FreshGround Reviews

Name: FreshGround
Address: 4th Floor, 141 Moorgate, London, City of London
Rating: 4.87

4.9 Rating 1,239 Reviews

97 %

of reviewers recommend FreshGround

Company Reviews

Info

About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor,
141 Moorgate,
London
City of London
EC2M 6TX

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very polite and efficient”

Helpful Report

Thanks Stephanie, that's wonderful feedback. The team will be chuffed. Best, Ant

“All is good with FreshGround Thank you”

Helpful Report

Thanks so much for letting us know. We're really glad to hear everything is going well! If there's ever anything more we can do to support you, just give us a shout. Best, Ant

“Excellent delivery service!”

Helpful Report

Excellent customer! Thanks Simon, we really appreciate the time taken to leave a review. Best, Ant

“Fast response from the team and they were very quick in resolving the issue.”

Helpful Report

That's amazing to hear, thank you for taking the time to tell us. I'll make sure the wider team sees your feedback. Best, Ant

“Reliable and good, efficient servicing of water dispenser.”

Helpful Report

Hi Karyn, thank you for taking the time to leave a review. We like to think we're pretty good at servicing water dispensers too! I'll share you review with the team now. Best, Ant

“Pat is truly amazing. Very good at his job but also lovely to have around our centre. Always helpful and even goes out of his way to assist! Thank you!!!”

Helpful Report

Pat really is a gem - thanks for sharing your feedback! I'll make sure that Pat and the team get to see your comment. It means a lot. Thanks, Ant

“Quickly fixed the problem”

Helpful Report

Thanks for the review - I'll make sure the team gets to see it. Best, Ant

“Freshground continue to support M7 every day. The coffee Machine and water tap are at the heart of our kitchen and Freshground look after these like they are in their own home. Thanks guys”

Helpful Report

We're happy to provide support all day every day! Thank you very much for taking the time to leave a review. I'll share it with the team now. Best, Ant

“Your engineer Wyatt carried out the service satisfactorily.”

Helpful Report

Hi Colin, thank you for taking the time to leave a review. Your feedback is much appreciated, and will be shared with Wyatt and the team. Best, Ant

“Steve was great! Thank you :)”

Helpful Report

Thanks for your feedback Louis! I'll share it with Steve now. Best, Ant

“Piotr Lipski is a very nice and helpful person. He resolved the issue straightaway. very efficient and provides excellent service.”

Helpful Report

Hi Mohamed, thank you so much for your feedback - it means a lot to us and the team! I'll make sure that Piotr sees your amazing comment. Best, Ant

“Received great help from Ebony. She has managed to organise an engineer to attend our office same time. It took her last than an hour to schedule the visit and organise delivery of spare parts. Fantastic customer service!”

Helpful Report

Thanks for taking the time to leave a review Brian! We strive for excellent customer service, so always great to see examples like this. I'll make sure that Ebony sees your glowing praise. Best, Ant

“Slav was efficient and professional as always!”

Helpful Report

Thanks for your review Lorenzo! I'll make sure that Slav sees your comment. Best, Ant

“I worked with Craig and he was so helpful from start to finish. My company had a lot of specific requirements we needed to be met, and he was able to fulfil all of these by talking me through a variety of options and making the agreement work for us. A really great experience overall - looking forward to having our coffee machine installed!”

Helpful Report

Hi Morrin, thank you for taking the time to write a review for us. Craig will be thrilled to hear how happy you are with his service. I'll make sure he sees your glowing feedback. Best, Ant

“Lyndon was very polite and helpful. He was able to resolve the issue with the water cooler without any fuss or bother.”

Helpful Report

Hi Colin, it's fab to hear that Lyndon was so polite and helpful. Thank you for taking the time to let us know! I'll make sure he sees your feedback. Best, Ant

“Feedback for Ryan Payne Ryan provided excellent service. He quickly found and fixed the issue with our coffee machine and explained everything clearly. He was professional, friendly, and made sure the machine was working perfectly before he left. I’m very pleased with his work.”

Helpful Report

Hi Gigi, thank you for your glowing feedback left for Ryan. We'll make sure he sees it! Best, Ant

“Chris Jones - Always professional and on the point. Fresh grounds should appreciate this kind of employees. Well done.”

Helpful Report

That sounds like our Chris - thanks Gabs! We definitely appreciate our team, and will be sure that they see your glowing praise. Best, Ant

“Thank you, great service.”

Helpful Report

Hi Joanna, thank you so much for your review. I'll share it with the team now. Best, Ant

“Jay was so friendly,,helpful and knowledgable- an asset to the business.”

Helpful Report

Hi James, that's amazing to hear. Thank you for taking the time to tell us about your experience with our engineer Jay. I'll make sure he gets to see your feedback. Best, Ant

“The engineer provided excellent service when repairing our coffee machine. He arrived promptly, quickly identified the issue, and carried out the repair efficiently with clear communication throughout. The machine is now working perfectly, and his professionalism and attention to detail were greatly appreciated. A very reliable and knowledgeable engineer - thank you for the smooth and hassle‑free experience.”

Helpful Report

Hi Rebecca, thank you for your glowing review! Always great to hear about our engineers professionalism and attention to detail. I'll share your feedback with the team now. Best, Ant

FreshGround is rated 4.9 based on 1,239 reviews