FreshGround Reviews

Name: FreshGround
Address: 4th Floor, 141 Moorgate, London, City of London
Rating: 4.87

4.9 Rating 1,239 Reviews

97 %

of reviewers recommend FreshGround

Company Reviews

Info

About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor,
141 Moorgate,
London
City of London
EC2M 6TX

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Visit went well, no issues and very pleasant as always.”

Helpful Report

Hi Jean, Thanks for the great review. If you have further need of us, please let us know. Warm regards, Team FreshGround

“Quick and efficient”

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“Billy was polite and got on with the job.”

Helpful Report

Hi Allison, Thanks for the great review. We're glad Billy got the job done well. If you need anything else, please let us know. Warm regards, Team FreshGround

“Very quick to come fix our machine, wonderful guy who came out to help.”

Helpful Report

Hi Sophie, Thanks for the great review. We're glad the technician was quick and helpful. If you need anything else, please let us know. Warm regards, Team FreshGround

“Piotr Lipski attended to look at a faulty zip tap, He is very polite and the communication was flawless. Thank you for attending so promptly”

Helpful Report

Hi Tracy, Thanks for the kind words. We're glad Piotr looked after you promptly and professionally. If you have further need of us, please let us know. Best regards, Team FreshGround

“Ryan Payne attended site to repair the Billi water tank and provided an excellent level of service throughout the visit. He clearly explained the work carried out, talking me through the issue and the steps he had taken to resolve it. Before leaving, Ryan completed thorough checks to ensure the system was fully operational and working correctly. His professionalism, technical knowledge, and clear communication were greatly appreciated. A very reliable and efficient engineer — a pleasure to deal with.”

Helpful Report

Hi Duarte, Thanks for the feedback. If anything else comes up, please let us know. Best regards, Team FreshGround

“The office is happy again after professional and friendly Jamie repaired the coffee machine yesterday.”

Helpful Report

Hi Marianne, Hooray! That's what we're here for. Thanks for the fantastic feedback. If you need anything else, please let us know. Best regards, Team FreshGround

“Jay was so friendly, helpful and informative .I cannot praise him highly enough!”

Helpful Report

Hi James, Thanks for the fantastic feedback. We're thrilled Jay could brighten your day. If you need anything else, please let us know. Best regards, Team FreshGround

“Engineer, was great, very efficient and knowledgeable, very helpful and provided great help and advice with the BilliTap”

Helpful Report

Hi Luis, Thanks for the kind words. If you need any further assistance, please let us know. Best regards, Team FreshGround

“Amazing Piotr was amazing and really supportive, hope to have him again!”

Helpful Report

Thanks Punit. If anything else comes up, please let us know. Best wishes, Team FreshGround

“lovely service as usual.”

Helpful Report

Hi Mohamed, Thank you for the lovely feedback. If you need anything else, just let us know. Kind regards, Team FreshGround

“Excellent service”

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Thank you Fatima, let us know if you have any other issues you need assistance with. All the best, Team FreshGround

“Great service. The technician, Jamie Farrell, was polite and helpful. He explained every step of the process to me.”

Helpful Report

Hi Gigi, Thank you for the fantastic feedback. If you need anything else, just let us know. Kind regards, Team FreshGround

“Great customer service, fast responses”

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Hi Northampton, Thank you for the fantastic feedback. If you need anything else, just let us know. Kind regards, Team FreshGround

“Technician did a fantastic job and assisted with a different problem”

Helpful Report

Hi Dan, Thank you for the fantastic feedback. We’re glad the technician did a great job. If you need anything else, just let us know. Kind regards, Team FreshGround

“It was easy to get a hold of someone who put me in touch with an engineer to schedule them to come and check out our issue. An engineer attended later that afternoon and fixed the issue. Great service! thanks”

Helpful Report

Hi Holly, Thank you for the great feedback. If you need anything else, just let us know. Kind regards, Team FreshGround

“You where very good and you came out on the very day that i wanted you to come and the work was compleeted.”

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“You where very good and you came out on the very day that i wanted you to come and the work was compleeted.”

Helpful Report

Hi Bevan, Thank you. If you need anything else, just let us know. Kind regards, Team FreshGround

“Aftercare is more important than a sale, it shows you care about your product and the people you supply. When the inconvenience of a break down happens you what swift action, this is what I find with FreshGround, always there and always helpful.”

Helpful Report

Hi Paul, Thank you for the wonderful feedback. We’re really glad our aftercare met your needs and that you felt supported during any inconvenience. If you need anything else, just let us know. Kind regards, Team FreshGround

“Engineer was very knowledgable and friently.”

Helpful Report

Thank you Madlyn, glad to hear it. If you have further need of us just let us know. Team FreshGround

FreshGround is rated 4.9 based on 1,239 reviews