French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.65

4.7 Rating 10,289 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 10,289 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was acknowledged and delivered very promptly. Excellent service as usual from Frenchclick.co.uk Highly recommend 👌”

Helpful Report

Posted 6 months ago

Merci beaucoup for your wonderful 5-star review! We're thrilled to hear that you received your order promptly and experienced our excellent service yet again. Your recommendation means the world to us, and we can’t wait to have the pleasure of serving you in the future!

Posted 6 months ago

“When I moved to England from Belgium, I missed so many foods that I couldn't find here. I was so happy to find French Click. They sell brands I know and products I can't find in the supermarkets here.”

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Posted 6 months ago

Thank you for your wonderful 5-star review! We're thrilled to hear that French Click has brought a taste of home back to you. It's fantastic that you found the brands and products you were missing. We can't wait to help you find even more favorites in the future!

Posted 6 months ago

“Can not believe I just discovered this website ! Thank you for bringing a piece of home to the Uk :)”

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Posted 6 months ago

Merci beaucoup for your wonderful 5-star review! We're so glad you discovered French Click and that we could bring a piece of home to you here in the UK. It's our pleasure to share the flavors of France with you, and we can't wait to help you explore even more!

Posted 6 months ago

“Excellent range of products, user friendly website, prompt delivery and helpful staff, what more do you need!”

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Posted 6 months ago

Merci beaucoup for your fantastic 5-star review! We're so pleased to hear that you enjoyed our excellent range of products and found our website user-friendly. It's great to know that our prompt delivery and helpful staff made your experience even better. We look forward to serving you again soon!

Posted 6 months ago

“French Click is a reliable and consistent supplier to me. The range of products offered is good and their prices are better than their competitors. The level of service and engagement offered is excellent. Well worth 5 stars.”

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Posted 6 months ago

Thanks for the feedback and 5 star rating. We're delighted we have delivered in terms of price and performance and service. We look forward to you shopping again with us.

Posted 6 months ago

“Great selection of French foods. Well packed, speedy delivery.”

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Posted 6 months ago

Thank you for the amazing 5-star review! We're thrilled to hear that you enjoyed our selection of French foods and that the delivery was speedy. We look forward to serving you again soon!

Posted 6 months ago

“The most delightful parcel, taking me back to childhood summers in France. Well-packaged (including chilled items) and love the categories on the website. Well done!”

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Posted 6 months ago

Merci beaucoup pour cet avis fabuleux et la note de 5 étoiles ! Nous sommes enchantés d'apprendre que notre colis vous a rappelé de doux souvenirs d'été en France. Votre appréciation pour notre emballage soigné et la catégorisation sur notre site signifie beaucoup pour nous. Au plaisir de vous servir à nouveau bientôt !

Posted 6 months ago

“I love getting deliveries from French Click. This mornings delivery was very well packed and the perishable were still well chilled. Excellent Service from a brilliant company!”

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Posted 6 months ago

Thank you so much for your wonderful 5-star review, Mary! We're thrilled to hear that your delivery met your expectations with excellent packing and chilled items. Our team takes great pride in providing top-notch service, and we appreciate your kind words. We can't wait to deliver more delightful experiences to you in the future!

Posted 6 months ago

“it was the first time I was ordering from French Click but I will certainly do it again ..... a perfect taste of France !”

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Posted 6 months ago

Thanks for the feedback and 5 star rating. We're very delighted you'll be ordering again and we delivered a perfect taste of France!

Posted 6 months ago

“Excellent choice, good offers and prompt and efficient delivery.”

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Posted 6 months ago

Merci beaucoup pour votre excellente évaluation de 5 étoiles ! Nous sommes ravis d'apprendre que vous avez trouvé de bonnes offres et que la livraison a été rapide et efficace. Votre satisfaction est notre priorité, et nous sommes impatients de vous accueillir à nouveau chez French Click pour plus de découvertes délicieuses. À bientôt !

Posted 6 months ago

“Exactly what I ordered. I’ve ordered repeat items over the years and never had any issues. Nice to see that the packing has been changed and can now be recycled.”

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Posted 6 months ago

Thanks for the feedback and 5 star rating we're delighted we've been able to consistently serve you and you like the new paper loose fill!

Posted 6 months ago

“Huge fan of Rochebaron cheese and apart from France this is the only place I can find it.”

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Posted 6 months ago

Thanks for the feedback and 5 star rating. We're delighted we can serve you Rochbaron needs!

Posted 6 months ago

“Great service, great products.”

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Posted 6 months ago

Thanks for the feedback and 5 star rating! We're very happy you liked the products and service.

Posted 6 months ago

“Good service”

Helpful Report

Posted 6 months ago

Thank you for your stellar 5-star review! We're so glad to hear that you had a good service experience with us. Your satisfaction is our priority, and we can't wait to welcome you back to French Click for more of your favorite products. See you soon!

Posted 6 months ago

“Very happy with my coffee purchases, excellent service, delivered on time.”

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Posted 6 months ago

Thank you for your wonderful 5-star review, Joe! We’re so pleased to hear that you’re happy with your coffee purchases and that our service met your expectations. Timely delivery is important to us, and we’re glad we hit the mark for you. We can’t wait to have you back at French Click for more of your favorites!

Posted 6 months ago

“Order came in quickly and was packaged with good insulation. Would recommend French Click for those goodies you are craving from France but can't access in your small town like mine!”

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Posted 6 months ago

Thank you for your fantastic 5-star review! We're thrilled to hear that your order arrived quickly and well-insulated. It's our pleasure to bring those delectable French goodies to towns like yours. Your recommendation means a lot to us, and we look forward to seeing you again soon at French Click!

Posted 6 months ago

“A friend recommended French Click and so far so good. Good service and quality products. Can't wait to do my next monthly shop.”

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Posted 6 months ago

Thank you so much for your fantastic 5-star review, Sue! We truly appreciate your friend's recommendation and are thrilled to hear that you’re enjoying our service and quality products. We're looking forward to assisting you with your next monthly shop. Your support means the world to us!

Posted 6 months ago

“My order with French click arrived on time, perfectly packed and all the products were in excellent condition. Benedicte was amazing, so helpful and thoughtful as I had forgotten some items initially but these were then added to the order. We have used French Click over the years to buy products you can’t usually find in UK supermarkets and will continue todo so. Many thanks Team French Click Julie and Philip French”

Helpful Report

Posted 6 months ago

Thank you so much for your wonderful 5-star review, Julie and Philip! We're delighted to hear that your order arrived promptly and in excellent condition. It's fantastic to know that Benedicte was able to assist you with your needs. We take pride in providing hard-to-find products, and we're grateful for your continued support over the years. Many thanks from all of us at Team French Click!

Posted 6 months ago

“Excellet product and service”

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Posted 6 months ago

Merci beaucoup pour votre incroyable avis 5 étoiles ! Nous sommes ravis d'apprendre que vous avez été satisfait de notre produit et de notre service. Votre soutien signifie beaucoup pour nous, et nous espérons avoir le plaisir de vous servir à nouveau très bientôt !

Posted 6 months ago

“I’ve been a customer of French Click for several years now buying the items I’ve enjoyed on my holidays to France and unable to get in local shops on my return home. An issue with an item on my latest order was quickly resolved after contacting French Click via the form on the website. Full marks to the customer service team.”

Helpful Report

Posted 6 months ago

French Click is rated 4.7 based on 10,289 reviews