Fulham Timber Reviews

Name: Fulham Timber
Address: Unit 9 Ellerslie Square Industrial Estate, Lyham Road, London, London Borough of Lambeth
Rating: 4.38

4.4 Rating 471 Reviews

83 %

of reviewers recommend Fulham Timber

4.4

Based on 471 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Fulham Timber 5 star review on 24th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some 8x2 C24 from Fulham Timber, great price, good quality and prompt delivery. This was the second delivery and will be ordering a third.”

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Posted 6 months ago

“Ordered a load of battens from Fulham Timber as they were the cheapest I could find. Delivery was trouble-free, the driver was helpful and even provided a couple of bearers to rest the battens on. Only giving 4 stars as a few of the loose battens I received were bowed and pretty much unusable, but the ones grouped in packs of 10 seem straight and decent quality. Overall I was pleased with the whole process and would use Fulham Timber again.”

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Posted 6 months ago

“3 voicemails left requesting some confirmation of delivery - no calls returned Plasterboard corners were damaged on 2/4 boards Carcassing timber had been sitting water 1 timber was twisted Plywood was not flat Discussed with driver who asked us to call the office but on basis of previous unreturned calls, there is no point.”

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Posted 6 months ago

“Always delivered to me on time and good quality wood”

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Posted 6 months ago

“Items arrived on time, well packaged and in good condition”

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Posted 7 months ago

“Arrived before time our driver was helpful thecquality of our goods were excellent”

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Posted 7 months ago

“Good service second time I've shopped here 😀 Happy customer”

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Posted 7 months ago

“Fantastic service. Always delivers on time!! And if you need extra materials after your initial order this company is so accommodating with delivery fees. I highly recommend!”

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Posted 7 months ago

“Good purchasing experience and a good product delivered when they said so i'm pretty happy with that.”

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Posted 7 months ago

“Good quality products and very helpful staff.”

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Posted 7 months ago

“The order was delivered the day after the email stated. Couldn’t get in touch with anyone to find out and nobody contacted me to let me know about the delivery either. The funniest thing is as soon as I complained via PayPal I got a response. Eventually it got delivered the next morning.”

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Posted 7 months ago

“Quick and easy. Although the driver ( I believe it's their own) can be more polite and not talk to me as if I'm a worker or something. I even have to help him carry stuff down as he can't be bothered to do anything.”

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Posted 7 months ago

“I found the back up service excellent - I ordered incorrectly and Sydney took charge and sorted it even better than I expected”

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Posted 7 months ago

“Excellent service, fast and incredibly polite staff.”

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Posted 7 months ago

“I have been kept up to date, phoned, and deliveries on time. The service I have received has been great, I will keep going back as I have been treated very well by Fulham Timbers, and they have gone out of their way to assist.”

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Posted 7 months ago

“Great service, delivered by a very friendly and helpful driver. It's wood, what more do you want?”

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Posted 7 months ago

“Good service. Quick to respond to queries.”

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Posted 7 months ago

“I have to say Sidney has been so helpful He is a great asset and credit to you. Nothing was too much trouble for him And when I had a problem he sorted it out straight away. Very impressed with the service I received from the delivery drivers also Thank you”

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Posted 8 months ago

“Many of the timber pieces were warped and essentially unusable”

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Posted 8 months ago

“The quality of the product was terrible. I can't match it with the photo provided. I wish I had got it from WIcks or other timber after checking the colors and quality of the product.”

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Posted 8 months ago

Fulham Timber is rated 4.4 based on 471 reviews