Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.78

4.8 Rating 6,617 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 6,617 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

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“The chap turned up and just got on with the job.”

Helpful Report

Thank you for your review, Tim! We're pleased to hear that our team got right to work and made the process smooth for you. Best wishes, Team Fuel Fixer

“You did well at removing the fuel but did not clean the tank or the fuel filter in the tank. I broke down constantly on the way home. I have removed my tank and it was full of grease and the fuel filter was blocked as well a lot of money for nothing.”

Helpful Report

Hello John, Thank you for your feedback. We're really sorry to hear that you faced issues after our service. I see from the job report that we were booked to remove water from your fuel (diesel) tank. From your review, there was no trace of water left, which would mean that we did do what we were booked to do. The presence of grease could be the result of the misfuelling (diesel contains natural hydrocarbons and sometimes additives that act like surfactants), but if it were, then it would be a thin emulsion layer, not a load of grease. On the filter, we do recommend that the filter be replaced. In the case of water, the filter, being made of a paper product, would absorb water and the only handling is to replace it. Whilst it is wet, you could have management lights and sensor lights Regards, Team Fuel Fixer

“After a very scary mistake and long wait to be rescued, it was good to see the man from Fuel Fixer. He was very kind and friendly and sent us on our way.”

Helpful Report

Thank you for your lovely review, Rebecca! We’re so glad to hear that our team was able to help you after a tough situation. Your kind words about our friendly service mean a lot to us. Best wishes, Team Fuel Fixer

“Gaz was very efficient. He drained and flushed through my diesel car getting rid off all the traces of the Super Unleaded I had accidentally pumped into my car. I was so relieved to be back on the road and my car is running well again.”

Helpful Report

Thank you for your review, Lynsey! We're glad to know that Gaz was able to assist you efficiently and get your car back in top shape. Your relief and satisfaction are exactly what we aim for! Warm regards, Team Fuel Fixer

“Great service, came quickly and got the car back working.”

Helpful Report

Thank you for your review, Tim! We're glad to hear that our service was quick and got your car back up and running. Your satisfaction is what drives us to keep delivering top-notch assistance. Warm regards, Team Fuel Fixer

“Excellent service. Very professional polite and helpful tech . Would definitely recommend this service.”

Helpful Report

Thank you so much for your review, Rhona! We're glad to hear that you found our service professional, polite, and helpful. Your recommendation means the world to us! Warm regards, Team Fuel Fixer

“Very happy with the service the guy was very pleasant and we are on our way again. Should’ve rang you first not the AA”

Helpful Report

Thank you for your review, Richard! We're glad to hear that you had a pleasant experience with our service and that you’re back on the road. It’s great to know you found us helpful right from the start! Best wishes, Team Fuel Fixer

“Operative arrived in under one hour and answered all my questions thoroughly whilst the diesel was removed from my petrol car. They then put petrol back in and ensured the engine started and ran smoothly and I was back on the road 1.5hrs after making the initial call. Many thanks to Robert who attended and of course the back office team”

Helpful Report

Thank you for your review, Alan! We're glad to hear that Robert and our team were able to respond quickly and get everything sorted for you. Your appreciation for the service means a lot to us! Best wishes, Team Fuel Fixer

“Darko, my engineer came out quickly and provided an efficient service. He also help to ease my feeling of stupidly!”

Helpful Report

Thank you for your review, Beverley! We're glad to hear that Darko provided prompt and efficient service while also helping to ease your worries. Your comfort and satisfaction are our top priorities! Wishing you all the best, Team Fuel Fixer

“Excellent efficient service but very expensive”

Helpful Report

Thank you for your review! We appreciate your feedback on our efficient service. Best wishes, Team Fuel Fixer

“Engineer was great did the work super fast and was really helpful. Only thing was the wait time - had to wait over 3 hours”

Helpful Report

Thank you for your kind review! We're pleased to hear that our engineer provided great service and was helpful. We apologize for the extended wait time and appreciate your patience. Best wishes, Team Fuel Fixer

“I thought that the service was fast, good and very helpfull”

Helpful Report

Thank you for your review, Steve! We're glad to hear that you found our service fast, good, and helpful. Your satisfaction means the world to us, and we look forward to helping you again in the future. Best wishes, Team Fuel Fixer

“Quick service and excellent technician”

Helpful Report

Thank you for your review, Martin! We’re glad to hear you received quick service from our excellent technician. Your satisfaction is our priority! Warm regards, Team Fuel Fixer

“Very good service from start to finnish.”

Helpful Report

Thank you for your review, Mark! We're glad to hear you had a great experience from start to finish. Your feedback encourages us to keep providing the best service possible. Warm regards, Team Fuel Fixer

“Excellent service 1st class”

Helpful Report

Thank you so much for your review, Ronald! We appreciate your kind words. Warm wishes, Team Fuel Fixer

“Excellent service. Great communication and a very efficient process to drain the tank of incorrect fuel and get the car running again.”

Helpful Report

Thank you for your feedback! We’re glad our service got you back on the road smoothly. Warm regards, Aftercare Team Fuel Fixer Ltd.

“Great service. Quick to come out and resolve the problem. Explained every detail. Would highly recommend.”

Helpful Report

Thank you for your review. We’re so pleased our prompt service and clear explanations made a difference—we appreciate your recommendation! Warm regards, Aftercare Team Fuel Fixer Ltd.

“The engineer, Zoltan, lovely lovely guy. if you have to use this service, and it isnt cheap, it makes it less painful if the engineer is competant, quick and all round good bloke.”

Helpful Report

Thank you for your feedback! We’re delighted Zoltan’s professionalism, speed, and friendly manner helped make the situation easier. Warm regards, Aftercare Team Fuel Fixer Ltd.

“He was very good and when he hit a problem....my car had a saddle tank which couldn't be emptied through the the tank did what had to be done and accessed it through the rear seat. Good thinking and a pleasant guy....since we gave him a free tour round the museum can I have a discount if the entry fee to museum...£12? Only joking! Many thanks Mike Bain”

Helpful Report

Thank you for your feedback, Mike. We’re delighted our technician could get things sorted—and your positive outlook made us grin! Warm regards, Aftercare Team Fuel Fixer Ltd.

“5 star rating, your technician was friendly and got me up and running within 45mins. Even done a we extra diagnostics check as a curtesy because I had a warning light on.”

Helpful Report

Thank you for your 5-star review! We’re glad our technician could get you back on the road quickly and assist with the extra diagnostics check. Warm regards, Aftercare Team Fuel Fixer Ltd.

Fuel Fixer is rated 4.8 based on 6,617 reviews