FreshGround Reviews

4.9 Rating 781 Reviews
98 %
of reviewers recommend FreshGround
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About FreshGround:

Office coffee that everyone will love
With our range of commercial coffee machines and water dispensers, service plans and rental agreements, we’ll help you build the package that’s right for your office.

Visit Website

Phone:

020 7553 7900

Email:

hello@freshground.co.uk

Location:

4th Floor, 141 Moorgate, London,
4th Floor, 141 Moorgate, London
City of London
EC2M 6TX

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Anonymous
Anonymous  // 01/01/2019
Slav's amazing as always
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Thank you for your review, Dimitrios. We've shared it across our team. Ollie from FreshGround
Excellent service, fast and reliable.
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Thank you George. It's always a pleasure. Ollie from FreshGround
The installer Pat worked well and stayed until the job was completed. Great job!
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Thank you Shirley! We've shared your review with Pat and across our team. Always a pleasure. Ollie
Matt was extremely helpful as always. Sorting out the repair efficiently to get the coffee machine back in action.
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Thank you for your review Julie. We've shared your words with Matt and the rest of the FreshGround team. Ollie
Great service, very fast reply, nice and easy guidance.Thank you, Slav very much.
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Thank you for your kind review, Marta. We've passed this onto Slav and the rest of our team. Ollie
It has been very satisfied the service from Matt Thomas, quick and efficiently to fix the Coffee Machine.
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Thank you Alejandra. We've passed this onto Matt and the rest of our team. Ollie
Easy ordering process, quick delivery and any service queries etc are dealt with just as quickly!
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Thank you for the kind review, Catherine. We've shared this with our FreshGround team. Ollie
no resolve to issue waiting whole we to resolve leak
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Chris is very pleasant and professional. he explains what he is doing, gives good advice on keeping the machine healthy.
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Thank you for your review Sonia. We've shared this with Chris and the rest of the team. Ollie
Very quick turn around from request to attendance. Also, their service team is always friendly and flexible. Today, Slav was again amazing.
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Thank you Alex. It's a joy to read your review. We've passed it onto Slav and the rest of our team. Ollie
Jamie was super helpful and spoke me through the settings step by step to resolve the issue regarding the strength. It took a little trial and error but he knew what he was doing, helpful do this over the phone instead of waiting for a call-out.
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Thank you, Ruby. We've passed this onto Ruby and the rest of our team. Grateful. Ollie
Had Slav visit to put right issues just what an engineer should be Helpfull/ Explained well all issues thanks to all well done Slav
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Thank you Pamela. We've shared your review with Slav and the rest of our team. Ollie
Steve helped us with the coffee machine not working properly. He was very helpful and quick. Thank you
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Thank you for your lovely feedback, which we have shared across our team.
Slav Nowak done his usual excellent service and is always efficient and professional and delighted he came today as he helped with other job not on his spec. Well Done Slav
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Thank you for your excellent review, Gary. We've passed your words onto Slav and the rest of the team. Always a pleasure. Ollie
Great communication and service on a repair needed on a coffee machine.
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Thank you Gracie. We're always delighted to help. Ollie
Slav was great on my first contact and spotted the issue over VC, unfortunately couldn't repair it remotely. Onsite visit and spare part was required and Matt provided great service with a smile.
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Thank you for your review Anna. We've shared this with Slav, Matt and the rest of our FreshGround team. Ollie
Slav was very helpful and solved the problem quickly. Thanks
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Thank you for your review, Dagmar. We've shared it with Slav and the rest of the FreshGround team. Ollie
Helpful and quick
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Thank you for your review, Mia. We've shared this around the FreshGround team. Ollie
service engineer attended us today re-set the machine explained everything clearly and left with a fully operational machine. Thank you ...
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Thank you very much Gary. We've shared this feedback with our team. Ollie
Piotr was fantastic, got the job done and now we have coffee! Happy Days are here again.
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Thank you for the kind review, Alun. We've shared it with Piotr and the rest of our team. Ollie
FreshGround is rated 4.9 based on 781 reviews