Furniture World Reviews

Name: Furniture World
Address: Furniture World Ltd, Unit 1, Cardrew Ind Est, Redruth, Cornwall
Rating: 4.65

4.7 Rating 875 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 875 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

sales@furnitureworld.co.uk

Location:

Furniture World Ltd, Unit 1,
Cardrew Ind Est,
Redruth
Cornwall
TR15 1SS

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Furniture World 5 star review on 3rd April 2026

388

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely comfortable chair. Slightly hard to get it to recline when first used.”

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Posted 10 months ago

“Ordered 2 G Plan sofas online and I was pleased with the service I received from Furniture World. It was so easy to order and they kept me updated on delivery dates.The men who delivered the sofas were also very helpful.”

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Posted 10 months ago

“Prompt delivery and handled with care”

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Posted 10 months ago

“The service from Furniture World was excellent. The company kept me informed of the probable delivery date. I contacted them regarding a query I had and they put my mind at ease straight away. Delivery was as stated. Excellent company to do business with”

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Posted 10 months ago

“I ordered two bookcases from Furniture World. They were excellent quality, fitting in well with the my study room's colour scheme. High quality service including communication.”

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Posted 10 months ago

“Speedy and clear feedback given on delivery date and time.”

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Posted 11 months ago

“Company were very responsive and always kept me updated as to where my order was. Would buy from them again in the future.”

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Posted 11 months ago

“Beautiful Tall Boy was delivered with care in under a week. Stunning reclaimed Bemudan wood, not a nail in sight. Love it”

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Posted 11 months ago

“Lovely piece of furniture, arrived very quickly, the only thing was the delivery driver was running late and he wouldn’t wait till I checked the item was ok which I was asked to do , luckily everything was ok apart from screws for the drawer were missing, but I was very quickly sent some in the post.”

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Posted 11 months ago

“Good service”

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Posted 11 months ago

“No problems at any time.”

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Posted 11 months ago

“We were looking for furniture to fit specific sized spaces. This included a shallow bookcase. Furniture World was one of the few places that had what we wanted. Ordering was straightforward, and we were advised that at least one of the items is made to order, so would take an estimated 8 - 10 weeks. In the end, delivery was 15 weeks after placing the order, although in fairness, I did receive a couple of emails with revised estimated dates. This would not stop me from ordering from Furniture World again. Before delivery, I received messages and a phone call to confirm a delivery date convenient for me, and the items were delivered on time and with care.”

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Posted 11 months ago

“Excellent, friendly and helpful service from Kevin, gave us the options and left us to browse at our leisure. Delivery date on 3-piece suite due within one month, clear instructions given on (minimal) assembly tasks. Very happy.”

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Posted 11 months ago

“On the occasions Ii contacted the company during the past two months I received answers to all my questions I asked. Very helpful and efficient.”

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Posted 11 months ago

“The service received was excellent from Furniture world and V1 the currier.”

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Posted 11 months ago

“Great quick service”

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Posted 11 months ago

“Excellent service and delivery. Good communication”

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Posted 11 months ago

“The service was fine when making the purchase but when there was a significant delay in getting the item delivered, the service was poor.”

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Posted 11 months ago

“After getting a confirmation email about expected delivery date between 23 & 29 & nothing coming no email update or communication until I emailed company then was another 2 weeks said was late arriving to warehouse after that delivery company were very good with communication”

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Posted 11 months ago

“Great communication on delivery dates and overall fantastic experience.”

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Posted 11 months ago

Furniture World is rated 4.7 based on 875 reviews