Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 6,722 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 6,722 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

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“Person carrying out the draining of the wrong fuel on my Volvo did an excellent job and I would not hesitate to recommend this organisation”

Helpful Report

Thank you! We’re pleased you were happy with the service and really appreciate your recommendation. Best wishes, Team Fuel Fixer

“I was in the unfortunate position of needing assistance having petrol in my diesel tank and the support I received from Fuel Fixer was excellent. The original call was straightforward and outlined the arrangements including the cost and then, when the technician arrived, fortunately within just 20mins, he dealt with the problem promptly and without any fuss. He was clear about the process and how long it would take (all done within an hour). In discussions with the technician he confirmed that his company wasn’t the cheapest but they guaranteed that they would have me back on my journey quicker than any other company that provides the same service. All in all an excellent service with very good customer service. They also provide a 30 day warranty, in the event that there are subsequent problems after the initial fix. It’s apparently rare for problems to arise but reassuring to have the warranty nonetheless.”

Helpful Report

Thank you for your feedback, Andrew! We’re glad our team could respond quickly, explain things clearly, and resolve the issue efficiently. It’s great to hear you were happy with both our service and the support from our technician, as well as our warranty! Warm regards, Team Fuel Fixer

“Shocking service. I waited almost 5 hours to get my car back on the road.”

Helpful Report

“Prompt and excellent service”

Helpful Report

Thanks! Happy to hear you were pleased with the service. Warm regards, Team Fuel Fixer

“problem solved in very quick time. fuss free service. thankyou”

Helpful Report

Thanks! Happy to hear the service was fast and fuss-free. Best wishes, Team Fuel Fixer

“Great service,arrived in 40 mins,explained what he would do,did the job , no problems since,”

Helpful Report

Thanks! Happy things went smoothly and that you’ve had no problems since. Warm regards, Team Fuel Fixer

“Good service but expensive”

Helpful Report

Thank you! We’re glad you were happy with the service. Best wishes, Team Fuel Fixer

“The best service”

Helpful Report

Thank you! We’re so pleased you were satisfied with our service. Warm regards, Team Fuel Fixer

“I was really worried after putting the wrong fuel in my car. I thought l had damaged the engine. Didn't ve any hope in hell until fuel fixer turned up . I left it up to the engineer to sort my car out and he knew how to fix the problem. I back on the road n driving home as,though nothing had happened.”

Helpful Report

Thanks! We’re happy our team could take care of the issue and have you back on the road. Warm regards, Team Fuel Fixer

“Great thankyou! 👍”

Helpful Report

You’re very welcome! Glad we could help 👍 Best wishes, Team Fuel Fixer

“Quick callout, in comparison AA couldn't attend until the next day. Representative was courteous, polite. Fuel issue was resolved in just over an hour. No issues at all since.”

Helpful Report

Thank you! Glad we could get to you quickly and keep things running smoothly. Best wishes, Team Fuel Fixer

“I felt the price was high. The guy took around 20 minutes to sort it, for nearly £500?. The guy was nice enough but also took 3 hours to get to me and I had 2 young children in the car with me.”

Helpful Report

Thank you for sharing your experience, Lynn. We're sorry to hear that the timing and pricing did not meet your expectations. We appreciate your feedback and understand how important prompt service is, especially with little ones in the car. We'll be sure to take your comments into account for future improvements. Warm regards, Team Fuel Fixer

“Fuel fixer engineer, arrived the area within 10 minutes to help me with my car problem and then the car problem was solved. The Engineer was very professional and safety conscious. I highly recommend anyone having such problems to use fuel fixer”

Helpful Report

We really appreciate your feedback! It’s great to hear our engineer could assist quickly and safely. Warm regards, Team Fuel Fixer

“A great service arrived in good time resolved the issue within a couple of hours great price”

Helpful Report

Thanks! We’re glad everything was sorted quickly and that you were satisfied with the service Warm regards, Team Fuel Fixer

“Very efficient and quick service, very professional thanks”

Helpful Report

Thank you! We’re pleased our service was efficient and met your expectations. Warm regards, Team Fuel Fixer

“Very good service and was all done within half hour. Only thing i would say it was a very expensive mistake to make. Lesson learned.”

Helpful Report

Thanks! We’re pleased the issue was resolved so quickly and that you were happy with the service. Warm regards, Team Fuel Fixer

“From the first phone call to the final payment, the folks at fuel fixer were amazing!! They dealt with a frantic mother worried for her boy. The boy who was clueless about what was going on and then a very happy mother after they rescued and rectified the boys mistake! Well done team!!”

Helpful Report

Thank you, Rebecca! We’re so glad we could help ease the worry and get everything sorted. Delighted to hear it all worked out well. Warm regards, Team Fuel Fixer

“Dear sir./madam I had the most wonderful experance with your gay. He was very profsional knowlegable and took a great deal of care for my car. i will recomend your compay and would give you a 10 star if there was one.”

Helpful Report

Thank you! We’re glad our technician provided professional service and that you were so pleased with the experience. Warm regards, Team Fuel Fixer

“A very quick service from call out to job complete about 21/2 hrs”

Helpful Report

Thank you, Lee! It’s great to know the service went quickly and effectively. Warm wishes, Team Fuel Fixer

“This service is first class . The guy , John, was with me in 40 mins. Tank drained , fuel rail flushed, filled with 15 litres of new diesel and all done within 90 mins. Off on my way. Thanks guys 5* service 👏👏”

Helpful Report

You’re welcome, David! We’re glad John could take care of everything efficiently and get you moving again. Warm wishes, Team Fuel Fixer

Fuel Fixer is rated 4.8 based on 6,722 reviews