FreshGround Reviews

Name: FreshGround
Address: 4th Floor, 141 Moorgate, London, 4th Floor, 141 Moorgate, London, City of London
Rating: 4.90

4.9 Rating 789 Reviews

98 %

of reviewers recommend FreshGround

Company Reviews

Metrics

Info

About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor, 141 Moorgate, London,
4th Floor, 141 Moorgate, London
City of London
EC2M 6TX

Write Your review

Tell us how FreshGround made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chris' visit to our site was very successful, the machine was repaired and all of our questions answered. A 5 star service!”

Helpful Report

Thanks for taking the time to tell us about Chris and your site visit. We always aim for 5 stars! I'll pass your kind words on to Chris and the rest of the team. Best, Ant

“Jamie was amazing! Helped fixed my coffee machine in minutes and now it is working perfectly. He really is a credit to the company.”

Helpful Report

Hi Jovana, it's fantastic to hear that Jamie got your coffee machine back in full working order. I'll pass on your brilliant feedback to him, and the rest of the team. Thanks, Ant

“Jamie was fantastic! Lovely to talk to and fast at fixing the issue.”

Helpful Report

What a fantastic review, thanks Harry! I'll share it with Jamie and the FreshGround team now. Thanks, Ant

“Ryan was very professional and did the maintenance on the tap very efficiently”

Helpful Report

Hi Charlotte, thanks for taking the time to leave a review. I'll make sure that Ryan and the rest of the team see it! Best, Ant

“Ryan was very informative and fixed the machine quickly for us.”

Helpful Report

Thanks for your review Debbie. I'll let Ryan and the team know your thoughts. Best, Ant

“Great support from our Contract Manager James Cowley plus the team within the services, installation and sales, prompt responses.”

Helpful Report

That's great to hear, thanks for letting us know Julie! I'll share your feedback with James and the rest of the team now. Best, Ant

“Catherine was very lovely and helpful. Always a pleasure to see her when she comes to the office for the maintenance service.”

Helpful Report

Hi Naomi, it's great to hear about your experience with Catherine. Thanks for sharing! I'll make sure that she, and the rest of the team, see your feedback. Thanks, Ant

“Jamie and Otto did a great Job and completed remedial works with no fuss. Excellent customer service. Well done Guys!”

Helpful Report

Thank you Brian. It's always a joy working with you. Ollie from FreshGround

“I am a return customer, I've been ordering coffee from this wonderful coffee provider for a long time, the coffee smells amazing and it taste delicious:) Their customer service is very professional & polite :) Thank you for the amazing tasty coffee :)”

Helpful Report

Thank you Roya. This is very kind and gratefully received by our whole team here at FreshGround. It's always a pleasure. Ollie from FreshGround

“Always very prompt to reply and Engineers are well knowledge. Friendly and helpful.”

Helpful Report

Hi Anita, Thank you for leaving this review. It's always a joy working with you. Ollie from FreshGround.

“Very helpful and got the job done!”

Helpful Report

Thank you Mia! We're always a phone call away if you need us. Ollie from FreshGround

“Very direct and helpful”

Helpful Report

Thank you for leaving this review, Shannon. I've shared your words across our team. Warm thanks Ollie from FreshGround

“Very nice, very helpful”

Helpful Report

Thank you Charlotte. It's always a pleasure. Ollie from FreshGround

“Very efficient service, through talking through the issues displayed over the phone before the engineers visit our machine was back up and running within a couple of days as the replacement parts could be brought to site to undertake the repair”

Helpful Report

Thank you for taking the time to leave these words, Richard. They mean a lot to our team. Kind thanks Ollie from FreshGround

“Very efficient”

Helpful Report

Thank you for your kind review, Karen. We've shared it around our team. Ollie from FreshGround.

“Jamie was very professional and lovely. A piece of our coffee machine was snapped off and he found a temporary solution and also placed an order for the missing piece immediately.”

Helpful Report

Thank you for this kind review, Andreea. We've passed your words to Jamie and the rest of our team. Ollie

“Super friendly and professional. Came and did his job with no fuss and had time for a laugh whilst doing so :)”

Helpful Report

Thank you for this kind review, Diyani. It's a pleasure to help. Ollie

“Jamie was friendly & courteous and soon fixed our problem, coffee machine now back in operation. Thank you Jamie..”

Helpful Report

Hi Moira. Thank you for your feedback about Jamie. We've shared it with him and the rest of the team. Ollie

“Excellent service and explanation of the alternative filter now being used. Left everything working and kept mess to a minimum. Really nice young man efficient and polite.”

Helpful Report

Thank you for leaving this lovely review, Debbie. I've passed it around our team. Ollie

“We had an engineer called Piotr Lipski visit the office today to mend our Flasks for the Bunn machine. He was extremely helpful and made sure he checked all flasks.”

Helpful Report

Thank you for these kind words about Piotr. We've shared them with him and the rest of our team. Ollie

FreshGround is rated 4.9 based on 789 reviews