FreshGround Reviews

Name: FreshGround
Address: 4th Floor, 141 Moorgate, London, City of London
Rating: 4.87

4.9 Rating 1,238 Reviews

97 %

of reviewers recommend FreshGround

Company Reviews

Info

About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor,
141 Moorgate,
London
City of London
EC2M 6TX

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As ever excellent service. Machines were installed without any issues. Nick did a great job.”

Helpful Report

Thank you for your review Nikki - I'll make sure that Nick gets to see your glowing feedback. Best, Ant

“Linden is a friendly engineer, and is great at demonstrating the use of the coffee machines!”

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Thank you for taking the time to leave a review Lisa. I can tell you now that Lyndon will be thrilled to hear your feedback! Best, Ant

“Service maintenance - The technician was punctual to the site, patient answering questions about the service and managed disruption of people trying to use the machines around.”

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Sounds like a FreshGround special! Thank you for sharing your experience Chinelo - I'll make sure our techs get to see your review. Best, Ant

“very good servcie”

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Thank you for taking the time to leave a review! I'll share it with the team now. Best, Ant

“Great service and super friendly”

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Thank you Nish, that's exactly the kind of feedback we aim to get! Best, Ant

“Very professional services :) We had an issue with one of our billi taps in the centre and after I raised a ticket, they came next day to fix it.”

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Hi Andreea - it's great to hear how happy you are with the FG team. I'll make sure the team sees your review! Best, Ant

“Lyndon arrived early and diagnosed the issue quickly, offered advice on how to lower the cost of our maintenance on the unit and was quickly followed up by a follow up to discuss options by Boden. Fantastic service as always!”

Helpful Report

Thanks for your review Dale! I'll make sure that Lyndon, Boden, and the rest of the team get to see your glowing praise. Best, Ant

“great, communication confirming it had all been finished.”

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Hi Grace, thank you for leaving such a great review. I'll share it with the team now. Best, Ant

“I didn't even see the engineer! HE was so efficient and quick that I didn't get the chance to say hello.”

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Hi Lorenzo, I don't think we've currently got any ghosts on the books, but I can ask around! Thank you for taking the time to leave a review. I'll share it with the team now :) Best, Ant

“Very good service”

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Thanks Alex - very good review! I'll share it with the team now. Best, Ant

“The whole process from procurement to install has been hassle free. Regular updates, reports and correspondence kept us informed throughout. The install team has been great. Been a pleasure working with Freshground again and I am sure there will be more projects to follow, thanks to the whole team. Regards Schalk Dippenaar PM QOB Interiors”

Helpful Report

That's amazing to hear, thank you Schalk. It's a pleasure working with the QOB team too - our engineers regularly tell us so! I'll share your feedback with the team now. Thanks, Ant

“Great service throughout”

Helpful Report

Thank you Francisco. It's great to hear that you are satisfied with the service received. I'll make sure the team hears your feedback. Best, Ant

“Technician Slav is a master of all problem solving - Great service and extremely efficient”

Helpful Report

Thanks for taking the time to leave a review Az! Slav is indeed a master of his craft - we'll make sure he knows that it hasn't gone unnoticed. Best, Ant

“Service was very quick and minimal disruption. Piotr was very polite and let me know when he would be making any loud noises to make sure I could inform the office. He worked quickly and as quietly as possible.”

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That's amazing to hear, thank you for sharing it Steph! I'll make sure that Piotr sees your thoughtful feedback - he'll be thrilled to know how happy you are. Best, Ant

“Speedy responses and friendly staff all round.”

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Thank you for taking the time to leave a review - that's great to hear! I'll share your message with the team now. Best, Ant

“Good service, thanks guys”

Helpful Report

Hello Nacer, thank you so much for your review. The team loves feedback, so I'll make sure they see yours! Best, Ant

“Ryan provided a great service today, all work carried out and advice was fantastic”

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Thanks Dan. It's great to hear that Ryan was fantastic for your service visit. I'll make sure he gets to see your feedback! Best, Ant

“Usual service from Fresh Ground is just exemplary. Thanks all”

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Thanks Will, I'll share your comments with the team. They'll be delighted. Best, Ant

“pleased, thank you for servicing our water fountain.”

Helpful Report

No problem Ilona - and thank you for leaving a review! Best, Ant

“FreshGround is fantastic, they always deliver next day, and everyone in their customer service team I have spoken to have all been very friendly and helpful”

Helpful Report

That's amazing to hear, thank you Samuel. The team works hard to get orders out the door, and it's reviews like these that make that effort worthwhile. Best, Ant

FreshGround is rated 4.9 based on 1,238 reviews