Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 5,089 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 5,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“He did a great job on my car. Just don't understand why he poured fuel down my neighbours coal chute.”

Helpful Report

“Put a small amount of Adblue in my Diesel tank. Knew it wasn’t worth risking anything. Made sure I didn’t start the engine. Breakdown cover wouldn’t help me, so decided to use Fuel Fixer. Great call centre. Fast despatch and friendly and helpful mechanic. Would recommend! Was more expensive than I was expecting, but mechanic was on-site for over 2hrs and I could see was very thorough. Many thanks”

Helpful Report

Thank you for your review, Andy! We're glad to hear you made the wise choice to contact us after your Adblue mishap. It's great to know our call center and the mechanic provided you with helpful and friendly service. We appreciate your understanding regarding the costs and are glad to see the thoroughness of our mechanic was worth it. Your recommendation means a lot to us! If you need anything else in the future, don't hesitate to reach out. Best wishes, Aftercare Team Fuel Fixer Limited

“Very good and polite service”

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“Quick and efficient”

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“Fantastic service, it was a bank holiday and the crowd closest to us refused to come out. Fuel fixer were with us inside 45 minutes and had the car running in less than an hour. Totally recommend them. 5 Stars”

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“Mechanic was superb and very reassuring and confident with what he was doing”

Helpful Report

Thank you for your review, Michael! We’re thrilled to hear that our mechanic made such a positive impression and instilled confidence in you. Providing reassurance and expertise is what we aim for with every visit. If you have any further questions or need assistance, don’t hesitate to reach out! Best wishes, Aftercare Team Fuel Fixer Limited

“The engineer was polite and very helpful plus he got me back on the road. However, I think when you quoted me £500 for a call out this was very expensive and I had no intension of paying it. This eventually came down to £150 plus £110 for the engineer and petrol this came to £260.”

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“They arrived quickly and resolved my issue by draining my fuel tank”

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“Very good technician but was unable to do a flush. Due to clips being one off. Very patient as volvo has a saddle tank meaning having to pump from one to another to empty. Car started first time and I have now filled up with right fuel ⛽ .”

Helpful Report

Thank you for your review! We're thrilled to hear that our technician was able to assist you with your Volvo, even with the challenges presented by the saddle tank. It's great to know that your car started up without a hitch after filling up with the right fuel. We appreciate your patience and understanding during the process. If you have any more questions or need assistance in the future, feel free to reach out! Best wishes, Aftercare Team Fuel Fixer Limited

“Very efficient arrived in an hour and solved the problem. Very happy with service.”

Helpful Report

Thank you for your review! We're thrilled to hear that our team was efficient and able to resolve your issue promptly. Customer satisfaction is our goal, and it's great to know you were happy with the service. If you ever need assistance in the future, don’t hesitate to reach out! Best wishes, Aftercare Team Fuel Fixer Limited

“Excellent service. Aidy arrived within 35mins at 8.30pm and put my mind at ease in a stressful situation. Was all sorted in about an hour. Not cheap but worth every penny! Thank you”

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“Great service, came promptly and very friendly and competitive on price”

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“Friendly and quick fixed. Thank you 😊”

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“So delighted with this service - adblue added to diesel by mistake - I thought the car was finished. This service works - prompt efficient and professional. If you’ve made this error ring that number!!!”

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“Fuel Fixer's fuel technician arrived in less than half an hour! We had realised our mistake at the pump, and had not driven it since filling up our petrol car with diesel, so the pumpout was straightforward, with no contamination in the engine. All completed very professionally within the next half hour, and we were safe to go on our way with great relief. And our day was not spoiled... The technician was knowledgeable, helpful and friendly, and our car has been running perfectly. Thank you!”

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“Chap was obliging and very pleasant”

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“Didn’t fix the problem. I paid £550 and not sorted the problem. Will not recommend or use again”

Helpful Report

Hi Michael, Thank you for taking the time to share your experience with us. We're truly sorry to hear that your issue wasn’t resolved despite your investment in our service. It's disappointing for us as well when we don’t meet expectations. We would like to understand more about your situation so that we can address it and prevent this from happening in the future. Please reach out to us directly at aftercare@fuelfixer.co.uk. Your feedback is critical to helping us improve our service. Best regards, Aftercare Team Fuel Fixer Limited

“Quick and efficient and very polite from start to finish. Would highly recommend.”

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“Service was great.”

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“The operator on the phone it was very kind and polite , and try to sort out the problem. In the beginning he was tried to make the price a bit too much ,but at the end end good. The guy who extract the wrong fuel as well it was very good and very pleaseful.”

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Fuel Fixer is rated 4.8 based on 5,089 reviews