Name: Furniture World
Address: Furniture World Ltd, Unit 1, Cardrew Ind Est, Redruth, Cornwall
Rating: 4.64

“. Bought a desk for my grand daughter was served by Ollie who couldn’t have been more helpful”

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Easy and straightforward to order online. Good communication. Delivery guy courteous and carried the item into.our hallway. Well packaged and superfast delivery, less than 24hrs after ordering.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Excellent”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Competitive price and delivered on time. Staff very helpful. Would recommend.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“The service was very good and on time.they were very friendly and helpful.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“I placed my order of 10 chairs and 2 stools at the end of May and the stools were delivered within a week or so the chairs however took 3 months! At no point did FW contact me to discuss the delay, no mention of long delays on the website, order confirmation or at any other time. I had to contact them to be told and even then expected delivery times were vague. The communication with customers is automated and sparce. When they did send the item for delivery I was given less than 24 hours notice which wasn’t enough to book time off work to be there. I then had to reschedule evening plans to accommodate their haulier. When I unboxed the 10 dining chairs they were a completely different shade of grey to the previously delivered stools? I haven’t bothered contacting FW as I’m sure they will just say different batches, which could have been avoided if they were all sent from the same batch I’m sure. Anyway to ensure I have dining chairs for Christmas I don’t want to risk sending them back . My advice is go somewhere else!”

Helpful Report

Posted 1 year ago

Good morning Melanie I’m sorry to hear that you are unhappy with the service you have received regarding your recent order with us , I have looked into this for you and I can see that we did update you with the delivery delay for part of your order . The sales team offered for you to cancel or reselect to other items which may be available for a faster delivery , once your order arrived into our warehouse on the 6th August we were unable to dispatch it straight away as you instructed us that you would be on holiday from the 3rd - 16th August . The order was dispatched from our warehouse on the 17th August and delivery was made to yourself on the 23rd August . We do understand our customers frustration that orders can sometimes take a little longer than planned , this is due to unforeseen circumstances and customers are kept updated

Posted 1 year ago

“Excellent product, easy to order, great customer service and delivered on time. Would definately use them again.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Quality product, delivered as promised by a friendly team”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Items arrived undamaged.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“I can't fault Furniture WORLD at all. The first cabinet I ordered was delivered next day and when I opened the carton it was the wrong size. I phoned straight away to let them know and spoke to Jade who told me it was the one I had asked for. My fault not Furniture WORLD's. But Jade said it wasn't a problem I only needed to pay the extra cost of the larger TV cabinet and it would be delivered. I was very impressed not only with Furniture WORLD but also with Jade's calm manner and the professional way she handled my phone call and order. The cabinet arrived a few days later and we are delighted with it, and also V1 Distribution's prompt delivery. Thanks again to all at Furniture WORLD especially Jade.”

Furniture World 5 star review on 27th August 2024

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“An excellent and efficient firm, a pleasure to do business with.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Great service. Good communication from Furniture World who were happy to rearrange our delivery date as we were on holiday. Chairs arrived well packaged and in perfect condition.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Brought two sideboards 1 came very quickly although I had to phone to find out when is it due and the second one took ages to come but I think this was outside of there control although the day I re chose it did not come on that day so I had to rearrange another day”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Absolutely thrilled with product.Unbelievably well packed an delivered on time.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“Great service, always replied to my emails. They kept me informed along the way.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“This would have cost over £400 from the local furniture world shop, but we got it at half that price through clearance on line”

Helpful Report

Posted 1 year ago

“Good comms and delivery”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“The communication was excellent after placing the order”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“I purchased a dining table from the company and was kept up to date with timescales for delivery. Excellent customer service.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

“I had to wait quite a few weeks longer than expected for the delivery of my sideboard ,but it was worth it .The delivery men were very efficient ,and my sideboard is great ,good quality ,and looks lovely in my living room .”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to give us this review. We are delighted that you are happy with your experience here at Furniture World and we hope to hear from you again soon. Kind Regards, Ethan.

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Furniture World Reviews

About Furniture World:

Phone:

Email:

Location: