FreshGround Reviews

Name: FreshGround
Address: 4th Floor, 141 Moorgate, London, City of London
Rating: 4.87

4.9 Rating 1,248 Reviews

97 %

of reviewers recommend FreshGround

Company Reviews

Info

About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor,
141 Moorgate,
London
City of London
EC2M 6TX

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team is always helpful and responsive.”

Helpful Report

Hello Iris, thank you for taking the time to leave such a great review. I'll share it with the entire team now. Best, Ant

“Call from the the engineer to let us know his arrival time. No fuss. Great service. Very pleased and he got our sparkling water back on par. Thank you!”

Helpful Report

Always happy to hear reports of great service! Thank you for taking the time to leave a review. I'll share it with the team now. Best, Ant

“I had a problem with the coffee machine screen. I called Fresh ground forgot the gentleman name who I spoke to. He gave me his work mobile number. We both WhatsApp. Everything was so fast so quick and I hope in the future we could communicate like that..”

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Hi Toklis, thank you for taking the time to leave a review for us. I'm glad to hear you had effective communication with the team. I'll share your glowing feedback with everyone now. Best, Ant

“Steve is always prompt in attending and fixing our machine. Very courteous and knowledgable”

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Hi Phaedra, thank you for taking the time to leave a review. Steve will be thrilled to hear such great feedback! I'll share it with him and the team now. Best, Ant

“Very helpful. Thank you.”

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Thanks for your feedback Rob! I'll share your reviews with the rest of the team now. Best, Ant

“FreshGround has never let us down. Excellent service every time!”

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Hi Lewis, we aim for excellent service every time :) Thank you for taking the time to leave a review. The team will be thrilled to see it! Thanks, Ant

“Pat has been here twice this week and he has been an absolute pleasure to deal with . Helpful and good natured as always .”

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Hello Bob, thank you for taking the time to leave us such a great review. I'll be sure to share your kind words with Pat and the rest of the team. Best, Ant

“she is amazing”

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Thanks Nishan! She will be pleased to hear it. Best, Ant

“Great service, friendly engineer.”

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Hi Justina, thank you for taking the time to leave a review for us. I'll be sure to share it with the team now! Best, Ant

“top rate service next day delivery brilliant”

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Hello Steven, and thank you for such a great review. I'll be sure to share it with the team. Thanks, Ant

“Great Product and Service”

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Thanks for taking the time to leave a review for us. We'll be sure to keep it up! Best, Ant

“Really Quick and Efficient. Thanks”

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Hi Liz, thank you for taking the time to leave a review with us. I'll let the team know how pleased you are! Best, Ant

“They gave a good and prompt service.”

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Hi Allison, thank you for taking the time to leave us a review. I'll be sure to share your kind words with the team. Best, Ant

“Catherine is very talented, responsible engineer and lovley colleague.”

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Hi Abbas, thanks for taking the time to leave a review! We'll be sure to share your feedback with Catherine and the team. Best, Ant

“Lyndon was friendly and got the water machine serviced without any interruptions to clients.”

Helpful Report

Thanks for the review Laura. Very happy to hear that Lyndon did the work without any disruption. I'll pass your comments back to him and the rest of the team. Best, Ant

“Ryan was very friendly and managed to find the parts that go delivered to another address. He also took the time to explain how to change the frequency on the timers.”

Helpful Report

Hi Jodi, thank you for taking the time to leave a review. We're happy to hear that Ryan was able to sort out the issues! I'll be sure to pass your feedback to him, and the rest of the team. Best, Ant

“Delivered the next day. thanks”

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Hi Ricardo, thank you for taking the time to leave a review for us. We really appreciate it! Best, Ant

“Fast and efficient service. Engineer was swift in fixing the problem”

Helpful Report

Glad we could offer a swift fix Neil! And thank you for taking the time to leave a review for us. I'll share it with the team now. Thanks, Ant

“Tyron went through everything we needed to know very professional. the staff love this machine went through a whole bag of chocolate within an hour coffee lasted a bit longer 4 hours.”

Helpful Report

Thank you for taking the team to leave a review David. The chocolate goes down quickly in our office too! I'll make sure Tyron and the team see your feedback. Best, Ant

“Nick was fantastic, very professional with our install! There were a few unexpected encounters with our worktop/cupboard but Nick figured out the best way to do it and smashed it. Really lovely and”

Helpful Report

Thank you for the kind words Oscar. We really appreciate that you took the time to leave a review for us. I'll pass your feedback on to Nick and the team now. Best, Ant

FreshGround is rated 4.9 based on 1,248 reviews