FreshGround Reviews

Name: FreshGround
Address: 4th Floor, 141 Moorgate, London, City of London
Rating: 4.87

4.9 Rating 943 Reviews

97 %

of reviewers recommend FreshGround

Company Reviews

Metrics

Info

About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor,
141 Moorgate,
London
City of London
EC2M 6TX

Write Your review

Tell us how FreshGround made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from the start of reporting the issue to an engineer attending and repairing the coffee machine. Updated at all stages from a job sheet clearly noting the fault and comprehensive report noting the action the engineer took.”

Helpful Report

Thank you for your kind review, Julie. We've shared it across our FreshGround Team. Ollie

“Good communication regarding servicing, prompt attendance and service when on site from Lyndon”

Helpful Report

Thank you for your lovely review, Kate. We're always delighted to help. Ollie

“Excellent Service and Jamie explained about replacement and fitting.”

Helpful Report

Thank you for your review, Maureen. We've shared it with the rest of the FreshGround Team. Ollie

“Great service”

Helpful Report

Thank you for your kind review, Sonia. We've shared it with the rest of the FreshGround team. Ollie

“Excellent service, very impressed”

Helpful Report

Thank you very much, Mark. Always delighted to help. Ollie

“I found Slav to be extremely helpful and eager to find the solution to the problem regarding our coffee machine.”

Helpful Report

Thank you for your review, Cherrelle. We've shared it with Slav and the rest of our team. Ollie

“Freshground are really helpful every step of the way from the initial phone call to getting our machine replaced with an upgraded model. Steve fitted the machine and was really friendly and tidy, He was also aware of the need to get the job done out of school hours and could not have been more accommodating. Price was really good too. A pleasure to deal with.”

Helpful Report

Thank you very much for your warm words, Craig. We hope you enjoy your coffee! Ollie

“Jamie Farrell gave excellent support and a prompt response ! Thank you for your help!”

Helpful Report

Thank you for your kind review, Mary. We've passed it onto Jamie and the rest of the FreshGround team. Ollie

“Arrived very quickly after the initial phone call, very helpful and rectified the issue efficiently.”

Helpful Report

Thank you for your review, Steve. We've shared it with the rest of the FreshGround team. Ollie

“Very helpful and patient. Resolved the issue fast.”

Helpful Report

Thank you Becky. It's a pleasure to help. We've passed on your review to the rest of the FreshGround team. Ollie

“We had our regular maintenance service. Wyatt was fast with no issues.”

Helpful Report

Hi Paige, Thank you for your review. We've passed it onto Wyatt and the rest of our team. Ollie

“We needed to change the time on the coffee machine I have FaceTime the engineer he went through with me we’ve done it within five minutes. Thank you Slav”

Helpful Report

Thank you for your review, Toklis. We've passed it on to Slav and the rest of our team. Ollie

“Response time was excellent. Engineer was quick to identify issue,order parts and machine was repaired within 24hr.”

Helpful Report

Thank you for this review, Kerwyn. We're always happy to help. Ollie

“Piotr has worked for us a number of times now, always does a great job, professional, polite and Tidy. He is a great guy to have in your company”

Helpful Report

Thank you for your review, Chris. We've passed it on to Piotr and the rest of our team. Ollie

“Very good customer service. Technician was friendly and knowledgeable.”

Helpful Report

Thank you for your review, Clarisse. We've shared it with the rest of the FreshGround team. Ollie

“Svalb was really helpful and helped us fixing the machine”

Helpful Report

Thank you for your review, Betsy. We've shared it with the rest of the FreshGround team. Enjoy your coffee. Ollie

“Great assistance from Slav. Was very patient and kind and went through step by step how to resolve the issue the coffee machine had.”

Helpful Report

Thank you for your review, Anoushka. We've shared it with the rest of the FreshGround team. Ollie

“Speaking to the team remotely saves so much time and gets the issues fixed so much quicker!”

Helpful Report

Thank you for your review, Hannah. We've shared it across our team. Ollie

“Very helpful”

Helpful Report

Always a pleasure to help, Teresa. We've shared your review with the rest of the FreshGround team. Thank you Ollie

“speaking on the phone with Joseph very polite and helpful talking me through the next steps to try and fix the tap and when Piotr Lipski's arrived was very polite and the job was completed quickly”

Helpful Report

Thank you for your kind review, Sam. We're always delighted to help. Ollie

FreshGround is rated 4.9 based on 943 reviews