FURL Reviews

Name: FURL
Address: 71 - 73 Fairfax RoadSwiss Cottage, 71 - 73 Fairfax RoadSwiss Cottage, London Borough of Camden
Rating: 4.88

4.9 Rating 1,584 Reviews

99 %

of reviewers recommend FURL

4.9

Based on 1,584 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0208 4516999

Email:

david@furl.co.uk

Location:

71 - 73 Fairfax RoadSwiss Cottage,
71 - 73 Fairfax RoadSwiss Cottage
London Borough of Camden
NW6 4EE

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FURL 5 star review on 18th November 2025

166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I had previously bought a storage bed and extending console/dining table, which I mostly use as a desk”

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Posted 6 years ago

“Great product, with acres of storage space. Delivered and installed quickly neatly and very politely. Top marks all round, thank you!”

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Posted 6 years ago

“The sofa is amazing! It’s so comfortable as a sofa and a bed. I live in a top floor flat that is challenging to get furniture into and getting this sofa in was not a problem at all. The delivery team were great too. Super professional and friendly. Can’t say enough positive things. I highly recommended Furl.”

FURL 5 star review on 19th November 2019

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Posted 6 years ago

“The installer was outstanding and the driver was just as good!”

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Posted 6 years ago

“Courteous, called before hand to let me know they were arriving, polite, friendl, careful with the house. Very pleased.”

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Posted 6 years ago

“Extremely polite and helpful delivery staff. Very happy with finished product.”

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Posted 6 years ago

“The sofabed looks amazing and the delivery team were excellent. Would highly recommend.”

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Posted 6 years ago

“Having received our bed and sofa bed on the 24th October we can say we are so pleased with our choice. The Furl design of both is just what we wanted and look/feel great in our bedrooms. The 2 delivery guys were fantastic, very polite, wanted to inform me on how both piece of furniture were installed and operated. I have to say the end to end set up of Furl is excellent. From showroom to on line chat to support the payment and to construction and finally delivery is so customer focused. I will certain recommend Furl to family and friends.”

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Posted 6 years ago

“We received excellent service and advice at the Furl showroom, giving us time to explore all options of sofa bed. When contacting the Furl team queries were dealt with promptly. Our sofa bed was delivered by two Furl personnel who installed it efficiently and were very considerate and polite. We are very pleased with our purchase, our sofa is comfortable to sit and sleep on.”

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Posted 6 years ago

“We received excellent service and advice in the showroom, giving us time to explore every option, which led us to find exactly what we wanted. Our sofa bed was installed extremely efficiently by two polite and considerate delivery personnel. Overall very happy with our new sofa bed.”

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Posted 6 years ago

“We are so pleased with the bed, the quality and finish are superb, we hadn’t seen an example of a wooden bed so didn’t have much to go by. The delivery team were wonderful so polite and respectful in my home. They are a credit to the company. Thank you.”

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Posted 6 years ago

“Fantastic sofabed, the best in the UK. service was very good from David helping to recommend the right product through the two of the most polite and conscientious delivery men I have met really they are a great asset to the company thank you”

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Posted 6 years ago

“Great delivery and build service by two very professional and courteous guys”

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Posted 6 years ago

“It seemed that everywhere I looked for a storage bed, the only ones available had horrid dimensions. They all just look wrong. Then I found Furl, and their very clever storage furniture solutions. Beautifully designed, and well made (in Great Britain). It’s proper high quality stuff too, in a world that seems to have gone flat pack crazy there was none of the disappointment of getting a box with poor instructions, having to spend an evening swearing while trying to put it all together. Fun furniture arrives in a van, with nice people who carry it into your home and if needed on a large item like the bed I purchased from them, the assemble it onsite. It feels like buying something special – just like it should be.”

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Posted 6 years ago

“Great Service from the team”

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Posted 6 years ago

“Beautiful sofa AND an exceptionally comfortable bed. It’s modular design meant it was easily transported through a tight access area. Being modular also meant I could have a larger sofa than I would otherwise so very, very happy.”

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Posted 6 years ago

“Really pleased with my sofa bed the storage arms are such a great idea too! Delivery was excellent and the guys were friendly and professional”

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Posted 6 years ago

“Everything about this company speaks care, design flair and excellence. Choosing and ordering was a pleasure; while the delivery today was flawlessly done: Thomas and his companion are calmly competent, negotiating my tiny Victorian stairway, and putting the sofa bed together with skill and charm. Thanks to all the team: I am thrilled with the sofa bed - it looks glorious in my tiny but beautiful studio and I am looking forward to comfortable and peaceful sleeping.”

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Posted 6 years ago

“What a great product! Had been looking for ages for an ottoman bed that wasn’t just a square piece of furniture. Stylish and brilliant quality too. The guys that delivered and built the bed are a credit to your company, working in client services myself, I would certainly employ them. One very happy customer!”

FURL 5 star review on 29th September 2019

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Posted 6 years ago

“Today we purchased our forth sofa bed from Furl. They are really amazing and have made every room in our house multifunctional. My boys love their single sofa beds, and today we bought a superking size sofa bed for the master bedroom.They look great and the mattresses are so comfortable. The arms have extra storage in them. Living in London you need to make the most of every little space. The service at Furl has always been outstanding. I fully recommend them.”

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Posted 6 years ago

FURL is rated 4.9 based on 1,584 reviews