French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,346 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,346 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing sausages.. delivery was incredible..”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Glad you enjoyed the sasuages!

Posted 1 year ago

“Easy to order. Arrived on time and well packaged.”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 1 year ago

“Quick and efficient service.”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 1 year ago

“Great service. Kept me informed about availability and my delivery. My items arrived safely and on time.”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 1 year ago

“Bought my six month supply of Teisseire and it was delivered much faster than I expected. The cans were well packaged BUT there was polystyrene in the packaging, I'd have preferred the starch packaging. Now I have a big bag of un recyclable stuff”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 1 year ago

“So happy to find this shop carrying many of my favorite French products, many of which are not readily available here, or are pricey. Plus, delivery was rapid with a good choice of slots. Everything in my order arrived at the same time. Only caveat is that it's not as easy as it could be to find items. For example, my husband loves Cruesli but could not discover in which category to find it. He had to search for it by name. I'll definitely be ordering again soon.”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We're looking at improving the layout as much as we can to make it easy to find things.

Posted 1 year ago

“Quick to order and to be delivered.”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 1 year ago

“It was very useful to receive the French cadum soap which is no longer available elsewhere”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 1 year ago

“Excellent, one item unfortunately not available, but money paid back immediately. Would recommend French Click unreservedly.”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 1 year ago

“Delivered on time and packaged well. Really happy with the Boudin Noir and Cherry teisseire.”

Helpful Report

Posted 1 year ago

“I appreciate your policy. Resuming delivery to EU / fINLAND after brexit again ! Always well packed and prompt enough delivery. Tank You b r Robert”

Helpful Report

Posted 1 year ago

“Have yet to use my purchase but French Click is always good at delivering on time and it's products are such good quality.”

Helpful Report

Posted 1 year ago

“Excellent service, produce arrived on time, and very well packed including cool pack still frozen I will certainly be ordering again”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5-star rating and review of FrenchClick! We greatly appreciate your feedback and are thrilled to hear that you found our service excellent.

Posted 1 year ago

“This is the first time we have used French Click. We were very pleased with our purchases and the way the items were packaged. Will definitely order again. Thank you.”

Helpful Report

Posted 1 year ago

Thank you so much for your fabulous 5-star rating of FrenchClick! We are truly grateful for your kind words and the time you took to share your experience with us.

Posted 1 year ago

“This was my first purchase from French Click and I was very satisfied with what I bought. It was delivered on time. I will be back! Many thanks.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of FrenchClick! We sincerely appreciate your kind words and are thrilled to hear that your experience with us met your expectations.

Posted 1 year ago

“The items ordered arrived as promised on time. Well but appropriately packaged. Product nice.”

Helpful Report

Posted 1 year ago

Thank you so much for your glowing 5-star rating of FrenchClick! We are thrilled to hear that the items you ordered arrived as promised, on time, and were well-packaged.

Posted 1 year ago

“The order was despatched quite quickly and the price charged was great.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 1 year ago

“Placed my first order with Frenchclick for some raclette cheese and some marmalade. Very happy with speed of delivery, the process of ordering and the quality of the packaging. The products purchased arrived in perfect condition, the cheese was still cold and as expected. I will definitely be shopping with Frenchclick again in the future. Thanks.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us a fantastic 5-star review of FrenchClick! We greatly appreciate your kind words and are thrilled to hear that you had such a positive shopping experience with us.

Posted 1 year ago

“Items ordered, excelent value, arrived well with in advertised timeframe”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of FrenchClick! We truly appreciate your support and taking the time to share your positive experience with us.

Posted 1 year ago

“Good communication. Excellent product .”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of FrenchClick! We truly appreciate your kind words and are delighted to hear that you had a positive experience with us.

Posted 1 year ago

French Click is rated 4.6 based on 10,346 reviews