FreshGround Reviews

Name: FreshGround
Address: 4th Floor, 141 Moorgate, London, City of London
Rating: 4.88

4.9 Rating 937 Reviews

97 %

of reviewers recommend FreshGround

Company Reviews

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About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor,
141 Moorgate,
London
City of London
EC2M 6TX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Freshground are really helpful every step of the way from the initial phone call to getting our machine replaced with an upgraded model. Steve fitted the machine and was really friendly and tidy, He was also aware of the need to get the job done out of school hours and could not have been more accommodating. Price was really good too. A pleasure to deal with.”

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Thank you very much for your warm words, Craig. We hope you enjoy your coffee! Ollie

“Jamie Farrell gave excellent support and a prompt response ! Thank you for your help!”

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Thank you for your kind review, Mary. We've passed it onto Jamie and the rest of the FreshGround team. Ollie

“Arrived very quickly after the initial phone call, very helpful and rectified the issue efficiently.”

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Thank you for your review, Steve. We've shared it with the rest of the FreshGround team. Ollie

“Very helpful and patient. Resolved the issue fast.”

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Thank you Becky. It's a pleasure to help. We've passed on your review to the rest of the FreshGround team. Ollie

“We had our regular maintenance service. Wyatt was fast with no issues.”

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Hi Paige, Thank you for your review. We've passed it onto Wyatt and the rest of our team. Ollie

“We needed to change the time on the coffee machine I have FaceTime the engineer he went through with me we’ve done it within five minutes. Thank you Slav”

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Thank you for your review, Toklis. We've passed it on to Slav and the rest of our team. Ollie

“Response time was excellent. Engineer was quick to identify issue,order parts and machine was repaired within 24hr.”

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Thank you for this review, Kerwyn. We're always happy to help. Ollie

“Piotr has worked for us a number of times now, always does a great job, professional, polite and Tidy. He is a great guy to have in your company”

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Thank you for your review, Chris. We've passed it on to Piotr and the rest of our team. Ollie

“Very good customer service. Technician was friendly and knowledgeable.”

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Thank you for your review, Clarisse. We've shared it with the rest of the FreshGround team. Ollie

“Svalb was really helpful and helped us fixing the machine”

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Thank you for your review, Betsy. We've shared it with the rest of the FreshGround team. Enjoy your coffee. Ollie

“Great assistance from Slav. Was very patient and kind and went through step by step how to resolve the issue the coffee machine had.”

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Thank you for your review, Anoushka. We've shared it with the rest of the FreshGround team. Ollie

“Speaking to the team remotely saves so much time and gets the issues fixed so much quicker!”

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Thank you for your review, Hannah. We've shared it across our team. Ollie

“Very helpful”

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Always a pleasure to help, Teresa. We've shared your review with the rest of the FreshGround team. Thank you Ollie

“speaking on the phone with Joseph very polite and helpful talking me through the next steps to try and fix the tap and when Piotr Lipski's arrived was very polite and the job was completed quickly”

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Thank you for your kind review, Sam. We're always delighted to help. Ollie

“It got fixed, and Slav was very helpful in helpful in achieving that.”

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Thank you for your review Robert. We've shared it with Slav and the rest of our team. Ollie

“Never before have I been so blown away by awesome customer service! This team is so passionate and collaborative, they always deliver on their promises. Definitely the UK's best office coffee company! I would highly recommend FreshGround.”

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Hi Richard, Thank you for your wonderful review. We've shared it with the rest of the FreshGround team. Enjoy your coffee. Ollie

“5 - customer service is excellent. The team are always punctual and extremely prompt in all replies.”

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Thank you for your kind review, Shauna. We've shared it with the team. Ollie

“Pat was as always super helpful, managed to fix the leak that had to occurred during out of hours work by our sub-contractor.”

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Hi Gemma, It's brilliant to hear about Pat. Thank you for your review, which we have shared with the rest of the FreshGround team. Ollie

“Very helpful”

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Thank you for your review, Kent. We've shared it with the rest of the FreshGround Team. Ollie

“Always professional and friendly. So pleased with the service we have introduced to our other offices who now use FreshGround. Keep up the good work team.”

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Thank you for your review, MGAC. We've shared it with the rest of the team. Ollie

FreshGround is rated 4.9 based on 937 reviews