French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,640 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,640 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love French click, enables us to relive food memories of our time in France, pricing and delivery time also very good.”

Helpful Report

Posted 6 months ago

Merci beaucoup for your wonderful review! We're delighted to hear that French Click brings back such cherished food memories of your time in France. We strive to provide great pricing and efficient delivery, and it's heartwarming to know that you appreciate our efforts. À bientôt, Team French Click

Posted 6 months ago

“Instant response and quick delivery”

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Posted 6 months ago

Merci beaucoup for your fantastic review! We're so glad to hear that you appreciated our instant response and quick delivery. Your feedback means a lot to us, and we look forward to continuing to provide you with great service in the future. À bientôt, Team French Click

Posted 6 months ago

“Very pleased with my order from French Click. Haven't been able to get to France to buy my favourites recently and was so pleased to find them. There was a (small) error on my order but I sent an e-mail and it was all sorted within 24 hrs and they were so understanding. Delivery was efficient and despite the heat. My cold item was still well insulated. Will definitely order again.”

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Posted 6 months ago

Merci beaucoup for your amazing review! We're thrilled to hear that you found your favorites and that our team was able to resolve the small issue so quickly. Your satisfaction is our top priority, and it's great to know that the delivery met your expectations despite the heat. We can't wait to serve you again! À bientôt, Team French Click

Posted 6 months ago

“Great service and fantastic products! Thank hou!!!”

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Posted 6 months ago

Merci beaucoup for your fantastic review! We're thrilled to know that you loved our service and products. Your kind words truly motivate us to continue providing the best experience for our customers. À bientôt, Team French Click

Posted 6 months ago

“Fast delivery!”

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Posted 6 months ago

Merci beaucoup for your wonderful review! We're delighted to hear that you enjoyed our fast delivery service. Your satisfaction is important to us, and we strive to make every experience as smooth as possible. À bientôt, Team French Click

Posted 6 months ago

“Very good products at reasonable prices.”

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Posted 6 months ago

Merci beaucoup for your wonderful review! We're so glad to hear that you appreciate our products and their reasonable prices. Your support is invaluable to us, and we look forward to bringing you more French delights in the future! À bientôt, Team French Click

Posted 6 months ago

“Sacre bleu.!!”

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Posted 6 months ago

Merci beaucoup for your review! We're thrilled to hear that you enjoyed your experience with us. Your enthusiasm means the world to us, and we can't wait to welcome you back for more French treasures!

Posted 6 months ago

“Everything we wanted and ordered that we cannot get in Sheffield”

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Posted 6 months ago

Merci beaucoup for your fantastic review! We're overjoyed to hear that you found everything you wanted and couldn't get in Sheffield. Your satisfaction is our priority, and we’re here to bring a taste of France to you! À bientôt, Team French Click

Posted 6 months ago

“Love gran mere coffee”

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Posted 6 months ago

Merci beaucoup for your lovely review! We’re so happy to hear that you love our grandmère coffee! Your enjoyment of our products truly warms our hearts. We look forward to serving you again soon! Bien chaleureusement, Team French Click

Posted 6 months ago

“Surprisingly fast delivery, very happy customer. Thank you.”

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Posted 6 months ago

Merci beaucoup for your wonderful review! We're delighted to hear that you were pleasantly surprised by our fast delivery. Your satisfaction is our top priority, and it’s always a joy to know we’ve met your expectations! À bientôt, Team French Click

Posted 6 months ago

“Found the French Click website quite randomly when searching for cordials. They have a good variety and their customer service was excellent - polite, timely and they made adjustments to their delivery schedule to deliver my order earlier because I live close to their warehouse. They communicated throughout which is what customer service everywhere should be like! Will definitely be ordering from them again.”

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Posted 6 months ago

“Glad I could buy French products! Antésite is impossible to find in Great Britain!”

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Posted 7 months ago

Merci beaucoup for your amazing review! We're thrilled to hear that you were able to find Antésite through us, especially since it's so hard to come by in Great Britain! Your support means a lot to us! Bien chaleureusement, Team French Click

Posted 6 months ago

“So nice to be able to buy French 🇫🇷 Produce even though it’s more expensive than when you go to France it’s worth it. I wish they had other items I buy when I go to France. ⭐️ ⭐️⭐️⭐️⭐️”

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Posted 7 months ago

“Good product, fair price.”

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Posted 7 months ago

Thank you so much for your wonderful review! We're delighted you found our product at a fair price. Your satisfaction is our greatest reward, and we hope to see you again soon! Sincerely, Team French Click

Posted 7 months ago

“Great classic French food products via secure delivery. So happy I found them!”

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Posted 7 months ago

Merci infiniment for your fantastic review! We’re so glad you appreciate our classic French food products and enjoyed our secure delivery service. Your satisfaction truly means the world to us! Chaleureusement, Team French Click

Posted 7 months ago

“Very happy with my purchases and delivery time.”

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Posted 7 months ago

Merci beaucoup for your wonderful review! We're delighted to hear that you're happy with your purchases and the delivery time. Your satisfaction is our priority, and we’re thrilled to have met your expectations! Chaleureusement, Team French Click

Posted 7 months ago

“Couldn't find product online elsewhere so was delighted to find on Frenchclick.co.uk! Had a question for customer services and they replied quickly and were really friendly and personable too. 48 hr delivery and really well packaged. Good service!”

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Posted 7 months ago

Merci beaucoup for your wonderful review! We're so pleased you found what you were looking for on our site and that our customer service made a positive impression. It’s great to hear our delivery and packaging met your expectations. Thank you for choosing us! Chaleureusement, Team French Click

Posted 7 months ago

“Our 3kg Brie was very tasty. It arrived slightly misshapen but quickly levelled out and was enjoyed by everyone!”

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Posted 7 months ago

Merci beaucoup for your lovely review! We're thrilled to hear that you enjoyed our Brie, and it's great to know that it leveled out for your enjoyment. Your feedback truly brightens our day! Cordialement, Team French Click

Posted 7 months ago

“Great website with great prices for French food items that I haven't been able to purchase easily since Brexit. Would highly recommend”

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Posted 7 months ago

Merci beaucoup for your fantastic review! We're so glad to hear that you found our website and prices helpful for sourcing your favorite French food items since Brexit. Your recommendation means the world to us! Cordialement, Team French Click

Posted 7 months ago

“Great service. Good price.”

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Posted 7 months ago

Merci beaucoup for your kind words! We're delighted to hear that you appreciated our service and found our prices good. Your satisfaction is our top priority! Avec nos meilleures salutations, Team French Click

Posted 7 months ago

French Click is rated 4.6 based on 10,640 reviews