Friars.co.uk Reviews

Name: Friars.co.uk
Address: 6-8 Main Street,, Keswick, Cumbria
Rating: 4.81

4.8 Rating 16,794 Reviews

96 %

of reviewers recommend Friars.co.uk

About Friars.co.uk:

Welcome to Friars! As an independent family company since 1927, our legacy is rich, giving rise to a unique blend of heritage and innovation.

Visit Website

Email:

sales@friars.co.uk

Location:

6-8 Main Street,,
Keswick
Cumbria
CA12 5JD

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Friars.co.uk 5 star review on 20th April 2025

Elizabeth Joan MacMaster

Friars.co.uk 5 star review on 10th April 2024

Laura Morrison

Friars.co.uk 5 star review on 29th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with prompt service & quality of product”

Helpful Report

Posted 3 years ago

“Lovely product. Beautiful taste. Quality ingredients. Loved the liqueur.The only downside was that, although they were very well packed, the chocolates themselves arrived intact but in a bit of a mess. The box was covered in flakes of chocolate. I’m not sure how well a product like this travels through the post - it probably gets a bit of a bashing.”

Helpful Report

Posted 3 years ago

Hi Daniel, Thank you for your review. I am sorry your chocolates have arrived in this condition. If you would like to call us on, 01768 77 22 34-option one to resolve this. Kind regards, Friars Customer Service.

Posted 3 years ago

“Ordered Easter eggs and chocolates as gifts, on item was wrong, however Friars rectified. Good quality chocolate.”

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Posted 3 years ago

“My order arrived I was a bit shocked when I saw the cafe-tase praline eggs they looked a lot bigger in the advertising but they tasted delicious.x”

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Posted 3 years ago

Hi Christine, Thank you for your review. We do state the weight in grams to give the customer an idea of size. Kind regards, Friars Customer Service.

Posted 3 years ago

“This is my third purchase from Friars. Very please with quality and price of everything I've bought. There was a minor issue with one of the two items on my most recent purchase, but this was quickly rectified and a free replacement sent to me on a next day delivery - Can't fault the customer service!”

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Posted 3 years ago

“Lovely product and I'm always happy to support local businesses. I buy vegan chocolates for my daughter and Friars usually have a good selection.”

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Posted 3 years ago

“Fabulous and helpful telephone service. On-time deliveries. Wonderful chocolate. My only criticism is the price - particularly of the small eggs in egg-boxes”

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Posted 3 years ago

“Chocolates excellent web site totally confusing.”

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Posted 3 years ago

“Brought as a gift for someone so can not comment on the taste but it does look like a great gift.”

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Posted 3 years ago

“Amazing quality of the over production Easter bunnies, and value. I was able to send some off to friends and family, share some with work colleagues and other family members, and there were still plenty left for our household. Much better value than buying individually, and so much easier, thank you. Also got some no added sugar for someone that needs that sort, so excellent range too.”

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Posted 3 years ago

“Good quality dark chocolate Easter egg made with great tasting dark chocolate. Some of the chocolates contained within the egg were too sweet.”

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Posted 3 years ago

“This would have been a five but unfortunately one of the chocolates was squashed and the liquor was over the box and chocolate outside.”

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Posted 3 years ago

Hi Susan, Thank you for your review. We are sorry to hear that one of your chocolates was damaged. If you would like to resolve this, please call us on 01768 77 22 34- option one. Kind regards, Friars Customer Service.

Posted 3 years ago

“This egg was a present, so cannot really say what it tasted like,; all I can say is apparently it looked good, And the service was very good, rapid delivery, Thankyou”

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Posted 3 years ago

“Delivered as paid for”

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Posted 3 years ago

“Friars when you buy their products are excellent - no doubt 5 out of 5 However I feel this time I was duped by their marketing blurb on a product that sounded like they had overproduced and so were in the sale but when I got the item it was from Essen in Europe - the product was adequate but not up to Friars quality- 3 out of 5- to Friars : please if possible specify if you made it or you bought it in - this would be helpful - stay safe”

Helpful Report

Posted 3 years ago

“Ordered a box of Signature chocolate truffles to be delivered to my sister-in-law, who was delighted with them and said they were delicious. The only niggle was that they were delivered earlier than the expected date; but as it turned out, this did not cause any problems.”

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Posted 3 years ago

“These are a great price and really good quality nuts. Although the chocolate covering them is not as nice as Belgium chocolate it is still a quality tasting chocolate and of course if it were Belgium chocolate they would be far more expensive”

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Posted 3 years ago

“Ordered online quick and easy, the product arrived in good condition and on time. Very Happy”

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Posted 3 years ago

“Initial error over delivery was dealt with promptly, generously and with courtesy. Very good impression.”

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Posted 3 years ago

Hi Mr Walton, Thank you for your review. We like to resolve any issue that may arise, as promptly and efficiently as possible. We are glad you are satisfied with the way we resolved it. Kind regards, Friars Customer Service.

Posted 3 years ago

“My wife has to have sugar free chocolate now so this is great.Do you do bars of chocolate.Don’t always want boxes”

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Posted 3 years ago

Hi Carl, Thank you for your review. Currently, we only do the no added sugar in boxes, and easter eggs. Kind Regards, Friars Customer Service.

Posted 3 years ago

Friars.co.uk is rated 4.8 based on 16,794 reviews