FreshGround Reviews

Name: FreshGround
Address: 4th Floor, 141 Moorgate, London, City of London
Rating: 4.87

4.9 Rating 933 Reviews

97 %

of reviewers recommend FreshGround

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About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor,
141 Moorgate,
London
City of London
EC2M 6TX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Slav was simply great in fixing the leakage of the chilled water dispenser.”

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Thank you for your review Gaetano. We've shared it with Slav and the rest of the FreshGround team. Ollie

“Catherine was super professional and and friendly.”

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Thank you for your review, Vive. We've shared it with Catherine and the rest of the FreshGround team. Ollie

“Slav, was excellent, told me exactly what the problem was and got on with the fix, it was all sorted in an hour and we were back up and running. Very pleased with the service.”

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Thank you for your kind review. We've shared it with Slav and the rest of the FreshGround Team. Ollie

“Matt was lovely. Friendly, fast, efficient and an all round good bloke! Thanks Matt”

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Thank you for your review, Sinead. We've shared it with Matt and the rest of the team. Ollie

“This review is for the engineer that attended our office today. Matt was thorough and went the extra mile to leave us with a working coffee machine. Parts were ordered and he will come back next week to install them.”

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Thank you for your lovely review, Jayne. We hope you enjoy your coffee. Ollie

“Matt was fast and efficient! Good service”

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Thank you for your review, Stuart. We've shared it with Matt and the rest of the FreshGround team. Ollie

“The engineer Jamie from the service team was very helpful and resolved the issue very quickly through video call. Thank you so much.”

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Thank you for your review, Victoria. We've shared it with Jamie and the rest of the FreshGround team. Ollie

“A quick response and the engineer came the following day. Steve, who was very helpful and polite, sorted the issue very quickly.”

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Thank you, Mo. We've shared your words with Steve, and the rest of the FreshGround team. Ollie

“Very helpful service from Slav Novak”

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Thank you for your kind review, Matt. We've shared it with Slav and the rest of our FreshGround team. Ollie

“Really quick solutions! It's a great help rather than sending someone out to do simple edits to the machine”

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Thank you, Hannah. We've shared your review with the rest of the FreshGround team. Ollie

“Excellent service from the start of reporting the issue to an engineer attending and repairing the coffee machine. Updated at all stages from a job sheet clearly noting the fault and comprehensive report noting the action the engineer took.”

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Thank you for your kind review, Julie. We've shared it across our FreshGround Team. Ollie

“Good communication regarding servicing, prompt attendance and service when on site from Lyndon”

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Thank you for your lovely review, Kate. We're always delighted to help. Ollie

“Excellent Service and Jamie explained about replacement and fitting.”

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Thank you for your review, Maureen. We've shared it with the rest of the FreshGround Team. Ollie

“Great service”

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Thank you for your kind review, Sonia. We've shared it with the rest of the FreshGround team. Ollie

“Excellent service, very impressed”

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Thank you very much, Mark. Always delighted to help. Ollie

“I found Slav to be extremely helpful and eager to find the solution to the problem regarding our coffee machine.”

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Thank you for your review, Cherrelle. We've shared it with Slav and the rest of our team. Ollie

“Freshground are really helpful every step of the way from the initial phone call to getting our machine replaced with an upgraded model. Steve fitted the machine and was really friendly and tidy, He was also aware of the need to get the job done out of school hours and could not have been more accommodating. Price was really good too. A pleasure to deal with.”

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Thank you very much for your warm words, Craig. We hope you enjoy your coffee! Ollie

“Jamie Farrell gave excellent support and a prompt response ! Thank you for your help!”

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Thank you for your kind review, Mary. We've passed it onto Jamie and the rest of the FreshGround team. Ollie

“Arrived very quickly after the initial phone call, very helpful and rectified the issue efficiently.”

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Thank you for your review, Steve. We've shared it with the rest of the FreshGround team. Ollie

“Very helpful and patient. Resolved the issue fast.”

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Thank you Becky. It's a pleasure to help. We've passed on your review to the rest of the FreshGround team. Ollie

FreshGround is rated 4.9 based on 933 reviews