Freightlink Reviews

Name: Freightlink
Address: 12 Sceptre Court, Bamber Bridge, Preston, Lancashire
Rating: 4.77

4.8 Rating 3,262 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 3,262 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

12 Sceptre Court,
Bamber Bridge,
Preston
Lancashire
PR5 6AW

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Freightlink 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

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“I spoke with Daniel and previous to this his colleague. Incredibly helpful and courteous. a first class service from the team and definetely worth their weight in gold. Excellent!”

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Posted 3 years ago

Thank you for taking the time to leave us a review! Our team works incredibly hard to provide an industry-leading service, so it is fantastic to hear that you had a positive experience with us. Have a great day

Posted 3 years ago

“Very helpful, every time i asked for help, they where always there to help me”

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Posted 3 years ago

Hi Daniel, thank you for leaving us a review! We are thrilled to hear that you have had a positive experience with us. Our experts are always here to help

Posted 3 years ago

“Very good and nice”

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Posted 3 years ago

Thank you for leaving us a review! It's great to hear that we are providing a service that works for you

Posted 3 years ago

“Excellent service and helpful staff”

Freightlink 5 star review on 13th January 2023

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Posted 3 years ago

Thank you for taking the time to leave us a review! It's great to hear that we are providing a service that works for you. Have a good day

Posted 3 years ago

“Straight forward no problems”

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Posted 3 years ago

Good afternoon Sean, thank you for the great review! We're always happy to help

Posted 3 years ago

“Excellent service every time bookings made in under 15 minutes never failed us yet”

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Posted 3 years ago

Hi, Phillip. Thank you for your review! Your feedback is appreciated. Our expert customer service & digital teams work incredibly hard to create easy booking solutions for our customers, so it is fantastic to hear that you have had a positive experience with us. We look forward to working with you in the future. Have a great day!

Posted 3 years ago

“very professional stuff”

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Posted 3 years ago

Good morning, Aleksandra. Thank you for your review! We are happy to hear that you have had a positive experience with us and we look forward to supporting you in the future.

Posted 3 years ago

“Great customer service, really helpful and friendly staff.. I've used Freightlink for years and they never fail to deliver.”

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Posted 3 years ago

Thank you for taking the time to leave us a review! It's great to hear that we are providing a service that works really well for you. We will pass your comments on to the team. Thank you

Posted 3 years ago

“Great people to deal with, nothing is too much trouble.”

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Posted 3 years ago

We are happy to hear that you have had a good experience with us. Our experts are always here to help. Thank you for your review!

Posted 3 years ago

“Good personal counceling”

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Posted 3 years ago

Thank you for your review! When it comes to any changes or questions regarding your booking, our expert team are always just a phone call / email away.

Posted 3 years ago

“Ich war sehr zufrieden Daniel Mester, hat mir sehr geholfen bitte Lohn entsprechend anpassen”

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Posted 3 years ago

Vielen Dank für Ihre Bewertung !

Posted 3 years ago

“Excellent service and customs link was good too”

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Posted 3 years ago

Thank you for your review! Our experts are always happy to help

Posted 3 years ago

“Many thanks for the good work of Ms. Marcukova from the representative office for the Czech Republic and Slovakia. Thank you Gois Logistics.”

Freightlink 5 star review on 6th January 2023

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Posted 3 years ago

Good morning, Filip. Thank you for your review! We will pass your brilliant comments on to Jana and the team.

Posted 3 years ago

“All services were done on time and very correctly . Thanks 👍”

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Posted 3 years ago

Morning Pavlin, thank you for your review! It is great to hear that you have had a positive experience with us, and we look forward to working with you in the future

Posted 3 years ago

“Nagyon kedvesek voltak, és segítőkészek !!”

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Posted 3 years ago

Köszönjük a visszajelzést !

Posted 3 years ago

“My booking doesent work - where i can get The reference and security number to check in?”

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Posted 3 years ago

Thank you for getting in touch with us. Please check your email inbox for your booking information and be sure to check your junk inbox too, just in case. Please also note that we encourage all customers who require help with their booking to contact our excellent customer service team, as this is the fastest way to receive support from us.

Posted 3 years ago

“best service”

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Posted 3 years ago

Thank you for your review! When it comes to any changes or questions regarding your booking, our expert team are always just a phone call / email away.

Posted 3 years ago

“Bei Buchungen Frankreich-England ganz GUT Bei Buchungen Italien-Griechenland nicht so Gut, Bestätigung dauert ewig”

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Posted 3 years ago

Vielen Dank für Ihre Bewertung. Leider können wir Ihre Buchung erst nach Bestätigung durch den Betreiber bestätigen. Die Dauer dieses Vorgangs variiert je nach Betreiber, aber wir werden Sie so schnell wie möglich informieren.

Posted 3 years ago

“Really helpful team and made our booking very straightforward.”

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Posted 3 years ago

Thank you for leaving us a review! We are happy to hear that you have had a good experience with us. Our experts are always here to help

Posted 3 years ago

“Always have to wait for confirmation of bookings. Then have to pay via pay link”

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Posted 3 years ago

We're sorry to hear you are not happy with the way you receive your booking confirmations. We have to process Red Funnel bookings manually due to the way their systems work. Your booking was confirmed within 30 minutes and a payment link was sent to you. After 3 hours, the booking for the evening sailing was cancelled due to no payment. A new booking was then placed for Wightlink, payment link was sent and payment was made.

Posted 3 years ago

Freightlink is rated 4.8 based on 3,262 reviews