French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,348 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,348 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent company for buying all things (food) french, great service, fast reliable delivery, quick ordering and great communication. Have used this company for many years and I fully recommend it”

Helpful Report

Posted 1 year ago

Dear valued customer, Thank you so much for your outstanding 5-star rating of FrenchClick! We truly appreciate your kind words and your loyalty as a long-time customer.

Posted 1 year ago

“Web site easy to negotiate, options for delivery clear and unambiguous, range of goods fascinating. Good for browsing.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star rating of FrenchClick! We truly appreciate your kind feedback and are thrilled to hear that you found our website easy to navigate. We take great pride in providing a seamless shopping experience for our customers.

Posted 1 year ago

“Was thrilled to find on line that I could buy sparkling Vichy water in the UK :-)( I looked high and low for months a few years ago and gave up, wasn't unitil early 2024 I found French Click sold it! Was not sure about how many of them I could order ( because of weight and delivery etc), Alban was very helpful and replied to my questions very quickly. Was impressed with how easy it was to order. Will no doubt order again when I have worked my way through what I bought. Worth 5 stars :-)”

Helpful Report

Posted 1 year ago

Dear Karen,Thank you so much for leaving us a fantastic 5-star rating! We truly appreciate your support and we are thrilled to hear that you were able to find sparkling Vichy water on our website. We understand how frustrating it can be to search for a specific product, and we are delighted that we were able to provide it for you. Our team, especially Alban, is dedicated to providing excellent customer service, and we're glad to hear that he was able to assist you promptly and efficiently. We strive to make the ordering process as easy as possible for our customers, and we're happy to hear that you found it to be a breeze. We are grateful for your business and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out to us. Thank you once again, and enjoy your sparkling Vichy water! Best regards, The French Click Team

Posted 1 year ago

“Good service and good products. Very happy to be a French girl in London and be able to have French products delivered to my door 🙂”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of FrenchClick! We truly appreciate your feedback and are thrilled to hear that you are happy with our service and products.

Posted 1 year ago

“Very fast delivery to all the way to US.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star rating of FrenchClick! We greatly appreciate your kind words and support.

Posted 1 year ago

“Easy to order. Delivered on time. Great !”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5-star rating of FrenchClick! We greatly appreciate your support and are thrilled to hear that you found our website easy to order from.

Posted 1 year ago

“Good communication. Really pleased with the results of my order.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star rating! We truly appreciate your kind feedback about French Click. We are delighted to hear that you had a great experience with us.

Posted 1 year ago

“French Click has always delivered correctly and on time.”

Helpful Report

Posted 1 year ago

Thank you so much for the fantastic 5-star rating of FrenchClick! We appreciate your kind words and for taking the time to share your experience with us.

Posted 1 year ago

“Great French products away from home !!”

Helpful Report

Posted 1 year ago

Merci beaucoup for your 5-star rating of FrenchClick! We truly appreciate your kind words and are thrilled to hear that you think our French products are great, even when you're away from home

Posted 1 year ago

“Fantastic service, incredibly well priced. Thankyou! 👌”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star rating of FrenchClick! We truly appreciate your kind words and are thrilled that you found our service fantastic and incredibly well priced.

Posted 1 year ago

“Great selection of French produce including items you cannot normally get in the UK. Many thanks”

Helpful Report

Posted 1 year ago

“Brilliant. Really enjoyed the products.”

Helpful Report

Posted 1 year ago

Thank you so much for your fabulous 5-star rating of FrenchClick! We are thrilled to hear that you found our products brilliant and truly enjoyed them. Your kind words have truly made our day. We appreciate your support and look forward to serving you again in the future.

Posted 1 year ago

“My items arrived in great condition, was sealed very well in the box (as it was liquids)…. The only issue I would say was that I specifically Paid for it to be delivered by DPD but it was delivered by DHL Other than that, everything is great 🙌 Thank you French Click, what you guys do is amazing”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5-star rating and kind words about FrenchClick! We are thrilled to hear that your items arrived in great condition and were well sealed in the box.

Posted 1 year ago

“I have been buying Nectar coffee from French Click for several years. The coffee is excellent, always well-within its use-by date and the delivery service is user-friendly and efficient”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5 star rating of FrenchClick! We are thrilled to hear that you have been a loyal customer for several years and that our Nectar coffee has consistently impressed you.

Posted 1 year ago

“Large range of products. Delivery on time. Good after sale service”

Helpful Report

Posted 1 year ago

Thank you for your outstanding 5-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a fantastic experience with us.

Posted 1 year ago

“Product arrived in good condition- very quick&reliable service!”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of FrenchClick! We sincerely appreciate your kind words and are thrilled to hear that your product arrived in perfect condition.

Posted 1 year ago

“I have been purchasing Lesieur dressing and Bonne Maman jams from French Click for several years as not available locally. Everything always arrives promptly and well wrapped and tastes wonderful.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to give FrenchClick a 5-star rating! We truly appreciate your support and loyalty.

Posted 1 year ago

“Happy costumer.”

Helpful Report

Posted 1 year ago

Thanks for the feedback and 5 star review of French Click. Very happy as well!

Posted 1 year ago

“Easy to order and they had just what I wanted. Delivery was fast and efficient.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star rating of FrenchClick! We greatly appreciate your support and feedback. We are thrilled to hear that you found it easy to order and that we had exactly what you were looking for

Posted 1 year ago

“All products arrived in perfect order on time and tasted delicious, what more can I say except thank you French Click, Paul”

Helpful Report

Posted 1 year ago

Dear Paul,Thank you so much for your wonderful 5-star rating of French Click! We truly appreciate your kind words and are thrilled to hear that all the products arrived in perfect order and tasted delicious.

Posted 1 year ago

French Click is rated 4.6 based on 10,348 reviews