. When I returned to find the bookcases in place I realised that they were not the same wood colour as my unit and look inferior quality. This was also not made clear on the website. I'm very disappointed.”

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Posted 6 months ago

I am sorry that you were disappointed with your bookshelves. It clearly states on our website that these items are supplied as self assembly. I am unable to trace any previous order placed with us for a TV unit.. Unfortunately, many furniture retailers name change and use generic names such as Salisbury – this doesn’t mean that one Salisbury is necessarily the same as another. I suspect you ordered the TV unit from a different company and the shelves from us.

Posted 6 months ago

“Theservice was excellent. Easdy to use website, good communication regarding the order status, and it was delivered swiftly and on time.”

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Posted 6 months ago

Thank you for the wonderful review! 🌟 We're so glad to hear that you found our website easy to use and appreciated our communication and prompt delivery. Your feedback inspires us to keep providing top-notch service! Warm regards, Team Furniture World

Posted 6 months ago

“I went into furniture world today in Redruth Scott made us feel very welcome and nothing was to much trouble I am looking forward to my new bed new sofa and dining table and chairs definitely will be going back highly recommend”

Helpful Report

Posted 6 months ago

Thank you so much for your fantastic review, Sarahjane! 🌟 We’re thrilled to hear that Scott made your visit enjoyable and that you’re excited about your new purchases. Your recommendation means a lot to us, and we can’t wait to welcome you back for more shopping fun! Warm wishes, Team Furniture World

Posted 6 months ago

“Furniture World's service was excellent! Communication was fully involved, reassuring and effective, especially when the couriers failed to deliver on the promised date - sorted out promptly, so we have full confidence and would happily use them again.”

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Posted 6 months ago

Thank you so much for your wonderful review, Peter! 🌟 We're delighted to hear that our communication and service met your expectations, especially during the delivery hiccup. Your confidence in us means everything, and we can't wait to assist you again in the future! Warm regards, Team Furniture World

Posted 6 months ago

“Such a friendly shop . A big thank you to Kevin for all your help . You got me the best price , fast delivery date and all with a great sense of humour . I would recommend this store to anyone who want's great value and great customer service .”

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Posted 6 months ago

Thank you so much for your lovely review, Diane! 🌟 We're so pleased to hear that Kevin could assist you with a smile and help you find the best deal. Your kind recommendation means the world to us! We look forward to welcoming you back to our friendly shop anytime. Warm regards, Team Furniture World

Posted 6 months ago

“Prompt professional service.”

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Posted 6 months ago

Thank you for your fantastic review, Mr! 🌟 We're thrilled to hear that you experienced prompt and professional service. Your satisfaction is our priority, and we can’t wait to assist you again in the future! Warm regards, Team Furniture World

Posted 6 months ago

“Was fine ordered item it was delivered”

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Posted 6 months ago

Thank you for your feedback, Mrs! 🌟 We're glad to hear that your order was delivered smoothly. Your satisfaction is our goal, and we appreciate your support! Warm regards, Team Furniture World

Posted 6 months ago

“The service was excellent, informed every step of the way from order confirmation to delivery”

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Posted 6 months ago

“Easy to use website, item exactly as described and very prompt delivery. We would happily use Furniture World again in the future.”

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Posted 6 months ago

“Ordered online, very simple and easy to do, then delivered quickly, plenty of liaison during build up to delivery. Will use again.”

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Posted 6 months ago

“We are pleased with the service we recieved from this store and would order from them again.”

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Posted 6 months ago

“It looks better than the picture.”

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Posted 6 months ago

“I ordered from Furniture World because of the great price. I was updated regularly about how my order was progressing right up to delivery. very happy with the service I received!”

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Posted 7 months ago

“From initial order to delivery,we cannot fault this company. The Chesterfield sofa is absolutely beautiful, stunning craftsmanship and a real statement piece. Very comfortable too!!!”

Furniture World 5 star review on 11th July 2025

Helpful Report

Posted 7 months ago

Furniture World is rated 4.7 based on 808 reviews